RSSCategory: General

Easy tips on troubleshooting your wireless router

| January 29, 2010 | 0 Comments

Happy Friday everyone!

Today’s blog is about how to troubleshoot your wifi/wireless router. Many things can cause your router to go offline. I’m going to guess that you are surfing along and get no connection or you come to your computer, there is no connection. You didn’t do anything and it’s not working! GRRR, yes, it’s irritating. But try these simple tricks before you spend time calling the internet company or calling a paid technician to help.

  • Reboot your computer, see the connection comes back online
  • If you are on a laptop, make sure you didn’t turn off your internet switch (usually on the side or in the front)
  • If that fails, unplug the power plug on the back of the the router for 10 seconds, plug it back in.
  • Check the computer, give it a minute to cycle back online
  • If that fails, unplug the router from the wall and plug it back in (no wait time needed)

I have a Linksys router and it has 3 lights on when it works. 2 lights means it is not working. All routers have different lights and what they mean. Some have 5 blinking lights (Qwest).

Try those quick steps before you jump into your internet connections and start messing with the settings. Some basic users have gone into their network connections and deleted some very important things, so leave that to the technicians.

It’s senior day at Call That Girl

| January 26, 2010 | 0 Comments

Computer support for seniors

Call That Girl enjoys helping the seniors with their computer issues, bet you didn’t know that did you? We have even been referred a few because working with seniors, sometimes takes a special touch. A regular geek sometimes misses the mark with these folks, such as:

  • Talking in non-geek terms
  • Understanding that the seniors need to take notes
  • Understand that patience is key for some
  • They also cannot carry heavy items such as computers

Call That Girl has solutions for all of the above, not only are we “software specialists” we are “people specialists” and know hard to read each client to give them the best support possible.

Our favorite method of support (Internet remote-in) works exceptionally well with the seniors and if they need to bring in the computer to our shop dues to crashes, viruses, etc…we have contracted with http://www.bontime.com to pick up and deliver the machines. No heavy lifting!

Senior care referral (awesome!!)

Mary Chapa, owner of Eliza One, Inc is a senior care coordiation company that supports seniors with medical needs around the metro area. If you have a senior parent has needs a special hand going to their appointments or just needs a friendly nurse to chat with on the phone, please consider using Mary’s business, she’s great with the seniors and she knows her stuff! Here is a short list of her services:

Services Include

  • Attend Medical Appointments:  Provide escort, advocacy, follow up communication and documentation.
  • Evaluate and monitor medical needs, review medical information, insurance requirements and coordinate information so you can make good decisions for yourself or family member.  
  • Safety:  Helping your loved one to be safe and secure at home, including review of home environment, medication review with the physician or pharmacist for accuracy and a weekly set up for clients as needed.   Companionship * Respite Care or Customized services available based on individual needs and requests. You may have a special request for assistance for your family member that requires a nurse or just a responsible adult to allow you an opportunity to take some personal time.

Senior computer training

If you have a senior parent or friend who needs special training with computer related technology, such as Microsoft Word, Excel, Cell phones, Facebook and cameras… please contact Modern Inconveniences! They specialize in senior training!

Thanks again everyone making building my business, the best experience I have ever had! I love what I do, and love everyday. I never know what’s happening next.

Call That Girl’s Guide To Cleaning Your Computer

| January 25, 2010 | 0 Comments

Yes folks, you have to clean inside your computer (not if you have a laptop, but we’ll touch on that later).

Clean inside my computer????

Yes, I said it! Do you know what the inside of your computer looks like? It’s a metal box with parts all over it connected by a huge board called “the motherboard” or (fatherboard as the ladies like to call it).

If you are interested in seeing what’s going on and how many dust balls are in that box, let’s take off the cover or “shell” as geeks call it and find out! (reminder…if you have pets, expect A LOT of dust and fur!)

1.) Unplug all cords! This machine must not be connected to any power.

2.) Take your computer outside

Usually there are clips on the side that snap and you slide off half the case, it’s not just as simple as opening a box, but it will slide open.

For other models, you may have to unscrew some of the exterior screws. Sometimes half the cover comes off, other times the whole thing will come off and there you will be seeing your computer naked!

Most people I have seen clean out their computer, just get a vacuum and suck all the dust balls out. (even I do that usually…) But…there are some concerns with that. Electric static can zap your computer and fry some of the pieces. So for you “Average Jane/Joe”…I just recommend just hand grabbing all the big pieces. Then after you have them out, get a can of “Dust Air” and  start spraying air on all the dirty components.

You will especially want to get the back area where the power fan is, and where you plug in your internet cords, monitor, etc. Those are very dusty! (as they are so close to the fur and dust in your house).

After you find it all clean and good to go, put the cover back on and plug it all back in. Your computer will may or may not run faster or better, but I have seen some really scary fur balls in one of my computers and I feared fur fire LOL. Never know….it was a huge furball.

LAPTOP USERS

Nope, you can’t just take it all apart and dust it out (ok, shouldn’t…it’s a pain to put it together)…but you can clean the keyboard and I do recommend that. Why? Because the keyboard is a part of the “machine” unlike a regular computer that has it detached. Keeping your keyboard clean will help keep your laptop working especially after warranty. Just get a can of dust air and give it a good “spraying down” and then check for huge crumbs and what not. A cookie crumb can cause a key to stick and give you hours of drama….so just check that out on occasion and you’ll be in great shape!

If you have any questions about this or want Call That Girl to do a regular computer cleaning and show you how to dust out your computer, call 612-865-4475 for an appt.

Being sick sucks!

| January 19, 2010 | 0 Comments

I started feeling sick last Wednesday and somehow made it through to Saturday without being bed bound, then all of a sudden on Sunday I got nailed with it. I hate having no energy to do anything! As a workaholic, even my “to do list” was abandoned! I just had nothing to go on. I drank tons of juice, still nothing.

Luckily, my clients booked for Sunday and Monday all rescheduled and I still took in 2 phone supports yesterday! WIN WIN. Today I woke up with a new energy and have 6 clients on the books today, life could not feel any better. Bye bye sick. Game on! (Speaking of which, I watched my first Vikings game on Sunday and I screamed like a happy man seeing Rice catch those awesome throws, I couldn’t help myself!)

Go Ahead.. Ask A Question!

| December 26, 2009 | 0 Comments

Blog That Girl is the blog of “Call That Girl”. The technical diary of a woman running her own computer repair business. Listed in this blog you will find documentation, tips and tricks and maybe a few rants and raves from my life as a woman running her own business. Thanks and enjoy! Lisa

This area is an open blog for everyone! Feel free to post a question in the comment field below, and I will try my best to give you a fast answer!

A special deal for one week only, save $25

| December 16, 2009 | 0 Comments

Happy Holidays

One hour of technical support or computer cleaning for $50 (Regular price $75) We are open this weekend, so you don’t need to take time off work!

 Rules:

  • Up to one hour of support (if you have questions about anything, this is a great time for it)
  • Telephone support only (we remote into your computer)
  • Must purchase before Dec 18th, 2009
  • Must be used before Dec 24, 2009

The computer cleaning includes:

  1. *Our 13 point checklist (cleaning, maintenance checks) 
  2. *Our secret spyware detection program with training
  3. *IE 8 Upgrade
  4. *Review of your computer
  5. *Free Anti-virus (this is great if your current is near renewal!)
  6. *Memory review

This is great if you…

  1. *Haven’t ever had your computer cleaned
  2. *Finding your internet is being glitchy lately
  3. *Have a few questions about computers and want them answered
  4. *Are considering getting a new Anti-virus program 

 You get a full hour, so start a list of questions and email to book an appointment!

 info@callthatgirl.biz