RSSCategory: New Outlook

New Outlook Gmail has flickering gray lines in inbox emails not loading

| September 12, 2025

New Outlook Gmail has flickering gray lines in inbox emails not loading

Long title, big problem! I have now seen this twice. Client has all the emails setup but the inbox is flickering gray lines.

Here is what I did, should work for you:

  • I tried to remove the account, it was gray also, could not remove.
  • My next step was to set up Outlook Classic, and added only one account.
  • Then I hit the blue toggle at the top right to switch back to New Outlook.
  • Launched New Outlook, then the email downloaded and I could remove accounts again, but I didn’t need to, they worked out.

Fun trick huh?

This is one of many New Outlook errors coming, if you need my help, please fill out the form below. Also check out my Patreon to read my “New Outlook Book”

https://www.patreon.com/c/NewOutlookForTechnicians/

 

New Outlook Cannot Add a New Email Without a Microsoft License

| September 5, 2025

New Outlook Cannot Add a New Email Without a Microsoft License

This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would not set up due to “no license available” error. Unfortunately I didn’t get the exact error screenshotted but it was similar to what I just stated.

He was using Microsoft 2016, which only comes with the Outlook Classic. And the product is a download, installed on the computer. So for him to add that 365 account, he would need to subscribe to 365 apparently.

He did not want to do that as he had software that would not work with 365, so we set up Outlook Classic.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technicial details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

 

Where are search folders in New Outlook?

| September 4, 2025

Where are search folders in New Outlook?

Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technical details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

New Outlook Adding a Signture to Calendar Events

| September 4, 2025

New Outlook Adding a Signture to Calendar Events

This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technical details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

Zoom calendar event won’t add to New Outlook

| August 29, 2025

Zoom calendar event won’t add to New Outlook

A client called in last week with this issue. He was using New Outlook and when he went to the Zoom.us online account and scheduled a meeting, the ics download would not launch to add to his calendar. This also happeneded using the Zoom desktop app. I too then tested this and found the same results with my New Outlook. The isc file default was also set to New Outlook, and the ics file would not even open in the downloads. Very strange, so I had to think a bit harder on this one. What I didn’t realize what was going to happen with someone using the zoom.us online scheduler and New Outlook, so I learned a bit about this with the client.

Then I remembered an older post I put up and just to show you how fast New Outlook can change and the apps. What I posted on this post back in Jan, has already changed. The app name has changed actually.

You can search for “Zoom Outlook” and you will see what options you get. I had two options and tested one of them and it worked. Then I launched New Outlook, went to my calendar and added an event and the Zoom calendar showed up. You will need to log into your Zoom account first, then it should stay for next time.

If you need help with this issues, please use the form below to reach out.

How do I add RSS feeds in New Outlook

| August 29, 2025

How do I add RSS feeds in New Outlook

RSS feeds is not included yet in the New Outlook version.

You can send feedback to Microsoft using this link https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472