RSSCategory: Outlook Support

Non MSP Microsoft Migration Companies

| July 1, 2024

Non MSP Microsoft Migration Companies

Many Microsoft customers are looking for help with Microsoft 365 Exchange migrations or to help setup Teams, transfer data from personal OneDrive to Teams, etc. Whatever you need, I can help or my colleagues who work in the same line of work I do, can help. There are many of us “independants” who don’t run MSP firms and solely help by the project. We fill the holes, step in when you need us and we have blocks of hours you can buy if you want to use our time in the future. I have one-hour appointments available and some of us also do hourly, some do more project level work (large scale migrations for example).

Use the form below to schedule a 10 minute consult and I can see how I can help.

How to stop attachments appearing in body of email Outlook 365

| July 1, 2024

How to stop attachments appearing in body of email Outlook 365

You can turn off the body attachment by going to

  • Upper left corner of Outlook
  • File
  • Options
  • Trust Center
  • Trust Center Settings
  • Attachment Handling
  • Check the box for “Turn off Attachment Preview”

 

Migration Project

| May 25, 2024

Hi Folks, This page is all about the full reconfiguration of all of your accounts and get you streamlined into one central platform. As well the #1 request I get. Clients call in for an issue to have repaired and we end up doing a full technical reconfiguration of all their technology. For years people have been band-aiding and doing tech themselves, not understanding how it all works. Many have very confusing setups and nothing is working great. This is where I come in, I reconfigure everything, train you, setup security and get your data backed up

These are now scheduled as projects as they can take awhile to complete but in the end, you will have a setup that works with one streamlined platform on Microsoft Exchange, no more personal account mixups and a cleaned up database. Bonus, perfect synching with other phones, iPads, tablets and computers. Another bonus, room for growth with your company and as Microsoft 365 changes, you are ready for that! And if you’re worried about using other email accounts, you can still do that with your new Exchange, Outlook allows for many emails to be setup.

I have all my clients read this page so they are aware of how much time goes into a complete reconfiguration. After you decide to move ahead, I’ll offer a soft quote of time for this request.

This is for one client, not a company that needs all their mailboxes migrated.

Pricing $299 per hour

  • These reconfiguration requests average 4 hours, but can go up due to other technology you want reworked during this appointment.
  • Time can go into more hours with contacts deduplication, two or more devices configured, answer your questions, complete other tasks you want fixed up such as Windows issues, OneDrive, Teams, Email organization training, Training, upgrades in software, new computer setup, sharing with others, etc.

Is this you? A typical client has the following accounts

Outlook

  • Business Email on IMAP or POP, has issues synching outside of Outlook
  • Personal Email accounts, with Yahoo, Outlook, Gmail, iCloud, etc, setup as POP or IMAP
  • Many Email accounts in Outlook
  • (This Computer Only) for calendars and contacts, they want these moved out to a synching program
  • Confusing calendar in Outlook/sharing with others/internet calendars
  • Confusing contacts, shared from old CRM/ACT datbases
  • iCloud contacts that aren’t connected anymore
  • Help you find lost data “that another tech lost”
  • Setup your Outlook like it used to be, when you setup Outlook now, it sets up as IMAP and many of you still have PST files. I can help set that up, but this is also a good time to move you to Exchange, we will discuss this.

Phones

  • iPhone or Android with many email accounts, none sync with Outlook
  • iPhone has iCloud and almost all email accounts on the iPhone, have contacts and calendar databases synching with the server.
  • Gmail accounts on the iPhone/iPad synch calendars and contacts
  • Shared iCloud and Gmail calendars with family members

Windows Computer

  • Windows computer logged into a personal Microsoft account using their business email, this causes confusion, we need to rework this
  • Clients have their Office licensed to personal accounts and need business accounts licensed

OneDrive –always a another project.

  • Not understanding how it works
  • It’s not working/synching
  • Two sets of OneDrive accounts

MS/Google Security/MultiFactor Authentication Setup

  • You will need all your passwords, phones and app passwords. I can help you figure these out, required before any work is to start.

Backup

  • OneDrive is not a backup solution but a file synchronizing and sharing program. I teach clients how to backup their data to the cloud, external hard drive or 365 cloud backup service.

Network Solutions IMAP Settings for Outlook

| May 16, 2024

Network Solutions IMAP Settings for Outlook

Hi folks, I have a lot of clients with Network Solutions and they are calling for help with the new security updates. Here are the incoming and outgoing email server settings and port server numbers. If you need help with your Outlook setup, configuration or moving OFF Network Solutions to a Microsoft Exchange server, please use the contact form below.

netsol-imap-oxcs.hostingplatform.com (incoming)
netsol-smtp-oxcs.hostingplatform.com (outgoing)

port server settings:

993/SSL

587/STARTTLS

Update Aug 25, 2024

I’d like to remind everyone that after the New Outlook is launched 1-5 years from now, if you are using Outlook and the calendar and contacts features, keep in mind you will need to migrate your email to another server to be able to use the New Outlook. Network Solutions does not offer a fully synchronized platform for email, contacts and calendar. You will need a cloud server that will also host the contacts and calendar. If you have (This Computer Only) listed in your main calendar and contacts in Outlook, then you will definitely need to migrate that data to a cloud server such as Microsoft Exchange or Google Workspace. Not many cloud servers will do email, contacts and calendar and sync with your iPhone and Android.

If you need my help with this project, please email me lisa@callthatgirl.biz and I can explain how the migration process works and offer a soft quote. It’s a one-time fee to migrate and then after that, you just pay the monthly fee Microsoft or Google charges. I have done 1000’s of migrations for business and home users since 2009. You can also fill out the form below to get in contact or schedule a 10 minute consult. You can call me as well 612-865-4475.

I can also help with the following:

  • Email delivery (DNS/SPF/DMARC/DKIM)
  • Hacker help
  • Outlook contacts clean up
  • New Domain setup with Microsoft 365
  • Training
  • Or look at my banner for the full list

Want even more information?

Thank you for reading, I look forward to helping!

Lisa

Tutorial Step-by-Step How to Import Outlook PST to Microsoft Exchange using Azure

| May 7, 2024

Tutorial Step-by-Step How to Import Outlook PST to Microsoft Exchange using Azure

Many of you will be needing to upload Outlook PST files to 365 Exchange soon due to the push of the New Outlook coming soon. If you need my help, please email me at lisa@callthatgirl.biz or call 612-865-4475. If you’re an IT provider, MSP or vendor and want Alisson’s help, you can email him at araujo@arksys.tech tell him you watched this video so he can reference for his marketing. Thank you for watching, please give the video a like if it helped you and comment, much appreciated!

Microsoft Teams For Life Expert

| April 23, 2024

Microsoft Teams For Life Expert

It’s coming folks! You can use Personal Teams with Business Teams very soon. Follow me for more updates!