Category: Outlook Support
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One of the most ridiculous of all Microsoft error’s on earth. If you are seeing this, be prepared for a battle. Hopefully, this blog will help and I’ll punch out a few tips. I’m happy to help if you need me to remote in. You can schedule time here http://bit.ly/1C2IoEO
If this helped and you want to donate to my tip jar, please do! https://www.paypal.me/callthatgirl
From the two times I have seen this problem, one client could not get it fixed. The computer was 11 years old and worth getting a new one. The second client, just bought this computer and I helped them set it up months ago. Out of the blue…the error popped up. I do know that this has to do with modern authentication. Microsoft told me that any domains setup after October 2019 on a new Microsoft account, will have modern auth pushed out and you don’t know what’s coming when you get hit. Many technicians don’t know how to fix this bugger either. My tips below might not even work lol, but worth a shot.
Log into your Office.com account, this is hopefully only for business accounts.
Then type this in your browser aka.ms/mfasetup
Then you will see the graphic below. Change the option to what you see I have in my settings. This will not change your MFA, it will just remove the problem with the error. Then you have to maybe setup a new value in the registry DWORD 32: DisableADALatopWAMOverride.
Confused yet? I spent 45 min with the Microsoft tech and I am a very experienced tech, so you should expect way more time on this call if you need to call them.
Yep, I have a tip jar! I don’t get tips from my service calls with clients, but I do accept tips from people asking quick questions online, via email or from folks who found my blogs helpful. If you want to donate any amount, you can click here https://www.paypal.me/callthatgirl
If you want an invoice sent, please let me know via email Lisa@callthatgirl.biz
Thank you!
This error took me down a few troubleshooting roads. The issue was that after a Windows update, my clients Gsuite launched the above error. A bunch of old PST files starting coming back to life and none of them were in the Gsuite setup (very odd!)
I did my usual Outlook troubleshooting and finally, I found the right registry fix. If you are new to troubleshooting Outlook, this might not work for you and might break something else. I highly recommend you backup the registry and all Outlook email accounts/calendar and contacts to a PST before performing any work. If you need my help, you can use my scheduler below.
Go to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\PSTPromptRepair
Tip…you might need to select Office 16 and if the PST Prompt Repair is not there, this fix won’t probably work.
Change the value of the current Window. Change the value to 0, if it is 1.
Call That Girl offers Outlook and Microsoft 365 Expert Consulting and technical assistance to clients in the New Orleans area and around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.
If you are an IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Microsoft 365 coaching packages.
Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating client’s email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company. As well, I’m the only technician so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.
We will start with a 1 one hour consult to discuss your migrations needs, Microsoft 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.
Call That Girl offers Outlook and Microsoft 365 Expert Consulting and technical assistance to clients in the Arlington area and around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.
If you are an IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Microsoft 365 coaching packages.
Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating client’s email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company. As well, I’m the only technician so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.
We will start with a 1 one hour consult to discuss your migrations needs, Microsoft 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.
