Category: Outlook Support
?? WIN WIN ?? Client was using Outlook and got a security certificate error in Outlook and he was using POP not IMAP. These errors are typical with IMAP but POP…nope. So I did the usuals, Windows updates, Office updates and checked settings, all seemed fine. Then I decided to look…
In the incoming and outgoing port settings, yep…all setup wrong. I set to default and it worked great!
?? WIN WIN ?? I’m so happy this client called me before destruction happened. This one had an IT guy for 2 days try to setup his email and could not get it working. The IT guy didn’t even send him a bill for it because he didn’t’ get it working. Pathetic! Guess what I did to get it working?
Set it up correctly! Nothing special. If you don’t know how to setup Outlook, you need to learn or refer it out. I have a referral plan available.
Click here for my referral plans!
?? WIN WIN ?? My god this was my champion moment of the week. I killed it for this guy. He had 4 exchange accounts in his Outlook. No biggie right? Well he came back from lunch and the computer was spinning into Updates. UGH. After that, his accounts were gone and he couldn’t get them back up and running. Called me. Guess what I did first?
Finished the updates. Accounts setup straight away. Then I showed him how to run the rest of the updates. Setup the other Exchange accounts. Then had him remove the garbage can of anti-virus McAfee. All done in 30 minutes!
?? WIN WIN ?? HUGE MESS! Client has Gsuite and had a bad mouse move and lost 30,000 emails in the Outlook GSuite folders. Where did they go?
Well, they were in the folder where all emails with no labels go, the “Archive” folder. His was broken in Outlook so we created a new profile and bam! Showed back up!
?? WIN WIN ?? Today I helped a small company learn how to use their new business email account I setup and migrate data from their old pop/PST to Exchange.
Interested in learning how I can help your business move off AOL/Yahoo/RoadRunner? Schedule a time below!
? WIN WIN ?Client just called with a confusing Office 365 mess! Had a Mac, 2 IMAP accounts, Gmail and AOL, iPhone and iPad and was using iCloud and had an Office 365 business account. Fixed it all in just a few minutes.
How did I do it? He had turned off his MS business account, all he had to do was turn it back on, pay $5 and the mess fixed itself! Gmail and AOL use IMAP so they were not the problem, it was the calendar and contacts that were not synching anymore, he turned off his Office 365 business account. Instead of spending hour reworking it to another platform, I recommended paying $5 a month and it was fixed in no time flat.
