RSSCategory: Outlook Support

How to Copy Emails From an IPhone to a PC

| July 21, 2019 | 0 Comments

How to Copy Emails From an iPhone to a PC

Well folks, these instructions I found on the internet but I can’t give credit as I closed the window. They didn’t 100% work but I updated with my notes. If you’re looking to move email from your iPhone to the computer, you probably have a glitch on your phone like a server is down or you accidentally deleted an account. Whatever the reason, these steps should work. You do need another email account on the phone to move the email to, so Gmail or Outlook.com should work fine and free.

  • You need to be in the Inbox emails or folder emails to start this process
  • Tap Edit in the mailbox you want to move email from (top right area is “Edit”)
  • Tap the checkbox to the left of the message you want to move, or select many if you want to move more. It will turn Blue when checked
  • Now tap the “Move” button at the bottom, your window will change and you will see “Accounts” at the top left
  • Click “Accounts” and select the new account you setup
  • Then select the folder (Inbox is typical) and the email will show it’s moved there.
  • Check online, be sure you see the email you moved. Continue on!
  • Open new email account in Outlook and transfer in Outlook

If you need my help with rescuing other emails or data from your phone or computer, schedule time on my calendar link below. Thanks!




How to move email from iPhone to computer

| July 21, 2019 | 0 Comments

How to move email from iPhone to computer

Well folks, these instructions I found on the internet but I can’t give credit as I closed the window. They didn’t 100% work but I updated with my notes. If you’re looking to move email from your iPhone to the computer, you probably have a glitch on your phone like a server is down or you accidentally deleted an account. Whatever the reason, these steps should work. You do need another email account on the phone to move the email to, so Gmail or Outlook.com should work fine and free.

  • You need to be in the Inbox emails or folder emails to start this process
  • Tap Edit in the mailbox you want to move email from (top right area is “Edit”)
  • Tap the checkbox to the left of the message you want to move, or select many if you want to move more. It will turn Blue when checked
  • Now tap the “Move” button at the bottom, your window will change and you will see “Accounts” at the top left
  • Click “Accounts” and select the new account you setup
  • Then select the folder (Inbox is typical) and the email will show it’s moved there.
  • Check online, be sure you see the email you moved. Continue on!

If you need my help with rescuing other emails or data from your phone or computer, schedule time on my calendar link below. Thanks!

Outlook 2019 search not working

| July 17, 2019 | 0 Comments

Outlook 2019 search not working

If you are still looking for a fix, this is pretty simple and I’ll be techie about it. I have a new trick to try if Outlook is not searching. Simple

Uncheck Outlook in the Modify settings of the indexing in control panel.

Outlook search usually begins immediately. If not. Wait.

If this doesn’t fix your issue, then you can schedule time on my calendar. The next fixes are not fast and takes a long time to fix, but we’ll get it!

 

Outlook search not working

| July 16, 2019 | 0 Comments

Outlook search not working

If you are still looking for a fix, this is pretty simple and I’ll be techie about it. I have a new trick to try if Outlook is not searching. Simple

Uncheck Outlook in the Modify settings of the indexing in control panel.

Outlook search usually begins immediately. If not. Wait.

If this doesn’t fix your issue, then you can schedule time on my calendar. The next fixes are not fast and takes a long time to fix, but we’ll get it!

 

Office 365 West Fargo

| July 11, 2019 | 0 Comments

Call That Girl offers Office 365 Expert Consulting and technical assistance to clients in West Fargo and surrounding areas. We are based out of Winona, MN but do remote support for our clients. Office 365 and Outlook do not require onsite. Get big city knowledge with a small town price tag when you use our services! We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.

Most clients call us for the following reasons

  • Office 365 is a bit confusing and they want to talk to someone who can explain it to them and ask the right questions to make sure Office 365 is the right choice. See the “New to Office 365” section below.
  • They have already been through a migration that didn’t go well. Companies such as GoDaddy seem to have migrations that leave clients calling Microsoft to finish the job. Sometimes Microsoft cannot assist. This is where I step in and can help you resolve those last lingering issues and offer on-going support. See the “Need Office 365 Aftercare” section below.
  • They are looking for a smaller experienced company to help with their migrations and have it go as seamless as possible. With my forms and surveys, I do my best to have your migration completed in one day. I offer next day aftercare to ensure everyone on the team has their special issues resolved. See the “Why Hire Lisa” section below.
  • Many small businesses have setup Office 365 themselves and have questions about the products. Microsoft doesn’t have an easy to learn guide about OneDrive, SharePoint and Teams.
  • Training, I offer private one and one training and group training for specific products and Outlook.

If you are a IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Office 365 coaching packages. 

New to Office 365? 

  • Looking for a company to help your company migrate your email, calendar and contacts to Office 365 Exchange? This is one of my favorite projects to do. I help small businesses get migrated in one day and then have an aftercare session. Training is optional but I offer that with my Outlook Training Videos, created with clients in mind.  Clients who purchase migrations services from us, every employee gets a complimentary login so they can watch and learn at their own pace.
  • Migration pricing: I have standard pricing, no hidden fees.

Migration fee and on-going support

  • Mailbox migration cost -paid to my referral team. $225 per user mailbox, includes email, calendar and contacts transfer, setup.
  • My prepay ticket – paid to Call That Girl for onboarding, aftercare, fine tuning and on-going support
    • 4-hour tickets $599

Need Office 365 Aftercare? 

  • Already on using it and have a few questions? I know the answers! Most issues are leftover problems your IT company doesn’t know how to fix it and I do.
  • Calendar and contacts a mess after a migration? I help clean it all up and help your team get organized by sharing with the team and for mobile device use.
  • What about SharePoint and OneDrive? I can help you with setting up, configuring and training. The hardest part of both of these is doing everything right the first time.
  • Phones, iPads and tablets not working right? They are probably configured wrong, I will help you get everything in sync and teach you a few tricks to help your experience be a better one!

Why Hire Lisa

Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company.  I’m the only technician, so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.

Tired of not being in the loop with your tech company? I also know how to manage expectations so when a technical snag arises, I communicate this with you as soon as I’m aware. My vendor AppRiver and their tech support team are top notch. They offer 24 x 7 support so if after we are done with the migration, you will get continued phenomenal support with AppRiver. Finally, I am an Outlook Expert, so if Outlook is having issues during a migration, I know how to quickly resolve these issues.

Ready to get started?

  1. We will start with a 1 one hour consult to discuss your migrations needs, Office 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.
  2. After our appointment, I will request for you to fill out out one of the forms below. You are more than welcome to fill them out before our appointment. There is no commitment if you fill it out
  3. This form is for companies with over two users https://callthatgirl.biz/microsoft-exchange-migration-information-and-agreement
  4. This form is for one person https://callthatgirl.biz/microsoft-exchange-migration-survey

Office 365 Minot

| July 11, 2019 | 0 Comments

Call That Girl offers Office 365 Expert Consulting and technical assistance to clients in Minot and surrounding areas. We are based out of Winona, MN but do remote support for our clients. Office 365 and Outlook do not require onsite. Get big city knowledge with a small town price tag when you use our services! We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.

Most clients call us for the following reasons

  • Office 365 is a bit confusing and they want to talk to someone who can explain it to them and ask the right questions to make sure Office 365 is the right choice. See the “New to Office 365” section below.
  • They have already been through a migration that didn’t go well. Companies such as GoDaddy seem to have migrations that leave clients calling Microsoft to finish the job. Sometimes Microsoft cannot assist. This is where I step in and can help you resolve those last lingering issues and offer on-going support. See the “Need Office 365 Aftercare” section below.
  • They are looking for a smaller experienced company to help with their migrations and have it go as seamless as possible. With my forms and surveys, I do my best to have your migration completed in one day. I offer next day aftercare to ensure everyone on the team has their special issues resolved. See the “Why Hire Lisa” section below.
  • Many small businesses have setup Office 365 themselves and have questions about the products. Microsoft doesn’t have an easy to learn guide about OneDrive, SharePoint and Teams.
  • Training, I offer private one and one training and group training for specific products and Outlook.

If you are a IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Office 365 coaching packages. 

New to Office 365? 

  • Looking for a company to help your company migrate your email, calendar and contacts to Office 365 Exchange? This is one of my favorite projects to do. I help small businesses get migrated in one day and then have an aftercare session. Training is optional but I offer that with my Outlook Training Videos, created with clients in mind.  Clients who purchase migrations services from us, every employee gets a complimentary login so they can watch and learn at their own pace.
  • Migration pricing: I have standard pricing, no hidden fees.

Migration fee and on-going support

  • Mailbox migration cost -paid to my referral team. $225 per user mailbox, includes email, calendar and contacts transfer, setup.
  • My prepay ticket – paid to Call That Girl for onboarding, aftercare, fine tuning and on-going support
    • 4-hour tickets $599

Need Office 365 Aftercare? 

  • Already on using it and have a few questions? I know the answers! Most issues are leftover problems your IT company doesn’t know how to fix it and I do.
  • Calendar and contacts a mess after a migration? I help clean it all up and help your team get organized by sharing with the team and for mobile device use.
  • What about SharePoint and OneDrive? I can help you with setting up, configuring and training. The hardest part of both of these is doing everything right the first time.
  • Phones, iPads and tablets not working right? They are probably configured wrong, I will help you get everything in sync and teach you a few tricks to help your experience be a better one!

Why Hire Lisa

Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company.  I’m the only technician, so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.

Tired of not being in the loop with your tech company? I also know how to manage expectations so when a technical snag arises, I communicate this with you as soon as I’m aware. My vendor AppRiver and their tech support team are top notch. They offer 24 x 7 support so if after we are done with the migration, you will get continued phenomenal support with AppRiver. Finally, I am an Outlook Expert, so if Outlook is having issues during a migration, I know how to quickly resolve these issues.

Ready to get started?

  1. We will start with a 1 one hour consult to discuss your migrations needs, Office 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.
  2. After our appointment, I will request for you to fill out out one of the forms below. You are more than welcome to fill them out before our appointment. There is no commitment if you fill it out
  3. This form is for companies with over two users https://callthatgirl.biz/microsoft-exchange-migration-information-and-agreement
  4. This form is for one person https://callthatgirl.biz/microsoft-exchange-migration-survey