RSSCategory: Outlook Support

Office 365 Consultant New York

| June 11, 2019 | 0 Comments

Call That Girl offers Office 365 Expert Consulting and technical assistance to clients in the New York area and around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.

Most clients call us for the following reasons

  • Office 365 is a bit confusing and they want to talk to someone who can explain it to them and ask the right questions to make sure Office 365 is the right choice. See the “New to Office 365” section below.
  • They have already been through a migration that didn’t go well. Companies such as GoDaddy seem to have migrations that leave clients calling Microsoft to finish the job. Sometimes Microsoft cannot assist. This is where I step in and can help you resolve those last lingering issues and offer on-going support. See the “Need Office 365 Aftercare” section below.
  • They are looking for a smaller experienced company to help with their migrations and have it go as seamless as possible. With my forms and surveys, I do my best to have your migration completed in one day. I offer next day aftercare to insure everyone on the team has their special issues resolved. See the “Why Hire Lisa” section below.
  • Many small businesses have setup Office 365 themselves and have questions about the products. Microsoft doesn’t have an easy to learn guide about OneDrive, SharePoint and Teams.
  • Training, I offer private one and one training and group training for specific products and Outlook. Click here to read my training scheduler or contact me for a quote for your group.

If you are an IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Office 365 coaching packages. 

New to Office 365? 

  • Looking for a company to help your company migrate your email, calendar and contacts to Office 365 Exchange? This is one of my favorite projects to do. I help small businesses get migrated in one day and then have an aftercare session. Training is optional but I offer that with my Outlook Training Videos, created with clients in mind.  Clients who purchase migrations services from us, every employee get a complimentary login so they can watch at their own pace.
  • Migration pricing: I have standard pricing, no hidden prices.

Migration fee and on-going support

  • Mailbox migration cost -paid to my referral team. $225 per user mailbox, includes email, calendar and contacts transfer, setup.
  • Prepay ticket – paid to Call That Girl for onboarding, aftercare, fine tuning and on-going support
    • 4-hour tickets $499 to $599

Need Office 365 Aftercare? 

  • Already on using it and have a few questions? I know the answers! Most issues are leftover problems your IT company doesn’t know how to fix it and I do.
  • Calendar and contacts a mess after a migration? I help clean it all up and help your team get organized with sharing with the team and for mobile device use.
  • What about SharePoint and OneDrive? I can help you with setting up, configuring and training. The hardest part of both of these is doing everything right the first time.
  • Phones, iPads and tablets not working right? Probably configured wrong, I will help you get everything in sync and teach you a few tricks I know to help your experience even be a better one!

Why Hire Lisa

Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company. As well, I’m the only technician so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.

Ready to get started?

  1. We will start with a 1 one hour consult to discuss your migrations needs, Office 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.
  2. After our appointment, I will request for you to fill out one of the forms below. You are more than welcome to fill them out before our appointment. There is no commitment if you fill it out
  3. This form is for companies with over two users https://callthatgirl.biz/microsoft-exchange-migration-information-and-agreement
  4. This form is for one person https://callthatgirl.biz/microsoft-exchange-migration-survey

Office 365 Consultant Dallas

| June 11, 2019 | 0 Comments

Call That Girl offers Office 365 Expert Consulting and technical assistance to clients in the Dallas area and around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.

Most clients call us for the following reasons

  • Office 365 is a bit confusing and they want to talk to someone who can explain it to them and ask the right questions to make sure Office 365 is the right choice. See the “New to Office 365” section below.
  • They have already been through a migration that didn’t go well. Companies such as GoDaddy seem to have migrations that leave clients calling Microsoft to finish the job. Sometimes Microsoft cannot assist. This is where I step in and can help you resolve those last lingering issues and offer on-going support. See the “Need Office 365 Aftercare” section below.
  • They are looking for a smaller experienced company to help with their migrations and have it go as seamless as possible. With my forms and surveys, I do my best to have your migration completed in one day. I offer next day aftercare to insure everyone on the team has their special issues resolved. See the “Why Hire Lisa” section below.
  • Many small businesses have setup Office 365 themselves and have questions about the products. Microsoft doesn’t have an easy to learn guide about OneDrive, SharePoint and Teams.
  • Training, I offer private one and one training and group training for specific products and Outlook. Click here to read my training scheduler or contact me for a quote for your group.

If you are an IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Office 365 coaching packages. 

New to Office 365? 

  • Looking for a company to help your company migrate your email, calendar and contacts to Office 365 Exchange? This is one of my favorite projects to do. I help small businesses get migrated in one day and then have an aftercare session. Training is optional but I offer that with my Outlook Training Videos, created with clients in mind.  Clients who purchase migrations services from us, every employee get a complimentary login so they can watch at their own pace.
  • Migration pricing: I have standard pricing, no hidden prices.

Migration fee and on-going support

  • Mailbox migration cost -paid to my referral team. $225 per user mailbox, includes email, calendar and contacts transfer, setup.
  • Prepay ticket – paid to Call That Girl for onboarding, aftercare, fine tuning and on-going support
    • 4-hour tickets $499 to $599

Need Office 365 Aftercare? 

  • Already on using it and have a few questions? I know the answers! Most issues are leftover problems your IT company doesn’t know how to fix it and I do.
  • Calendar and contacts a mess after a migration? I help clean it all up and help your team get organized with sharing with the team and for mobile device use.
  • What about SharePoint and OneDrive? I can help you with setting up, configuring and training. The hardest part of both of these is doing everything right the first time.
  • Phones, iPads and tablets not working right? Probably configured wrong, I will help you get everything in sync and teach you a few tricks I know to help your experience even be a better one!

Why Hire Lisa

Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company. As well, I’m the only technician so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.

Ready to get started?

  1. We will start with a 1 one hour consult to discuss your migrations needs, Office 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.
  2. After our appointment, I will request for you to fill out one of the forms below. You are more than welcome to fill them out before our appointment. There is no commitment if you fill it out
  3. This form is for companies with over two users https://callthatgirl.biz/microsoft-exchange-migration-information-and-agreement
  4. This form is for one person https://callthatgirl.biz/microsoft-exchange-migration-survey

BravoCon Meetup

| May 22, 2019 | 0 Comments

Ladies, I’m helping organize a meetup for the BravoCon Meetup in Nov of 2019!

Fill out the form before if you want to be on the list!

 

 

 

 

 

Online Backup Solutions

| May 19, 2019 | 0 Comments

Office 365 and Email Security Training

| May 19, 2019 | 0 Comments

Office 365 and Email Security Training

This is a 1-hour live event that will be recorded. I will offer question and answer between each segment.

You need to take this training if…

  • You are getting strange emails with your passwords in them telling you that if you don’t pay, your webcam activities will be shared online
  • If you are receiving emails and click on everything because you are curious
  • You have received emails from people that seem suspicious and are not sure what to do
  • You have been asked to put your email password online and did or weren’t sure what to do next?
  • Have you been hacked already and didn’t know what to do?
  • You are concerned about your own security for your email account and want your email secured
  • You are a technician that needs to setup security for your clients

In this training, you will learn

  • Human behavior -Why we click on everything – Are we all too busy to pay attention? – Why we need to slow down – Learn Lisa’s stop drop and roll techniques
  • First alerts of being hacked
  • How to deal with your account if you got hacked
  • How to setup 2 security for your Office 365, GSuite and other email accounts
  • How to tell if an email is real or fake
  • The Dont’s and the Do’s
  • What to do when you think you have been hacked
  • Phishing emails examples
  • Prevention and Protection
  • How to get 2 step security on accounts
  • iPhone and Android tips

I will send out information for the training the morning of the event with a link to join the training. You can email me lisa@callthatgirl.biz 10 min before the training starts. If you miss the start time, I cannot help, and you will be sent the recording if you email me and let me know. 

Teams Training

| May 19, 2019 | 0 Comments

Training With Lisa: Microsoft 365 Teams

You don’t want to go it alone when it comes to Microsoft Teams.

Your company has invested in this powerful tool, but without proper setup and training, it’s like you just bought a restaurant but have no idea how to cook. You can figure out how to turn on the burners, but how do you go from there to managing a functioning kitchen and serving your guests? My Teams training gets your front-of-house and back-of-house coordinated and running smoothly.

What I’ve Learned
Based on my years of working with clients, I recommend scheduling a one-hour session with the department lead in order to review your OneDrive, SharePoint, and Teams configuration. Proper setup depends on your goals, and it’s critical to get this figured out before training employees.

During this initial session, I’ll prepare a list of topics to cover with each employee and then share a link to my scheduler so employees can book their own 30-minute sessions. Some people will need only a few minutes while others will want more handholding. Everyone should book a session! Sometimes people don’t know what they don’t know.

Note: If I come across technical issues with desktop synching during employee trainings, I will reach out to the department lead before starting to repair it. You will have the option to add the repair time to the invoice.

Training topics we’ll cover:

  • How to create your first team correctly
  • How to set up channels
  • How to add internal members as well as members outside your organization
  • Tabs for shortcuts and other 365 add-ins
  • How to upload data to the correct team
  • How to synch with your desktop
  • How collaboration works
  • How to ensure security
  • How to backup your Teams to the desktop
  • How to do an online 365 backup
  • How to restore data/version history

Bonus topics!

  • How to set up meetings in Teams and Outlook
  • Mobile device setup and tips

To schedule a consult or leave a message, use the contact form below: