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Are you a small business out seeking new technology solutions in the Minneapolis, St. Paul Minnesota area? Want to find out why so many small businesses have chosen to work with us? We are just like you, we may be small, but we have never done such bigger things. Now is the time to take control of your IT, get things done how you want them, and on your budget.
Call That Girl is a perfect solution for the smaller companies who need fast and responsive technical support. We utilize technology tools to communicate quickly between our teams to insure your requests are managed efficiently.
Because of our no contract, no monthly fee packages; our clients find us to be a great way to only pay for what they need. We allow our technicians (and encourage them!) to build relationships with our clients. Call That Girl and our employees believe in simple solutions, most IT companies will try to sell you a new server and full IT management contracts, but not us!
We believe in using the “cloud” for almost everything and if you are not a large corporation, you probably don’t need a server to manage your email and files anymore. Let us do a one hour consultation and see the difference in our support and pricing, and feel the freedom of only paying for what you need.
Support offerings:
Our Simple Solutions Include:
Extra Business Consulting Services:
Schedule a FREE consultation by calling 612-865-4475 or sending a request to info@callthatgirl.biz. We guarantee you will love having your own IT support company!
If you are in the Minneapolis or Twin Cities area and want help with your iPhone we can help! Is your iPhone not doing what you want it to do? Or maybe you are getting frustrated with new technology and keeping up?
Welcome to Call That Girl’s iHelpdesk
More about our support:
Rates:
Special Help Available!
Hours:
Me: Agent
Fake lady: “aah, I’m not sure I heard you right the first time, are you really sure that you want an agent or should we continue to try to troubleshoot the long and tedious way.”
Me: (yells) AGENT!!!!
Fake Lady: “OK, it sounds like you want an agent, but before I transfer you over, have you reset your modem? Let’s get started with some simple tips….”
Me: UGH.
So before you call in a trouble ticket, here is what we tell our clients at Call That Girl to do when we get the exact same call. And we do this for free, no waiting in a queue, no yelling at computers.
1.) Start with unplugging your modem power cord for one full minute. After one minute, plug back in and let the modem reset itself and see if all the blinking lights come back on. If you see any that are orange or amber and not green and blinking, you may have a modem issue. The internet company will need to “reset your modem” at this point. But let’s say everything is blinking ok, we will move on to the next step.
2.) After the modem is back to blinking lights, then go to your router power cord and unplug it for 10 seconds. After 10 seconds, plug back in and look for blinking lights. You should see the internet or Ethernet blinking for sure. If that’s good to go…we move on. If those lights are not blinking, then your router may need repairing or replacing. At that point, you can call us to help.
3.) Now you have reset your modem and router the right way, all lights are blinking ok…it’s time to restart your computer. Be sure to do a full restart/reboot so the computer gets a fresh connection to the internet. If you didn’t change anything with the computer settings, the internet should come back for you.’
Sometimes our clients call in and they will say, “When I was trying to clean up my computer, I think I may have accidentally deleted something because…”
1.) My computer doesn’t work (you deleted something important that keeps your computer running smoothly)
2.) I can’t run XYZ program (you may have deleted some of the program files)
3.) The screen is now much larger, and I can’t access my desktop (you possibly deleted some of the graphics software)
4.) My iTunes collection is gone (your collection was associated with another profile and you may have deleted it by accident)
5.) My computer is running much slower than usual! (new software you installed may have had spyware built right inside)
I could go on and on with possible scenario’s of things that might go wrong, but these are just a few examples of what will most likely happen if you delete the wrong system files, folders, programs, and/or profiles.
The basic computer user should probably avoid doing anything more than a “disk clean” or “defrag” on the computer. If you don’t know what these 2 things are, you shouldn’t probably do any cleaning at all. Most of our clients that say “I did the disk clean and defrag and it’s still slow”…know just enough to be dangerous. These are the types of clients that get a bit curious and will also download programs off the internet to help speed up their computer. (which can have spyware built in) These are also the types of people that may on occasion delete system files, profiles, programs, etc. Are you this type person? If so, read on! If you are not that person, you are our type of client!
Moving along…
If you are the “Google Tech” as I call it and you want to try fixing things yourself, before you start any investigation of your computer for what may be slowing it down, you should always do a full back up of your computer. Not sure how to do this? Call us, we can help with that too.
Then start with the easy stuff, check your hard drive’s available space, check for possible spyware, check your internet speed, clean up your browser (do a full reset, not just cookies and temp files), check memory, and if you’re having a problem with Firefox, just uninstall it and remove that program (easiest fix for Firefox issues). If you want to learn our entire 22 pt checklist, we do offer special training for any client that wants more of a “one on one” session, and we schedule these by appointment for a small hourly rate. This way you can learn it once, and then you can do it yourself properly the next time around! Heck, you can even fix your kids computers then too:)
Keep in mind, we get clients who are technical engineers who will swear up and down that they did everything to clean up their systems, but cannot figure out why it’s still slow. Then they hire us and find that one glitch that was causing problems, outside of normal cleanings. Please also be aware that we do a 22 pt checklist for cleaning, not just to run a program or two, as there are many ways your computer can slow you down outside of a “defrag and/or disk clean”.
To book a computer cleaning or schedule an appointment with us, fill out the form below.
Are you having problems with your Internet Explorer being glitchy and not working right? Maybe it’s stalling when you try to open it, or just not playing nice. We have created a video for you to watch to reset and configure IE 8 on your own. It’s a short 4+ minute video with no sound to watch and then you can do it on your own.
Remember to close your Internet Explorer 8 window at the end and open it again. You should find that it works much better and faster. Click on the button below and you will be redirected to our YouTube channel.
Facebook tips and tricks from Call That Girl!
The “Koobface” virus (Facebook’s big virus) is at it again and this time, hitting the Twitter folks too.
If you want to get your computer protected before something bad happens to your computer, call us today to get some good tools installed. Remember…Norton Symantec, McAfee and most of the big box antivirus software do not catch these viruses!
If you think your computer already has a virus or feel there is something strange going on, we can remove these viruses and give you real time protection before you get infected again. It’s also a good idea to have this protection for just general web surfing anyway. Websites are getting hit too, not just Facebook.
Short list of things to watch out for:
