Email from Adobe: Important Customer Security Alert, Real or Fake?

| October 7, 2013 | 0 Comments

Many clients are now emailing me asking if the Adobe email they are receiving is real or fake. I checked out the links in the email, they all do go to Adobe. I did my own research and apparently, the Important Customer Security Alert is real. Adobe did get hit by an internet cyber attack.

Here is some copy from their blog about this attack:

Cyber attacks are one of the unfortunate realities of doing business today. Given the profile and widespread use of many of our products, Adobe has attracted increasing attention from cyber attackers. Very recently, Adobe’s security team discovered sophisticated attacks on our network, involving the illegal access of customer information as well as source code for numerous Adobe products. We believe these attacks may be related.

Here is the link…

What should you do? Probably just what they request, change your passwords. I would also recommend calling in and asking for a reset link though. Just to insure that it’s real. (I said apparently in the above paragraph, just because who can 100% trust anyone on the internet?).

To call: 1-866-412-8699

They prompted me to this page when I read the above article, how to change your password.

http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert.html

I hope this helps everyone!

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About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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