New Outlook Workshops for Technicians

| July 5, 2025
Hi Folks, many of you know that I have spent 15 years in the tech communities helping and supporting techs around the world with Outlook issues, training and written eBooks. Now it’s time for my biggest adventure yet…I’m offering New Outlook Training for Technicians workshops free of charge. By 2029, Microsoft is ending life for Outlook Classic and switching to New Outlook. For my business, this is a huge change of everything I have been doing since I started my business in 2007. I’ve been preparing for the switch since 2022 and since last year, I’ve been helping clients prepare for the switch. It may seem early, but I take the opportunity with every client I help to tell them about what is coming. This is sales lead for later or some opt to do it sooner. Some clients actually enjoy the New Outlook so they are all done.
I have been reading what techs are saying on the forums and some aren’t touching it yet. If you wait too long, you might be rushing to learn later on and that’s a lost sale for you possibly.  Now might be the time to move your hourly clients to your MSP or your support plans. I will be offering a new support plan and launching it in the next month or so (beta). In 2029, my hourly work will change as New Outlook does not have any configuring or customizing that is most of the work I do now for Outlook clients.
These workshops are my way of giving back to the tech community by mentoring. It’s also giving me some practice on training workshop style to large groups, (hoping to do more in the future).
New Outlook is going to be a game changer for us who support clients and the more you know, the better you will help your clients. As a mentor, I’ll also be available to help with quick questions as you go along.
FYI: 
  • What is covered? Everything I can think of for a technician to need to learn on how to prepare for New Outlook clients, setting up 365 Exchange, Security, phone setup, and tips on how we can support our clients after 2029. I will be screensharing and showing you each step of the topic for the day.
  • Dates: Every Friday starting July 18th until we are done!
  • Time: 2:00 PM EST – 3:00 PM EST
  • Meeting: After each workshop, we can leave the meeting open for free chatting to talk shop, meet others, connect, learn
  • Recorded: All workshops will be recorded, if you chose to ask a question you can be on camera/mic and be included. I encourage questions!!
  • After recording: These workshops will be posted on my Patreon “New Outlook For Technicians” and posted on my YouTube. I’m working on a digital eBook and these workshops will be posted for others to learn in the future. I do not charge for the Patreon at this point. There is also a community chat in the Patreon so members can discuss topics (kinda like discord/slack)
  • My Patreon: https://www.patreon.com/c/NewOutlookForTechnicians
Topics I plan on covering
  • Microsoft 365 Setup, Domains, DNS, Mailboxes, Licensing, Global Admin
  • Outlook Classic Setup & New Outlook setup
  • Data Migration for POP/PST & IMAP –(most of the workshops will be about this)
  • Security/MFA
  • iPhone/Android setup
  • Contact Cleanup Tips
  • Tips for selling your services
  • Full video topic list I’ll be covering https://www.patreon.com/posts/videos-in-my-to-133630521

Fill out the form below to get started, I’ll email you an invite to the Zoom meeting.

New Outlook Training for Techs

Name(Required)
Type of IT Business
Are you familiar with supporting Outlook Classic
Do you have clients who have POP/PST or IMAP
Have you performed any email migrations to Exchange?
Have you setup a new 365 account in the past?
Are you familiar with iPhone or Android more?
Are you PC or Mac based?

Category: New Outlook

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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