Other Services I Offer

Besides marketing my business for Outlook Expert and Microsoft 365 consulting, I also have other services available that I offer to clients. These are also tasks that I know how to do well and enjoy doing. Please review this list and let me know how I can help. I’m also asking that you share with your colleagues who you think might benefit from hiring me to help. Thank you so much, I appreciate the support!

Virtual CIO (vCIO)

Many small businesses have an IT Director and it’s usually the founder/owner of the company. Eventually, you outgrow this role because your business needs you to make more important decisions, lead your team and direct tasks. This is where I can step in and help as a vCIO.

• Most clients want simple help: tech support when they are busy, train and onboard new employees, assist with the Microsoft 365 accounts, training and projects, make decisions on purchasing software and countless other tasks as they arise. Are you a one person business?
• Just think how nice it would be to say “Let me check with my Chief Information Officer before purchasing this software”. You can have one too, no matter what size business you own.
• Having a vCIO is not as expensive as you might think. I sell my 3 hour ticket to keep this service affordable and you only get billed for the time I help.

IT Projects: 

• One of my specialties is helping clients do transitions to new technology. Many times clients just buy software and have no game plan. Many over buy and have no idea what’s going on with what they purchased. I like to create a game plan for the clients which include buying/testing/deploying and then training. If you are tired of running projects by yourself, I can step in and help get them done. I know and understand deadlines very well. My business is managed by my calendar and I know how to manage expectations
• Assist IT companies with training technicians how to troubleshoot Outlook
• Exchange/Email migrations to Microsoft 365
• New employee training
• Security testing
• Employee termination for all IT related accounts and access
• Training for Outlook best practices, Microsoft 365, SharePoint, OneDrive, basic Team
• Team restructuring

Data Rescue, Recovery and Investigation

• I have many years of rescue and recovery for email related problems. Clients have hired me to find lost emails due to negligence on how the email was backed up, employee destroyed,  investigate employee theft and more often I get calls for rescuing lost email that a client lost themselves.
• Data theft investigation/Data breaches (employee, subscontractors)
• Email investigation
• Phishing/hacking

Business Coach Kick Start

• Small businesses sometimes get in a rut and need a kick start to move ahead or want to learn some new tricks. I learn from watching others online and I myself have hired 2 business coaches to help me move to another level. I can help with business technology, organizing, new management ideas, marketing ideas and for computer technicians, remote support business growth.

Newsletters:

• For thirteen years I have been the master of my newsletter list. I enjoy creating my own and not hiring people to do them. If you’re interested, I can show you all the things I do for a successful newsletter campaign  that can offer a wide variety of topics, call to action and results. Typically I can cover in one hour enough to give you a good start.

Social Media Training

• Typically I help folks one on one with social media. Not everyone likes the same social media. I have 13 years of professional experience using the internet and social media for marketing my business and I know 3 things very well.
• Looking to learn how to do your own SEO with your website? I can help you learn this as it’s my #1 way for getting business
• Want to start up a YouTube channel? YouTube is my #2 way of getting new clients
• Not sure about LinkedIn? It has a great search engine that works outside of Google. I can help teach you how to setup your profile to be found and get new contacts and clients. LinkedIn and it’s my #3 way of getting business.

Category: Outlook Support