Tag: computer repair minneapolis
Free Virus Spot Checks!
Call That Girl will be offering free virus spot checks until further notice. Why do you need one? Because it’s probable that you have a malware virus and don’t even know it. A client of ours last week called in for a spring cleaning sale and turned out to have 100’s of malware viruses and the only indicator she saw was a slow computer. If this wasn’t taken care of, her issues could have gotten way worse down the road.
If you have another virus program and think you are safe, I would not say you are 100% protected. The big box programs we figure will protect you somewhat, but if they all worked as they should, we would not be so busy doing virus removals! So to help ease your minds, we are offering a free virus spot check with the following rules:
- These virus spot checks must be done remotely
- You must follow the usual guidelines of remote support, such as fill out our online agreement form
- You must have your data backed up prior to us remoting in–if your data is not backed up, we can then work with you on backing up your data prior to the spot check (and this is GOOD for your data!). We offer online solutions so we can get your data backed up when we do your virus spot check –we will charge for this service, price will be determined on how it takes to assist ($32.50 to $48.75)
- Before we remove your viruses with our software, we will have a discussion about what we found on your computer. If we find malicious detections, you have a choice of turning the free virus spot check into a virus removal call or we can stop the spot check, remove our program and you can get your malware removed from someone else or on your own.
- We will not remove the viruses we find during the spot check
- We will be using this tool to do a spot check (so you can check for yourself too!) SuperAntiSpyware
- We will offer a discount to you for removing the virus or backing up your data if you decide to have us do the removal–remember, not all viruses are removed by a quick scan, some are very deep and need more removal tools and knowledge than this scan tool.
Any other questions, feel free to ask! The main reason for this spot check is to make sure that everyone knows what is going on in their computer and have an opportunity to get their data backed up. To get started, fill out the form below and we will set up an appointment!
Internet Email Alerts and the Facebook Hacking
Wow this was an exciting week with fake email alerts folks! We have received tons of client emails asking about these and yes, they are fake as all get out!
Best Buy, US Bank, Target, Ameriprise (and more) got hit . Apparently it was just email accounts that were compromised, but welcome to the world of the Super Information Highway (circa 1997). How long has it been since you have heard that term? A very long time I am sure. I say Super Information Highway because Facebook hacking and these email hacking intrusions are becoming very prevalant in today’s world. And no, antivirus protection will not help you with this, it’s all done on the inside and sitting cozy in your inbox when you wake up.
Are we safe? Probably not. Will my email get hacked even though I have it on a Go Daddy secure server called “secureserver”??? At some point I guess. What can I do about it? Not much, it’s the internet. I think in a few years our whole internet experience will be changed completely. I do think that we will have something called “an internet account” that is run by some large company and every single thing we do is run out of it. Almost like a Zuckerberg idea of sorts, but very secure with physical requirements to log in…unlike Facebook right now. Speaking of Facebook, the calls are still coming in on a weekly basis about people’s facebook accounts getting hacked. Don’t fret, the techs at Call That Girl are sniffing and testing these “I photoshopped a picture of you” chat logs and private messages. So far, our programs are keeping out the intruders. Want to know what we have? Call us for more info 612-865-4475
Moving along…What should you do if you get an email from a well known company that you service with that looks like trouble?
- Delete the email–who cares (I did that with my US Bank email)
- Call your bank if you are worried, scared or nervous
- Never click on links in these types of emails
- Call us for a virus spot check if you did click on any links
While we are not surprised by what is going on, we are trying to watchdog it and alert our fans, friends and subscribers of this information. Always delete, ask questions later!
Lisa
The Service Pack is Back!
Woo hoo! It’s that time for the highly anticipated and eagerly awaited SP 1 update for Windows 7. The service pack is back!
Before we begin, let’s start off with some important things to do before you install service pack 1.
- Back up your entire computer. Very important. It’s not that the service pack will delete files, but if your service pack update goes bad, in a worse case scenario situation, you maybe have to reinstall the operating system (Call That Girl has done 3 updates now with no problems).
- If you need help setting up on online back up system, feel free to call us and we can help.
- We can also help you do a back up to your external hard drive
- Then go to your control panel and to “…..”
- It will say that you have one important download and go ahead and start it
This update should be an hour to an hour and a half to do. Just let it go and relax a bit.
DHL Delivery Problem email, virus attached
Hello again! It’s me playing the virus advocate for everyone. Remember years ago that fake Fedex and DHL email that was going around that had a virus attached (.exe) and everyone in corporations opened it and it spread like wildfire? Well, it’s making it’s nasty rounds again!
Here is an example (given to me by one of my fellow geek friends)
Here is a link to their website and to contact them.
http://www.dhl.com/en/contact_center.html
If you are googling this because you have opened it, feel free to call us (612-865-4475) and discuss removal of the virus or
We are getting a copy of the virus to test on one of our licensed AV product machines, so watch for an upcoming blog about our results on that!
We were not able to deliver the package you have sent on the 24th of March in time
because the addressee’s address is incorrect.
Please print out the invoice copy attached and collect the package at our office.
DHL Customer Services.