Tag: computer repair twin cities

Minneapolis Tech Support

| December 4, 2012 | 0 Comments

Minneapolis Tech Support & Computer Repair Services for Small Business

Want to find out why so many small businesses have chosen to work with us? We are just like you, we may be small, but we have never done such bigger things. Now is the time to take control of your IT, get things done how you want them, and within your budget.

Call That Girl is a perfect solution for the smaller companies who need fast and responsive technical support.  We utilize technology tools to communicate quickly between our teams to insure your requests are managed efficiently.

Because of our no contract, no monthly fee packages; our clients find us to be a great way to only pay for what they need. We allow our technicians (and encourage them!) to build relationships with our clients. Call That Girl and our employees believe in simple solutions, most IT companies will try to sell you a new server and full IT management contracts, but not us!

Schedule a FREE consultation or To Book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

We guarantee you will love having your own IT support company!

 

 

Pinterest crashes my Outlook. Does it crash yours, too?

| October 17, 2012 | 0 Comments

A few weeks ago, I received an email from Pinterest telling me that I had a friend on Facebook following me. Naturally I was excited to have a new follower, until I noticed that when I went to click on that email….my entire Outlook just froze up. Now I didn’t get the Outlook 2010 white screen of death, but my Outlook just froze completely. At first I was a bit shocked, but after a minute or so it unfroze and I was back to business.  I thought it was a one-time glitch, but apparently not. It started happening each and every time I received an email from Pinterest and it’s starting to irritate me. Here is an example of the email…

After doing some investigation, I figured out that it’s a back end plug in from Facebook causing this issue. I found this out when I finally opened Outlook and some random rogue plug in showed up. I’m very annoyed because it came and went so fast and I can’t find it in my Outlook settings anywhere to disable it.

I wanted to blog about this for those that are having the same issue. Please comment below if you are! I will contact you if you leave your email. This is an issue that has yet to be fixed and I want it resolved!

5 Questions a Computer Repair Shop Should Ask You

| October 12, 2012 | 0 Comments

This short list of questions is very important for your computer repair technician to ask you when you bring in your technology to the repair shop. Be prepared to answer questions like…

  1. Do you have your program installation disks? Programs like Microsoft Office and Photoshop cannot be backed up and are therefore at the risk of being lost in the case of an operating system reload and other repairs.
  2. Did you bring in any cords? Most of the time, your computer repair shop will not need you to bring in any cords besides your laptop’s power cord. If you do have to bring in cords, make sure that they are labeled so they do not get confused with the shop’s cords.
  3. Are you backing up your data regularly? If not, you may want to have the computer repair shop back it up for you just in case something were to happen during the repair and all of your data was lost. If you never back up your data, talk to the technician about the options you have; after all, backing up is the golden rule in the tech world!
  4. What problems are you experiencing? Try to provide a detailed description of the problems your computer is experiencing to the technician so they know specifically what they should be looking for.
  5. How old is your computer?After describing the problem, the technician may ask how old your computer is. In some cases, problems are due to old age and it would probably make more sense to just purchase a brand new computer.

Why you should be careful when buying Microsoft Office on the Internet

| September 24, 2012 | 0 Comments

I’ve had a few clients call in this year with problems with the Office products they purchased online. They either downloaded a pirated version and had to get their money back from their credit card, or they just had tons of issues with the installation causing many other problems.

When most of us need software, we go to our favorite search engine (mine is Google) and type in what we are looking for. Many of us want to save money, because software is expensive! But….if you end up buying a product that is from a site selling illegitimate copies, you will have a few more headaches to deal with as Microsoft will not activate products they do not sell licenses for. As well, 30 days after a purchase, you may have problems. Or, if you try to re-install, you will have problems.

Or you may not and get lucky. I recommend just paying full price; own it and use it as you wish.

Here is an example of a search in Google for “Microsoft Office.” These are the top 4 searches. The top 2 are actual paid ads from Microsoft. The 3rd one down…is a store selling products for WAY CHEAP. I would be leary of buying that product.

 

Having issues with your Microsoft Office products? Fill out the form below and we’ll help you out!

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10 signs that your computer may have a virus

| April 16, 2012 | 0 Comments

Boy oh boy is this getting more and more common. We used to take calls from our clients who told us that they had pop ups and weird notifications, or even a huge flashing graphic, “You’ve been infected”. Seems lately, the viruses are doing more damage underneath, and not showing the usual suspects. And no…your AV program may not be catching these buggers either.

Here are a few ways to figure out if you may have a virus.   

  • Your computer is acting up
  • Websites aren’t loading right
  • You try to Google something, and it takes you to a whole different page
  • You see a “web certificate” page on a website you’re trying to get to
  • Occasional blue screen of death
  • Internet goes in and out
  • Internet just completely goes out
  • Mouse and keyboard aren’t working as they should
  • There is a new icon in your system tray you’ve never seen before
  • You cannot log into your online banking

While most people just blow these off as glitches, you may have a virus and if let go long enough, could result in a computer crash, loss of data and spendy repairs. We recommend that you get a tune up where we do a virus spot check included in our 22 pt checklist.

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