I’m going to save someone time here, I did not figure this fix out myself but found it in another Microsoft post. https://support.microsoft.com/en-us/office/unable-to-add-a-gmail-account-to-classic-outlook-4d9530c5-3f40-4e6d-9b45-4477f160828f
Client called with issues connecting, and his apps were connected but most likely not working anymore. These instructions helped.
Step 1: Remove access for Microsoft Apps & Services in Gmail.
Step 2: Delete the Google IMAP credentials from Windows Credential Manager
After you have done the steps above you are now ready to Sign in via browser from Outlook. Open Outlook to the Outlook profile that was not syncing and select the Sign in via browser business bar in Outlook. Make sure during browser sign in to check the box for Microsoft apps & services noted at the top of this article.
If you removed the Gmail account from your Outlook profile, select File, Add account to add the Gmail account back again and do the browser sign in process again.
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