Client called me about an issue he was having, his iCloud was not syncing with Outlook 2010. His iCloud was showing “Wrong Password” instead of the “refresh button”
He did all the usual troubleshooting but this error was fixed by removing iTunes. A bad update caused a “Wrong Password” button to pop up. We removed iTunes, rebooted and iCloud was happily syncing again.
I did backup all of his data before doing any work on the iCloud. I highly recommend doing that just in case.
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