Tag: iPhone iCloud Outlook Expert

3 computer issues you can probably fix yourself

| November 10, 2014

glossy-3d-blue-phone-iconHey gang, Lisa here…Sometimes our clients call in with really simple problems (bad updates, programs don’t work and it just did yesterday) , to us technicians, usually the fix is easy as we know what caused the issues (based on our vast experience fixing things over and over again).  Some of these issues can be prevented by you, just doing a few simple things.  I’m letting you know the top 3 computer issues you can avoid if you fix today.

Windows Updates

Do them manually if your computer is not set to do them. Or check at least to be sure you are current. Sometimes clients call in and a Windows update is all it takes to fix their other software issue.

Backup your data and online file sharing (Dropbox)

Clients will call in, they overwrote a file. Bad bad, we know! But a backup system could have easily restored work from yesterday, make life simple, back up! You know what’s worse? Is they call in and their computer decided to have it’s last day, all of their data was on the computer and they had no back up at all in place. Data is probably recoverable, but this can take a shop days to get and be costly. If your hard drive is in a bad state, this can cost you even more time and money. If you’re in business, you know that any downtime is a loss of revenue, so having a good backup in place is a worthwhile investment.

What online programs do I recommend? Ours of course, we charge $69 to install and we have 2 programs to help you. If you’re not interested in ours, then for other “commercial” programs, Mozy is my 2nd favorite and Carbonite is not on the list at all. Want our help? Call 612-865-4475

Get a good antivirus program

avFree, never good. Even if you say “It’s worked well so far”…well, we just helped a client with AVAST paid and they were chock full of viruses. So yea, AVAST is not a   good program at all. What is a “good program”? Of course I says our in house support program (read more down below) and of all the paid programs on the internet, ESET is decent, VIPER is good and while this is just my opinion here (0ther techs reading this might argue or call me nuts), Microsoft’s Security Essentials and MalwareBytes together seems to have worked for us/my clients in the past.

Nowmoving ahead, we have our own in house program that way more robust than anything else, includes a cyrptolocker prevention kit (the FBI type virus that holds your computer ransom) and offers up a lot of support for Windows glitches, iTunes issues and pop up/junkware. I’m not here to pitch this, but if you want it, I won’t stop you from calling us 612-865-4475

iCloud isnt synchronizing with Outlook

| October 23, 2014

icloudHere you go folks, if you are having issues with your iCloud not synchronizing with Outlook, check out my video to learn how to turn it back on. It probably just got shut off. If this does not fix your problem, contact me today and I can help.

 

 

The best Outlook third-party synchronizing applications

| September 29, 2014

outlook expert 2

Today’s blog is my review of all the synchronizing 3rd party apps that work with Outlook. There are probably a lot more, but these are the common ones I have helped clients set up or they have been using and called in to get help.

Of course, I am biased a bit because I am a Microsoft Outlook Specialist, but I do cover 6 applications because I support all types of Outlook issues. If you don’t see your 3rd  party here and want help or want me to test it, just let me know. Now on with the show! I will start with numero uno because after reading about how awesome Microsoft Exchange is, you probably won’t want to try the others.

Number 1

Microsoft Exchange Trumps All! For those tired of 3rd party apps breaking, and just want a good long term solution

exchange online

 

 

 

 

  • Price: $4.95 per month per user (This is a Microsoft vendor price, not Office 365 pricing)
  • Support: Great call in technical help, 15 min response for email help
  • Cost to setup by Call That Girl: $300 for one person, $150 for additional users
  • Downfalls: None
  • Positives: Easy to set up on any computer, any device, and the server is fast
  • Companies that offer Exchange and have great support AppRiver $4.95 per month
  • To read more about AppRiver’s Exchange click here

 

Microsoft Exchange is by far the most robust and ideal 3rd party application Outlook can use to synchronize email, contacts, calendars, tasks and notes with all other computers, smart phones, tablets, iPads, and the Surface. Microsoft Exchange is the best for company branded.com email only (example Lisa@callthatgirl.biz, not callthatgirl@gmail.com), so if you are using Gmail, Hotmail, Yahoo or any other free email websites you cannot use Microsoft Exchange. This means you must have a .com with your company name to be able to use the Microsoft Exchange functionality. If you are using a free Gmail, Hotmail or Yahoo address and would like help with setting up your company branded email feel free to call me and I will assist.

More about Exchange

Microsoft Exchange is a server that can be managed in your office on a computer (not popular for small businesses anymore) or managed online (very popular!), and the server synchronizes your email contacts and calendars with all of your devices and it is  fairly instantaneous, and it’s  wonderful if you have multiple computers and devices. You no longer need to have a hardware server in your office to get this platform, there is online Exchange available at many companies today; some will do the Exchange  migration for you and some you will need to hire a technical consultant like myself to do the work for you. In Exchange, migration is basically taking your current email inbox, your current calendar and your contacts in migrating the information to the server; that is done through your Microsoft Outlook. It is easy to do but the setup of the computer and the migration of the contacts and calendars is a little sticky. Setting it up on your phone is sometimes difficult; that is why I recommend hiring myself or an IT consultant. For a Microsoft migration, I generally charge for 2 to 3 hours of time to complete computer and phone synchronizing.

Number 2

Outlook.com, a free mini exchange server

outlook dot com

 

 

 

  • Price: Free
  • Support: You get what you pay for; if you need help, you can hire me or call Microsoft
  • Cost to setup by Call That Girl: usually 1 hour @ $129
  • Rarely breaks after setup
  • Downfalls: Calendar doesn’t always work right if you accept a lot of appointments. Default Outlook calendar trumps and this is difficult for some users to work around.
  • Extra: Most people just want it for their calendar and contacts synching
  • Test it here

My second favorite 3rd party application to work with Outlook, your phone and devices is Outlook.com. Outlook.com has become my favorite because it is a mini version of the Microsoft Exchange  server, but it is free. You do not need to switch your email accounts like Gmail or Yahoo to be able use this, but you do need to set up an Outlook.com account. You do need to configure your Outlook and your phones to use Outlook.com as the default for contacts and calendar so the synchronizing function will work. While this may sound confusing as you are reading this; it is not difficult for me as I do these “migrations” often and get the work done quickly. It will generally take an hour.

Number 3

gSyncit, for those that are die hard Gmail lovers

gsynchit

 

 

  • Price: $19 one-time fee
  • Support: Decent; they do email you back fairly quickly
  • Cost to setup by Call That Girl: usually 30 to 45 mins @ $109
  • Breakability rating: Doesn’t break often, no complaints!
  • Downfalls: None really worth talking about, good little product! (but remember only 50 contacts sync unless you upgrade!)
  • Test and buy later link

Number three on my list is a tool for synching Google calendar(s) and contacts with Outlook and it’s is called gSynchit. Many of my clients that were previously synching Outlook with the free “Google calendar synchronizing tool” are now looking for a new easy application because as of August 1 that tool is no longer supported for people who do not pay for Google apps. So people are calling me and asking me for what I recommend, if they are not interested in Exchange.  This application is simple to install and ranks three on my list for a reason. Easy to install, very few problems and the price is nice, one time $19.99. If you opt for this application and need help, a general fix fee is $89.

 

Number 4

iCloud for the Apple lovers

icloud

 

 

 

 

  • Price: Free
  • Support: None I know of outside of going to the Genius bar and those folks do not know Outlook, so good luck!
  • Cost to setup by Call That Girl: usually 1 hour @ $129
  • Rarely breaks in synching, but can lose it’s add-on in Outlook, easy fix, 15 min
  • Check it out here

 

iCloud is not really an application that I tell folks about unless they are totally Apple people and Outlook users and do not want Exchange or Outlook.com.  While I am not a fan of iCloud I still help people set it up and support them. The reason why I’m not a big fan of it is because it can break easily and people are calling me quite a few times during the year to fix it and it does not play nice as a “default calendar” in Outlook. If you accept many invitations, it sometimes works, sometimes does not go to the iCloud calendar. I never can promise a great resolution.  iCloud breaks from many reasons, bad Windows updates, does work great for when it is working on an iPhone iPad and Outlook.

 

Number 5

For those that aren’t aware that iCloud is better than iTunes

  • Price: $39 one-time fee
  • Support: Decent; they do email you back fairly quickly
  • Cost to setup by Call That Girl: usually 1 hour @ $129
  • Can break if a Windows update or iTunes update breaks it from synching
  • If you don’t have iTunes, you can download here

itunes

 

 

 

 

Number five is a software application called iTunes which you may know it as a music of player on your computer on it also can synchronize your Outlook with your iPhone. Most of my clients set it up to synchronize with a USB cable, some can get their wifi to synch it, but either way, it’s a local only synch and does not synch while you are out and about. Most of my iTunes clients like it because it generally works and they work from home are not out and about as much. My last client who was using iTunes had to revert to an old version of iTunes as the new version does not allow synching anymore. Just a thought when you set this up, an update could crash your synching and maybe an entire calendar/contacts. Always back up your iPhone!

 

Number 6

Just another option, ranks lower due to complications with configuration and pricing is higher than competitors

 

CompanionLink software installation help

 

 

 

  • Price: $39 one-time fee
  • Support: Decent; they do email you back fairly quickly
  • Cost to setup by Call That Girl: usually 1 hour @ $129
  • Downfalls: it’s a bit more complicated than the competitors and breaks more often.
  • Test and download here

CompanionLink is a ranked last of  3rd party applications when back in the day, it was my favorite to setup and use. Then things got sticky and the application didn’t work and had too many glitches and then I found gSyncit and kind of forgot about CompanionLink. It works but is tough to set up sometimes and the cost is double of gSyncit. But if you are not a Google Calendar person, this works for Androids quite well if you download the deja app.

 

Outlook Consultant

| September 9, 2014

freqWhy do you need to hire a Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, setting up a public calendar in Outlook, fixing iCloud to synch with Outlook. No matter what the issues are, we can help.

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 7 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $139 for one hour
  • 4 hour ticket $499
  • 8 hour ticket $899

Contact us today for a free 15 min consultation, if we can’t fix it, we don’t book the appointment

612-865-4475

Schedule online

 

Microsoft Outlook Consultant

| August 14, 2014

freq

We are a Minnesota Based Microsoft Outlook E-Mail Help & Support company who support clients anywhere in the US and internationally.

Most of our clients are calling in for help because they have not received help from Microsoft or Apple and are in trouble or they are frustrated with Googling things themselves.

I can help and I’m fast! I have knowledge with all versions of Outlook, 3rd party apps, Mac/Outlook 2011, iCloud, iTunes, Gmail and Exchange/Office 365 and offer personalized email management. Need help with something not on this list? I offer a free 15 minute consultation to see if I’m the right expert for you and your issues.

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out the form at the bottom of this page. If you need more information, read below

Why hire a Microsoft Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Need help now? Fill out this form or call 612-865-4475

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 13 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $225 for one hour
  • 3 hour ticket $599

Contact us today for a free 15 min consultation

612-865-4475

Or email Lisa @ callthatgirl.biz

Outlook Email Support

| July 18, 2014

If you are looking for a Microsoft Outlook Email Support and Expert or a Microsoft Office 365 Consultant, we can help. All of our services include Outlook training. We also specialize in Office 365 migrations, training & setup and iPhone & iCloud.

 

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out this form. If you need more information, read below.

 

Office 365 SpecialistTips, Tricks, How-To & What’s that?! Check out our Outlook blogs below. Lisa has been blogging since 2008!

Outlook isn’t sending due to Comcast Port change

Solutions for Comcast users who want email synchronizing

How to remove Outlook 2013 local computer (1) calendar

Outlook repair of the day-Outlook synch tools

How to easily back-up your Hosted Exchange email in Outlook 2013

Gmail inbox missing in Outlook 2013

Out of control email!

Why peeking in the junk mail or spam folder is important

What are RSS feeds in your Outlook?

Living on the edge of your inbox

Auto-Fill: Friend or Foe?

A few tips on how to manage your LinkedIn through Outlook

Outlook suggested contacts: What are they used for?

IMAP vs POP email and why you need IMAP if you’re on a smart phone.

Do you need an email therapist?

Google Synch for calendar may not work anymore

Move to your own web domain

Training & Support

Outlook Support

Microsoft Outlook Training

Microsoft Outlook Tune-Up

Do you need Outlook relief from a support expert?

Microsoft Outlook email expert help

Microsoft Outlook 2010, 2013 Training

Microsoft Exchange Online

Microsoft Outlook Support

 

Products & Comparisons

Outlook VS Gmail-Which one should you choose?

Things that you should know about Outlook that Microsoft doesn’t tell you

3 Reasons why you should upgrade to Outlook 2013

Is it time for your business to have a company branded email?

WARNING: Read this before you install iCloud for Outlook Synch

If you are using Outlook Express-You may want to read this blog

Gsynchit wins over CompanionLink

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