Tag: Microsoft office 365 expert

Outlook cannot log on Verify you are connected to the network

| August 11, 2015 | 4 Comments

Outlook cannot log onI am a Microsoft Outlook Expert and Support Technician. I get calls often about this error: “Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service.”

Latest update Feb 5, 2017

This blog has been updated many times since I first fixed it. When folks got this error a year ago and found my blog, I had almost 1500 views a month. My fix back then was to downgrade to Outlook 2013 as most people had 2016 and it was pretty flaky back then. Now 2016 is a bit more stable (not 100%) so this error is not a common search, now I only get about 400 people a month searching. I’m glad about that!

At the end of February, Microsoft is discontinuing the download offering of Outlook 2013, so yeah….my current fix is going away unless you have a copy of Outlook 2013 and you can get that if you’re a subscriber of Office 365. If you bought Outlook 2016, contact Microsoft and they can and should downgrade you and change your license.

Other fixes to try

  1. Backing up all of your data if you can

  2. Try opening in safe mode

  3. Try a new profile

  4. If that fails, you might have to delete all of your profiles

  5. If these fail, try uninstalling and reinstalling your Office program

  6. If these fail, contact Microsoft and have them fix it.

  7. If this fails and you want me to try, you can schedule time on my calendar below.

 

 

 

 

 

 

Microsoft Consultants

| July 7, 2015 | 0 Comments

office365If you are looking for a Microsoft Consultant, Call That Girl Tech Support offers small businesses Microsoft Consulting Services at affordable rates. No contracts, just buy what you need. We are a very simple business with simple business offerings. We also only work remotely and have great small business support plans that start at $34 per 15 min ticket.

Why do small businesses want a no contract deal? Because you might not need monthly maintenance anymore, just help here or there. Moving to Microsoft products that are cloud based do not need a lot of maintenance.

What might you need help with?

  • Microsoft Outlook Experts
  • Microsoft Office 365 Consulting
  • Microsoft Exchange Migrations
  • Office 365 IT Administration Help
  • Office 365 Helpdesk (move, add, change)

Call us today for a 15 minute consult to see if we can help your business move to the next level. If not, we have many referral partners. Our testimonials from real clients prove we are worth a 15 min chat.

Keep in mind, while we may be a small company compared to other large firms, we offer fast email and appointment settings. You are treated as a person, not a number…Working with a small company has many BIG benefits.

Microsoft Consultants San Bernardino California

| July 2, 2015 | 0 Comments

office365If you are looking for a Microsoft Consultant in San Bernardino California, Call That Girl Tech Support offers small businesses Microsoft Consulting Services at affordable rates. No contracts, just buy what you need. We are a very simple business with simple business offerings. We also only work remotely and have great small business support plans that start at $34 per 15 min ticket.

Why do small businesses want a no contract deal? Because you might not need monthly maintenance anymore, just help here or there. Moving to Microsoft products that are cloud based do not need a lot of maintenance.

What might you need help with?

  • Microsoft Outlook Experts
  • Microsoft Office 365 Consulting
  • Microsoft Exchange Migrations
  • Office 365 IT Administration Help
  • Office 365 Helpdesk (move, add, change)

Call us today for a 15 minute consult to see if we can help your business move to the next level. If not, we have many referral partners. Our testimonials from real clients prove we are worth a 15 min chat.

Keep in mind, while we may be a small company compared to other large firms, we offer fast email and appointment settings. You are treated as a person, not a number…Working with a small company has many BIG benefits.

Microsoft Consultants Arlington Virginia

| July 2, 2015 | 0 Comments

office365If you are looking for a Microsoft Consultant in Arlington Virginia, Call That Girl Tech Support offers small businesses Microsoft Consulting Services at affordable rates. No contracts, just buy what you need. We are a very simple business with simple business offerings. We also only work remotely and have great small business support plans that start at $34 per 15 min ticket.

Why do small businesses want a no contract deal? Because you might not need monthly maintenance anymore, just help here or there. Moving to Microsoft products that are cloud based do not need a lot of maintenance.

What might you need help with?

  • Microsoft Outlook Experts
  • Microsoft Office 365 Consulting
  • Microsoft Exchange Migrations
  • Office 365 IT Administration Help
  • Office 365 Helpdesk (move, add, change)

Call us today for a 15 minute consult to see if we can help your business move to the next level. If not, we have many referral partners. Our testimonials from real clients prove we are worth a 15 min chat.

Keep in mind, while we may be a small company compared to other large firms, we offer fast email and appointment settings. You are treated as a person, not a number…Working with a small company has many BIG benefits.

Microsoft Consultants Boise Idaho

| July 2, 2015 | 0 Comments

office365If you are looking for a Microsoft Consultant in Boise, Call That Girl Tech Support offers small businesses Microsoft Consulting Services at affordable rates. No contracts, just buy what you need. We are a very simple business with simple business offerings. We also only work remotely and have great small business support plans that start at $34 per 15 min ticket.

Why do small businesses want a no contract deal? Because you might not need monthly maintenance anymore, just help here or there. Moving to Microsoft products that are cloud based do not need a lot of maintenance.

What might you need help with?

  • Microsoft Outlook Experts
  • Microsoft Office 365 Consulting
  • Microsoft Exchange Migrations
  • Office 365 IT Administration Help
  • Office 365 Helpdesk (move, add, change)

Call us today for a 15 minute consult to see if we can help your business move to the next level. If not, we have many referral partners. Our testimonials from real clients prove we are worth a 15 min chat.

Keep in mind, while we may be a small company compared to other large firms, we offer fast email and appointment settings. You are treated as a person, not a number…Working with a small company has many BIG benefits.

Microsoft Consultants Montgomery Alabama

| July 2, 2015 | 0 Comments

office365If you are looking for a Microsoft Consultant in Montgomery, Call That Girl Tech Support offers small businesses Microsoft Consulting Services at affordable rates. No contracts, just buy what you need. We are a very simple business with simple business offerings. We also only work remotely and have great small business support plans that start at $34 per 15 min ticket.

Why do small businesses want a no contract deal? Because you might not need monthly maintenance anymore, just help here or there. Moving to Microsoft products that are cloud based do not need a lot of maintenance.

What might you need help with?

  • Microsoft Outlook Experts
  • Microsoft Office 365 Consulting
  • Microsoft Exchange Migrations
  • Office 365 IT Administration Help
  • Office 365 Helpdesk (move, add, change)

Call us today for a 15 minute consult to see if we can help your business move to the next level. If not, we have many referral partners. Our testimonials from real clients prove we are worth a 15 min chat.

Keep in mind, while we may be a small company compared to other large firms, we offer fast email and appointment settings. You are treated as a person, not a number…Working with a small company has many BIG benefits.