Tag: Microsoft Outlook Training
What type of emailer are you?
Every day while I’m helping my Outlook clients, I learn quite a bit about people and how they manage their lives. Outlook is usually their “life manager” with email, calendar and contacts working in synchronization.
I know it manages my life and those that help me run the business. Since they have access to my calendar and some email folders, I try to keep it managed for others to help me run the company. Try is the keyword, it’s not easy to get my brain from my way to thinking to a way others understand, after all…my brain is not a computer.
Now during all these years of helping clients, I have figured out there are a few types of emailers. Part of the joys of what I do for a living is getting remoted into a computer and seeing how my clients work, this helps me repair their Outlook believe it or not.
The Four Types of Email Users
1.) The type that deletes everything out of the inbox, it’s clean as a whistle! You keep nothing, you don’t need it, why have it around? You usually don’t have many Outlook problems do you?
2.) You have 180 emails in your inbox and you think you have a lot and it’s wasting space. You have no folders, no rules and just feel that 180 is too many. You’re not sure what to keep or throw, so you just delicately go through those emails and keep only what you need.
3.) The type that keeps everything in your inbox, never sorts, has rules or moves anything. You may have 4000 unread emails and it doesn’t bother you a bit. You use the search feature and love it! You probably do have size issues on occasion or a major slow down in your Outlook. You’re smart enough to know to delete stuff, but are scared but do is cautiously.
4.) You’re over obsessed with managing every email, have 50 folders, massive amounts of rules, heck…you maxxed out the rule limit! You never delete, you keep everything somewhere and live and breathe out of your smartphones and iPads, you can’t wait one minute for a new email. Email is your money and your money is your life. Having 10,000 unread emails is nothing to you, it’s just a database right? Keep it all!
Then there are the types in the middle. Currently with the Smartphone phenomenon, I’ve had to learn how to do many new “therapy sessions” (aka..Outlook help) and am learning how those folks work.
If you are experiencing Outlook or email issues or need to get all of your computers and devices in synch, try our hosted exchange opportunities, feel free to give me a call. I can help. (Or email me!) Lisa@callthatgirl.biz
612-865-4475
Microsoft Office 365 Transition Assistance for Minneapolis St. Paul
Many of our clients are transitioning to Microsoft Office 365 to manage all of their email, calendars, contacts and enjoying the added benefits of SharePoint, (consider this your own online server for your teams and an external site for your clients!). There are many other benefits as well outside of the core most people use Office 365 for though such as security, collaboration and online communications through Lync and SkyDrive. To read more from Microsoft, click here
How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out this form. If you need more information, read below.
Is this a good solution for you?
If you are having issues as a one person team with synchronizing your computers & devices or have a team of people who can’t work together because your technology is getting in the way, it’s time to talk and get on the program. Most of our small business clients struggle with just having too many computers, iPhones, iPads, tablets and Androids that just don’t talk to each other. Make your life easier and invest in this program.
How much is it?
- The basic exchange online program (email, calendar, contacts and tasks synching) is just $4.95 per user, per month
- The more robust program that offers you SharePoint and Lync is $7.95 per user, per month
- Want all new Office 2013 software? That price is $14.95 per user, per month
Support
Outside of the awesome monthly pricing offered from our referring partner, Call That Girl offers day, night and weekend responsive help desk support, and our USA based vendor has 24×7 support. We are proud to say that when you have an issue, we can talk to a real person, right away. Not put in a support ticket and wait 4 days and suffer. Consider us your technical liaison and all of our work is done remotely, so we can service clients from outside of Minnesota.
How does it work?
We will start with a short interview to review your current situation. Then we will work with you to create a simple proposal with a quote to let you know what to expect in terms of pricing and transition. Call That Girl does not use migration tools, all of our work is done by hand to insure your data is secured. With no monthly fee’s or contracts, our small business clients are enjoying these fast transitions that includes training on how to manage your own IT. We are always here to help, but small businesses can now manage their own cloud based programs quite easily.
Call That Girl’s pricing for Microsoft Office 365 transitions for service
- $150 admin fee
- $150 per mailbox/user
To get started, email Lisa@callthatgirl.biz or call her directly at 612-865-4475 to get on her calendar for a consultation. We are also IT consultants to assist other IT departments with transitions.
Check out my 3 minute video here!
Ready to get more information? Contact us today! Sign up during the month of May and get the server admin work at no cost, that’s a $150 savings! Spring into your new business Outlook!
GoDaddy Hosted Exchange Email Assistance | GoDaddy Outlook Support
If you are having issues with setting up your new GoDaddy Hosted Exchange mailboxes in your Outlook or getting a transition completed, we can help. We work with Outlook (all versions) and GoDaddy on a daily basis. We love GoDaddy, but sometimes their instructions on how to do your own mailbox transition are not laid out that well. We can assist and do it on a low cost fair rate. Ask a pro, we know what we’re doing.
Hire us to help with…
- How to run the admin controls to get the transition done without a loss of email
- How to get the transition done in one day or just hours, (sometimes in just an hour)
- How to back up your current email/calendars and contacts so they upload to your hosted exchange flawlessly
- We can step in and help if you’re stuck doing some of the uploading or missing email
- We can do the transition from start to finish
- MX record updates
- Autodiscovery
- CNAME records
Pricing
- $129 for break/fix time
- $40 for a quick 5 minute fix
- $69 for 15 minutes
- $89 for 30 minutes
Or for a new transition
- $150 admin fee
- $150 per user/mailbox
Notes!
- If your transition is smooth and the time is calculated to be less than our fee’s, we offer a credit for future tech support
- We do not require contracts for this service
- Just call in and schedule an appointment
- $50 fee for same day emergency assistance
Call Senior Consultant Lisa today to schedule an appointment or get on demand support. 612-865-4475
Or email Lisa@callthatgirl.biz
Do you need Outlook relief from a support expert?
The Outlook Expert
Microsoft Outlook is the number one used software program for businesses for a reason. It’s great, works well and usually does what you need it to do – manage your email, create rules and help manage your day to day. Not every computer repair technician knows Outlook well enough to service your calls quickly, though. This is where I step in. Since the 1990’s, I have been supporting email programs. I started off with a program called “Mulberry” and it worked great, but only managed email. Then in 2000, when I graduated college I got my first job in the corporate world supporting Lotus Notes for American Express. Lotus worked ok, but was clunky at that time. Two months later I secured a new position with Honeywell and they were a Microsoft shop and this is where my love for Outlook began.
For 13 years I have engaged in all the Outlook versions and in the past two years moved into supporting all types of email, not just Outlook, but Mac Mail, Entourage, Outlook 2011, Thunderbird, Windows live mail, you name it…I can support it. Outlook is my love, though. I know it very well and am fast at repairing and training my clients to use it most efficiently.
The Outlook Relief
Is your Microsoft Outlook giving you just too many headaches? Let’s schedule a tune-up for you and your Outlook program to learn how to use it better, repair your minor glitches and get you back on track…and back it up! Most people have no idea that they need to back it up.
Schedule an appointment today for a one hour session with Lisa for $99 (Save $30)
During this appointment we will cover the following:
- How you are doing your email (Pop or IMAP), insure it’s the best choice for you
- Repair Outlook if necessary
- Should you upgrade to the latest Outlook 2013
- Check Add-ons and remove those not needed
- Local Folder Check (PST files) for size and organization
- Fix odd glitches you may be experiencing with address books, multiple calendars
- Help you organize your files correctly
- Show you how to create rules for non-work essential emails
- Verify backup
Extra Services
- Synchronize calendar and contacts with the cloud
- Smartphones
- Hosted Exchange Transition
- Google Gmail Transition
- iCloud
- 3rd party synchronization products
- Upgrades for Outlook 2013
To book an appointment, please click here or call 612-865-4475
What are RSS Feeds In Your Outlook?
When you set up Outlook for the first time, welcome to RSS feeds friends! You get them set up in the installation process. You sometimes have a chance to not turn them on, but most people just blaze right by that option, so most people have RSS feeds in their Outlook. Let’s start with what RSS feeds are…and what they can do for you and how to turn them off.
RSS means “Rich Site Summary” or the average person calls it “Really Simple Syndication” or just RSS.
RSS feeds are a way to get updates from your favorite websites in your Outlook. It could be news alerts from MSN or a blog post from your favorite blogger (like me!). If you look down the folder list in your Outlook, you may see RSS with tons of blue numbers. This is common, I see it everyday here with my clients. See the example to the right for where my RSS feeds lives. For the purpose of this blog, instead of removing RSS (which you can do and we will cover in a bit) I saved up a bunch to show you. See that MSNBC News one? 8794 feeds that I didn’t really sign up for, Outlook signs you up by default when you agree to RSS feeds in the setup process. This will be removed now!
How to remove RSS feeds
In your Outlook, you need to find your email settings. See pic below. You can click on the “remove” button on each and get rid of them.
Now how do you add an RSS feed from your favorite blog? Go to the top of my website and you will see the RSS feed button. My site says “Posts” but on some websites you may see “Feeds or RSS” with the commonly known logo. If you are new, you can click on the “subscribe” button and then those feeds will be in your Outlook or whatever other program you use.
Why does software support cost so much?
I will start with the main reason – knowledge. Not every computer repair or support company has the knowledge to support what you need help with. These software support companies put in the time and energy to learn the products on their own so they can support you. But there are few people that know it, so the rates are higher. Compare this to knick knacks you buy at Target. Their section for fun house decor is full of cheap, under $50 trinkets for your home. But if you want something really unique, you go to an antique store where people hand-picked cool stuff. You pay $500 for that one piece that wows people and gives your home a little something extra. Specialty software companies are like antique stores, we know what we are doing and can get things done faster. We know people, the software and how to scoot past first level support (when we call into companies if need be). We also know the quick bugs that the software can create and how to fix them fast. We work in these applications all day, fixing, repairing and supporting is what we know well.
Basic tech support should be relatively affordable; the rates at CTG are competitive in our market and offer quick fixes. But if you are using specialty software such as ACT, CRM systems, Google Apps, Microsoft Office 365 or need server work done, expect higher expenses with your tech support.
Does this make sense? I hope so. I’ve had some clients ask why my Outlook pricing is now a bit more expensive. I have spent 13 years working with Outlook on many different levels; I am fast and fix many problems in 15 minutes or less. If you asked the technician down the street in a local repair shop to fix it, even though their rate may be very low…they could spend hours trying to figure out the problem and not fix it. The may even need to do other things to your Outlook that would make your head spin, like reinstalling, starting from scratch or worse. Their expertise is probably not in Outlook and that costs you more time and money. Hire a knowledgeable software technician and get back to work faster – it will cost less in your time and money.
Call That Girl offers Outlook (all versions), Hosted Exchange Transition Assistance (old POP/IMAP email to exchange, where everything synchs) and is now in training for Microsoft Office 365. If your company is interested in working with us on a beta testing level, we are very interested in talking to you about your company and moving to the robust work of online cloud application support for your IT needs. Call today for a consultation if you’re in need of any of the above. I look forward to helping! 612-865-4475
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