Tag: Office 365 Consultants

Microsoft Outlook Specialist

| July 15, 2014

“My Outlook won’t open!” We hear that a lot here at Call That Girl. If you ever have that problem or have corrupted PST files, need help setting up Outlook, set up new email, transition your email from Outlook web access to Microsoft Outlook 2003, Outlook 2007, Outlook 2010, or Outlook 2013…. or have trouble sending and receiving in Outlook -Call That Girl!

We have over 16 years experience troubleshooting just about every problem with Outlook.

Office 365 Consultants

| July 14, 2014

People have heard of the benefits of Microsoft Office 365 and how it can keep your business running better than ever before, but how does it work? Where do you start?

Right here! Call That Girl today for a consultation so we can fill you in!

Microsoft Outlook Email Support

| July 14, 2014

“My Outlook won’t open!” We hear that a lot here at Call That Girl. If you ever have that problem or have corrupted PST files, need help setting up Outlook, set up new email, transition your email from Outlook web access to Microsoft Outlook 2003, Outlook 2007, Outlook 2010, or Outlook 2013…. or have trouble sending and receiving in Outlook -Call That Girl!

We have over 16 years experience troubleshooting just about every problem with Outlook.

Microsoft Office 365 Consulting Services

| July 8, 2014

Call That Girl offers Microsoft Office 365 consulting and training for small businesses and the solopreneurs. We specialize in Outlook email support, Outlook troubleshooting and technical support, (they call us experts!), Exchange migrations, Personal and Group Microsoft Exchange training, Microsoft Outlook training and general email support (pop/IMAP, Gmail, AOL, Comcast, EarthLink, Charter, CenturyLink). We often help with iCloud, iTunes, 3rd party apps and Mac support.

 

Questions

  • Are you searching for someone to assist you with Office 365? We can help.
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?
  • Do you have a lot of Outlook issues since your migration over and need help?
  • Does your team or yourself need training?
  • Are things just not making sense?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We offer help in 15 minute increments or by the hour, support tickets
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

Office 365 Support

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Migrating email/calendar and contacts to new exchange server
  • Configuring Exchange, SharePoint, Lync and OneNote
  • Personal or Group Training

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What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

FYI, we do not support businesses with more than 20 employees for

To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

Gmail Inbox Missing in Outlook 2013

| June 30, 2014

outlook2013Two times this week, had the exact same call come in. Gmail inboxes are missing in Outlook 2013. Guess what? Other things are going to not work either that you might not notice right away. Here is what’s going on.

Gmail offers you 2 ways to setup your email in Outlook. IMAP (nice because it synchronizes) and Pop, (download only, no synchronizing).

What is IMAP? It synchronizes your email and folders from Outlook to your email on the web, that should match up with your phone, other devices. It’s a nice feature, but not always play well with Outlook 2013, and usually just Gmail users have issues due to the limitations of Gmail and the new features in Outlook 2013.

When you setup your Gmail, your inbox may be missing and many other folders, here is why…

Outlook 2013 has added some features for IMAP and it allows you to download the folders you want to see. I’m not sure why they would add this feature as it’s not really a feature, more of a disappointment… because HELLO, the inbox is critical! So you have to go and add it yourself.

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Here is how you fix it

Click on any folder viewable in Outlook 2013 from your Gmail account. Click on the top bar of Outlook and go to “Folder” and click on “IMAP Folders”

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Then in the box below, click on “query”, then a list of your Gmail folders will pop up, select “Inbox” and then “subscribe” to the right. Apply and ok, close. Now refresh your Gmail folders and inbox should be listed.

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Other problems you may experience

Outlook 2013 also creates an .OST file, and that makes it difficult to configure your calendar and contacts with 3rd party apps, (that you need to get your phones and ipads to synch) because it creates a “Local computer” calendar and then…you will need a local .PST file for the contacts. Getting confused? That’s why people call me..as well,

Other issues you might experience

  • 3rd party apps are not working nicely
  • gmail1Gmail IMAP only synchronizes email, no calendar, no contacts (for free accounts, business apps yes, if you have Outlook synch app installed and enabled in your account)
  • Gmail contacts are more current, need the imported into Outlook 2013
  • Calendars are not matching up
  • Sent items are missing
  • Your Outlook may start to slow down if you have over 20,000 emails to synchronize. You will have to move some old email to a local .PST file.

 

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Gsyncit wins over CompanionLink for Outlook, iCloud, Google and iPhone Synching

| February 5, 2014 | 0 Comments

Microsoft Outlook Specialist

Yep, I called it. Gysyncit wins victorious over CompanionLink for installation, configuration and setup and of course…correctly synching iCloud to Google Calendar with Outlook and iPhone in just 20 minutes flat.

The 3 (4)  titans can play together nicely, finally.

If you are having issues syncing your Gmail calendar to your iPhone to your Outlook, give me a call and I’ll help you with this issue. I cannot guarantee a 20 minute set up, but it should be under an hour either way.

 

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