Call comes in, client says they downloaded Adobe and now they have junk all over their computer, their search engine is messed up and they have pornographic ads on their google page. Yep, it’s happening! Just downloading an easy program like Adobe can do this to your computer, but come on….Adobe Reader is in Google right? Of course it is, but not at the top of your Google search. It’s about 4 down. See my picture below?
It shows you a basic search in Google for Adobe Reader I just did. The real one is the 4th one down, under the “Ads” that is sometimes hard to notice. I know this because the website is actually an Adobe website, not Adobereader.com or something of the like. Very tough to tell these days folks!
But hey Lisa, Adobe is downloaded and works, so what happened?
You did get Adobe, but it was bundled in a “download manager” filled with other junk! Search engine fun and other programs that are annoying. Sometimes you can download up to 20 programs! I have spent over an hour before removing this junk.
So please be mindful when Googling and if you are not sure, don’t do anything and call us to install the programs properly, which will end up being cheaper than a virus removal.
Lisa
612-865-4475
We’re always trying to find ways to maximize our profits and minimize our expenses. But, can excessively minimizing your expenses negatively affect your business? The answer is YES. Here at Call That Girl, we many times see clients using free email services for their business needs. Now is the time to move off of the free services and move to your business branded email. The transition is easier than you think, we will help you and can set up your new email so everything matchs on your computer, iPhone, iPad, Tablet, Surface, etc. No more band-aiding your deletes and calendar appts.
If you’re using a free email service, such as Yahoo, Gmail, Comcast.net or EarthLink email for your business, it’s time to reconsider. Here are four reasons why you will benefit from using a company branded email instead:
1.) Credibility
2.) Memorable
3.) Organization
4.) Brand Promotion
Bottom line: your business will thrive when you decide to transition to a company branded email! Let our specialists assist you and your team today!
The 3 (4) titans can play together nicely, finally.
If you are having issues syncing your Gmail calendar to your iPhone to your Outlook, give me a call and I’ll help you with this issue. I cannot guarantee a 20 minute set up, but it should be under an hour either way.
Today was interesting. I had a client book some time with me today to work on a Outlook, Gmail calendar and contacts sync issue.
Since he is using free Gmail, you are held hostage to not being able to sync calendars anymore and forget about contacts unless you use a 3rd party tool. And while there are many out there, I tend to lean towards CompanionLink or Gsyncit. Both work, but I’m finding Gysyncit is working better. Less snags in the setup and first round of syncing.
So the client and I set up CompanionLink, he is on a slow internet connection and we find the syncing very slow and required us to close his Outlook and reboot a couple of times to see the actual Outlook calendar on his Samsung phone. We used the Google option for syncing. I also had to configure the settings a few times and I will guess that an average user of CompanionLink would not know about this, the snooping around I do very fast and furiously. When a client is paying per hour, you wan this to just work!
End of the job, we found appointments syncing. Client happy. Until later, no joy. Now we will try Gsyncit tomorrow. I tell ya, free Gmail is not always free folks. I hate telling clients this, but for me it’s not the best if you love and heart Microsoft Outlook like I do!
If you are using Outlook Express to manage your email for personal or business, I am writing this blog to give you a heads up on some changes coming up.
After April 2014, your old computer running Outlook Express will no longer be supported from Microsoft and it will not be safe to have on the internet. You will be recommended to upgrade your computer by me, others and Microsoft. That also means your email is no longer secure and you will have to move your email from Outlook Express to a new email program. (Windows Live Mail, Outlook 2013 or Outlook.com is recommended).
Moving email from Outlook Express can take some time and be complicated, or it can be easy and not very difficult. I have upgraded many people from Outlook Express to Windows Live Mail (Replacement for Outlook Express on Vista and Windows 7 & 8) successfully for many years now.
It’s up to you on this one folks, if you want my help, with just a few questions I can let you know if this will be a project or a quick upgrade. Many clients have 13 years of emails in their Outlook Express and due to size issues, transitioning email and configuring can take hours to accomplish this task. We also need to figure out if you want access to these emails when you are on different computers/devices and while traveling.
I will offer free consultations on this project, please email me at info@callthatgirl.biz or call 612-865-4475 to schedule an appointment on my calendar.
Awhile back, I had a client who did an update on her iPhone and during that update, her calendar went missing. She was on hosted exchange and due to some “terms and conditions”, a mailbox restore was not going to happen for the client. (By the way, not all companies refuse to do mailbox restores, just this specific one company that will remain nameless for now). Even if you have a company that will restore mailboxes, it’s sometimes time critical to get back your information that you have already stored locally.
So if you have any version of Outlook, not just Outlook 2013 or Outlook 2010, the same instructions will work to some degree. There are screen shots below. The backup file will be stored in your default Outlook folders in your computer, but these should be backed up to an external backup or online.
If you need online backup, please call me to schedule an appointment. We charge $79 for setup and your products costs are $65 for one computer up to $109 for 3 computers.
The larger your hosted exchange is, the longer a backup will take. I recommend doing this on Fridays before you leave the office or before you go to bed. You will not be able to use Outlook during this time.
Click “Finish” and Outlook will now export a full copy of your hosted exchange to your computer.
