Tag: Outlook Expert

Microsoft Outlook Email Support

| April 8, 2015

If you are here looking for a Microsoft Outlook Email Support Technician, you came to the right place. Lisa the owner of Call That Girl is an Outlook Expert and Technician.  She has over 15 year years of experience supporting all versions of Outlook, all 3rd party apps and exchange. No problem too big for her!

Fast and responsive support, same day appointments available.

To read more about her Outlook skills, click here https://callthatgirl.biz/outlook-support

Ready for a no cost consultation? Use the scheduler below to talk to Lisa directly and get the support you need fast!

 

 

How to clear all IMAP Folders in Outlook with Filters Applied

| March 7, 2015

How to clear all Folders in Outlook with Filters Applied

As an Outlook Expert and Microsoft Office 365 consultant, I get asked to fix a lot of odd issues. Like the one this blog is based on. IMAP and Outlook 2013 brings mail into filters and hides them, making them not export correctly. A filter is applied, sure it’s not a big deal to clear some filters, but what if it’s hundreds of folders with filters? UGH, nightmare!

Before you read further, please take note of one important thing. If you use Gmail in Outlook and are on IMAP, it’s possible that your contacts and calendar entries in Outlook are in a “cached” OST file in your computer. Most backup programs do not back up this file by default, you must select the directory it’s being stored.  An OST file cannot be imported into Outlook. OST files need to be converted to PST files in order to be opened in Outlook again. I have found many clients with years of data in these very unsafe OST files. If you want my help moving your entries to a safe PST file, we can schedule an appointment.

I hope this is the post you’ve been searching for folks!  This is the holy grail of the dreaded “Filter Applied” issue when downloading email from IMAP/Gmail into Outlook 2013.  After you setup your new IMAP, you might find that your email folders have “Filter Applied” at the bottom left, when it should be showing the number of emails in that folder. Right? And if you have many many folders in that IMAP mailbox, this is a tedious task to remove the filter one by one. Many resources on the internet show you how to do with the “change the view” but still you can only do it one by one.

Please read my update below under the instructions, very important information about the “New Outlook”coming 

 

 

 

 


 

 

  1. Click on the inbox at the top of the mailbox.
  2. Then down below in the lower left corner of Outlook, double click “Filter applied”
  3. A box will pop up and click on the bottom right area, “Clear all”
  4. Now that inbox filter will be cleared, you should now see all the email and the total of number of emails instead of “Filter Applied” in that one folder.
  5. Next go to the top of Outlook and click on “View”
  6. Now scroll over to “Change view” and at the bottom you will see “Apply current view to other mail folders”
  7. Now an “Apply View” box will pop up, keep the mailbox checked and at the bottom click “Apply view to sub-folders”
  8. You might need to check the box for “Inbox” first, depends…
  9. Now you should see every folder lifted of the danged “Filter Applied” issue

Update: Aug 23, 2024

This post is almost 10 years old and my #1 searched post on my website. I know this query has helped 1000’s of people in the past 10 years and I thank you all for the comments and video comments.

I’d like to remind everyone that after the New Outlook is launched 1-5 years from now, this post will no longer be needed. We will all be in the cloud based New Outlook and filters will never be applied. Most of you have this issue because you are using IMAP and it’s just a thing IMAP does.

If you are using Outlook and the calendar and contacts features, keep in mind you will need to migrate your email to another server to be able to use the New Outlook. A cloud server that will also host the contacts and calendar. If you have (This Computer Only) listed in your main calendar and contacts, then you will definitely need to migrate that data to a cloud server such as Microsoft Exchange or Google Workspace. Not many cloud servers will do email, contacts and calendar and sync with your iPhone and Android.

If you need my help with this project, please email me lisa@callthatgirl.biz and I can explain how the migration process works and offer a soft quote. It’s a one-time fee to migrate and then after that, you just pay the monthly fee Microsoft or Google charges. You can call me as well 612-865-4475. I have done 1000’s of migrations for business and home users since 2009. You can also fill out the form below to get in contact or schedule a 10 minute consult.

I can also help with the following:

  • Email delivery (DNS/SPF/DMARC/DKIM)
  • Outlook contacts clean up
  • New Domain setup with Microsoft 365
  • Training
  • Or look at my banner for the full list

Want even more information?

Thank you for reading, I look forward to helping!

Lisa

 

 




Microsoft Exchange Consultant

| February 18, 2015

If you are here seeking to hire a Microsoft Exchange Consultant, you came to the right place. Lisa the owner of Call That Girl is an Outlook Expert and Microsoft Exchange Migration Consultant.

Her specialties including assisting clients up to 12 team members, migrating the server records, backing up the current Outlook profile, setting up the new server in the current Outlook profile (So your settings all stay the same), fine tune your Outlook to be as exactly as it was, then closes with phone setup and a bit of Exchange training. You need to know your new product right?

Lisa has years of experience with migrating small companies. She does all of the work by hand and does not use migration tools. You and your company will have as seamless of a migration as you can get, there are always technical issues that can arise, but Lisa is also a technician and has a team of helpdesk techs if issues arise.

You are in good hands!

What if your team is larger than 12 people? Lisa has a referral for you, contact her at lisa@callthatgirl.biz

How it works

  • We back up the email, calendar and contacts the day before the migration
  • Next day, we do the server records changes
  • Lisa gets right to work, remoting in and setting up the new accounts and getting your Outlook like it used to be.
  • Lisa will help with phone setup (Instructions are also sent prior to migration for those that will not be available)
  • Lisa offers Exchange training

Pricing

  • $350 per mailbox
  • $250 per additional mailbox
  • To be priced during consulting based on number of team members
  • $499 4 hour support ticket (optional)

Want more information about your migration? Check out my FAQ here!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. We do not write proposals, we offer the same service to every client and our prices are listed here. Call 612-865-4475 or fill out this form.

 

 

Organizing your Outlook Email Folders

| February 17, 2015

Outlook-150x150Hi again folks, Lisa your Outlook Expert talking to you today about organizing your email. Many of us, including me…get 1000’s of emails per week and figuring out a system to keep them managed is a chore on it’s own! But the thing I have found as an email specialist is this…everyone likes doing things their own way, or until I show them a better more managed way.

Here is how it goes. A client calls in because they have issues with their current inbox. Many are exceeding their email server limit, or their Outlook is just slow. I do a review of their email size, their server and their PST folders. While it seems easy enough to do on your own, many clients hire me to do the general clean up and get it done fast and efficiently. And that is what I do. I dive into your emails/folders and create folders per year, then create deleted/sent folders and sub folders as well. I move email off the server to these folders and when I am done, you will see a perfect alignment of your emails folders by year. It actually looks pretty nice and easy to find when you search!

Today a long term client called in for her “yearly email move” and what we do is move all of her emails from the inbox to a new 2014 folder so her inbox is clean and ready for this year. This is a smart way to get your emails organized and keep your inbox tidy.

If you would like some help, feel free to call me at 612-865-4475 or fill out this form. Thanks and I look forward to helping!

 

Microsoft Exchange Expert

| February 17, 2015

If you are here seeking to hire a Microsoft Exchange or Office 365 Expert, you came to the right place. Lisa the owner of Call That Girl is an Outlook Expert and Exchange Migration Specialist. Her specialties include assisting clients purchase the right products for their team, back up their current Outlook profiles, migrate the server records, set up the new server mailbox in the current Outlook profile (So your settings all stay the same), fine tune your Outlook to be as exactly as it was, then assist with the phone setup and a bit of Exchange training.

Lisa has years of experience with migrating small companies. She does all of the work by hand and does not use migration tools. You and your company will have as seamless of a migration as you can get, there are always technical issues that can arise, but Lisa is also a technician and has a team of helpdesk techs if issues arise.

You are in good hands!

What if your team is larger than 12 people? Lisa has a referral for you, contact her at lisa@callthatgirl.biz

How it works

  • We back up the email, calendar and contacts the day before the migration
  • Next day, we do the server records changes
  • Lisa gets right to work, remoting in and setting up the new accounts and getting your Outlook like it used to be.
  • Lisa will help with phone setup (Instructions are also sent prior to migration for those that will not be available)
  • Lisa offers Exchange training

Pricing

  • $350 first mailbox/$250 add’l
  • To be priced during consulting based on number of team members
  • $499 4 hour support ticket (optional)

Want more information about your migration? Check out my FAQ here!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. We do not write proposals, we offer the same service to every client and our prices are listed here.

 

 

Outlook 2010 is slow and won’t search

| February 17, 2015

outlook expert 2Ms. Outlook Expert here (Lisa aka Call That Girl) telling you all about my support call I got in today. Client is very technical with Outlook, but not all techy clients know why their Outlook can slow down and many think they have too much email. Which can be the case, but usually I have to remote in and go check many things that can cause Outlook 2010 to slow down. Sometimes to a turtle pace!

So today we will talk about Outlook 2010 and why it can slow down.

Here is the list of usual suspects…

  • PST’s have too much email in them (so, yes…you need to move off some email)
  • Too many PST folders open (No, you don’t need 12 years of archive folders all open at the same time….probably?)
  • You are searching all of the folders, (when you might only need to search maybe 1 or 2)
  • Your indexing is broken (the search feature)
  • Outlook 2010 is getting too old to handle what you are giving it! (true, you email hoarder you 🙂 )
  • You need to upgrade to Outlook 2013

Of course, there can be a list just as long of things causing Outlook 2010 to be slow, add-ins, 3rd party apps, who knows. I know though when I get in a computer I know what to look for right away. This is why hiring an Outlook Support tech to help is the best idea.

To get my fast and responsive help, call 612-865-4475 or schedule an appt with my form below, I look forward to helping!