Tag: Outlook Training

What type of emailer are you?

| July 9, 2013 | 0 Comments

Every day while I’m helping my Outlook clients, I learn quite a bit about people and how they manage their lives. Outlook is usually their “life manager” with email, calendar and contacts working in synchronization.

I know it manages my life and those that help me run the business. Since they have access to my calendar and some email folders, I try to keep it managed for others to help me run the company. Try is the keyword, it’s not easy to get my brain from my way to thinking to a way others understand, after all…my brain is not a computer.

Now during all these years of helping clients, I have figured out there are a few types of emailers. Part of the joys of what I do for a living is getting remoted into a computer and seeing how my clients work, this helps me repair their Outlook believe it or not.

The Four Types of Email Users

1.) The type that deletes everything out of the inbox, it’s clean as a whistle! You keep nothing, you don’t need it, why have it around? You usually don’t have many Outlook problems do you?

2.) You have 180 emails in your inbox and you think you have a lot and it’s wasting space. You have no folders, no rules and just feel that 180 is too many. You’re not sure what to keep or throw, so you just delicately go through those emails and keep only what you need.

3.) The type that keeps everything in your inbox, never sorts, has rules or moves anything. You may have 4000 unread emails and it doesn’t bother you a bit. You use the search feature and love it! You probably do have size issues on occasion or a major slow down in your Outlook. You’re smart enough to know to delete stuff, but are scared but do is cautiously.

4.) You’re over obsessed with managing every email, have 50 folders, massive amounts of rules, heck…you maxxed out the rule limit! You never delete, you keep everything somewhere and live and breathe out of your smartphones and iPads, you can’t wait one minute for a new email. Email is your money and your money is your life.  Having 10,000 unread emails is nothing to you, it’s just a database right? Keep it all!

Then there are the types in the middle. Currently with the Smartphone phenomenon, I’ve had to learn how to do many new “therapy sessions” (aka..Outlook help) and am learning how those folks work.

If you are experiencing Outlook or email issues or need to get all of your computers and devices in synch, try our hosted exchange opportunities, feel free to give me a call. I can help. (Or email me!) Lisa@callthatgirl.biz

612-865-4475

Microsoft Office 365 Transition Assistance for Minneapolis St. Paul

| July 8, 2013 | 0 Comments

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Many of our clients are transitioning to Microsoft Office 365 to manage all of their email, calendars, contacts and enjoying the added benefits of SharePoint, (consider this your own online server for your teams and an external site for your clients!). There are many other benefits as well outside of the core most people use Office 365 for though such as security, collaboration and online communications through Lync and SkyDrive. To read more from Microsoft, click here

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out this form. If you need more information, read below.

 

Is this a good solution for you?

If you are having issues as a one person team with synchronizing your computers & devices or have a team of people who can’t work together because your technology is getting in the way, it’s time to talk and get on the program. Most of our small business clients struggle with just having too many computers, iPhones, iPads, tablets and Androids that just don’t talk to each other. Make your life easier and invest in this program.

How much is it? 

  • The basic exchange online program (email, calendar, contacts and tasks synching) is just $4.95 per user, per month
  • The more robust program that offers you SharePoint and Lync is $7.95 per user, per month
  • Want all new Office 2013 software? That price is $14.95 per user, per month

Support

Outside of the awesome monthly pricing offered from our referring partner, Call That Girl offers day, night and weekend responsive help desk support, and our USA based vendor has 24×7 support.  We are proud to say that when you have an issue, we can talk to a real person, right away. Not put in a support ticket and wait 4 days and suffer. Consider us your technical liaison and all of our work is done remotely, so we can service clients from outside of Minnesota.

How does it work?

We will start with a short interview to review your current situation. Then we will work with you to create a simple proposal with a quote to let you know what to expect in terms of pricing and transition. Call That Girl does not use migration tools, all of our work is done by hand to insure your data is secured. With no monthly fee’s or contracts, our small business clients are enjoying these fast transitions that includes training on how to manage your own IT. We are always here to help, but small businesses can now manage their own cloud based programs quite easily.

Call That Girl’s pricing for Microsoft Office 365 transitions for service 

  • $150 admin fee
  • $150 per mailbox/user

To get started, email Lisa@callthatgirl.biz or call her directly at 612-865-4475 to get on her calendar for a consultation. We are also IT consultants to assist other IT departments with transitions.

Check out my 3 minute video here!

Ready to get more information? Contact us today! Sign up during the month of May and get the server admin work at no cost, that’s a $150 savings! Spring into your new business Outlook!

 

 

GoDaddy Hosted Exchange Email Assistance | GoDaddy Outlook Support

| July 7, 2013 | 0 Comments

If you are having issues with setting up your new GoDaddy Hosted Exchange mailboxes in your Outlook or getting a transition completed, we can help. We work with Outlook (all versions) and GoDaddy on a daily basis. We love GoDaddy, but sometimes their instructions on how to do your own mailbox transition are not laid out that well. We can assist and do it on a low cost fair rate. Ask a pro, we know what we’re doing.

Hire us to help with…

  • How to run the admin controls to get the transition done without a loss of email
  • How to get the transition done in one day or just hours, (sometimes in just an hour)
  • How to back up your current email/calendars and contacts so they upload to your hosted exchange flawlessly
  • We can step in and help if you’re stuck doing some of the uploading or missing email
  • We can do the transition from start to finish
  • MX record updates
  • Autodiscovery
  • CNAME records

Pricing

  • $129 for break/fix time
  • $40 for a quick 5 minute fix
  • $69 for 15 minutes
  • $89 for 30 minutes

Or for a new transition

  • $150 admin fee
  • $150 per user/mailbox

Notes!

  • If your transition is smooth and the time is calculated to be less than our fee’s, we offer a credit for future tech support
  • We do not require contracts for this service
  • Just call in and schedule an appointment
  • $50 fee for same day emergency assistance

Call Senior Consultant Lisa today to schedule an appointment or get on demand support. 612-865-4475

Or email Lisa@callthatgirl.biz

Do you need Outlook relief from a support expert?

| May 13, 2013 | 0 Comments

The Outlook Expert

Microsoft Outlook is the number one used software program for businesses for a reason. It’s great, works well and usually does what you need it to do – manage your email, create rules and help manage your day to day. Not every computer repair technician knows Outlook well enough to service your calls quickly, though. This is where I step in. Since the 1990’s, I have been supporting email programs. I started off with a program called “Mulberry” and it worked great, but only managed email. Then in 2000, when I graduated college I got my first job in the corporate world supporting Lotus Notes for American Express. Lotus worked ok, but was clunky at that time. Two months later I secured a new position with Honeywell and they were a Microsoft shop and this is where my love for Outlook began.

For 13 years I have engaged in all the Outlook versions and in the past two years moved into supporting all types of email, not just Outlook, but Mac Mail, Entourage, Outlook 2011, Thunderbird, Windows live mail, you name it…I can support it. Outlook is my love, though. I know it very well and am fast at repairing and training my clients to use it most efficiently.

The Outlook Relief

Is your Microsoft Outlook giving you just too many headaches? Let’s schedule a tune-up for you and your Outlook program to learn how to use it better, repair your minor glitches and get you back on track…and back it up! Most people have no idea that they need to back it up.

Schedule an appointment today for a one hour session with Lisa for $99 (Save $30)

During this appointment we will cover the following:

  • How you are doing your email (Pop or IMAP), insure it’s the best choice for you
  • Repair Outlook if necessary
  • Should you upgrade to the latest Outlook 2013
  • Check Add-ons and remove those not needed
  • Local Folder Check (PST files) for size and organization
  • Fix odd glitches you may be experiencing with address books, multiple calendars
  • Help you organize your files correctly
  • Show you how to create rules for non-work essential emails
  • Verify backup

Extra Services

  • Synchronize calendar and contacts with the cloud
  • Smartphones
  • Hosted Exchange Transition
  • Google Gmail Transition
  • iCloud
  • 3rd party synchronization products
  • Upgrades for Outlook 2013

To book an appointment, please click here or call 612-865-4475

 

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Microsoft Office 365 Consultant 2

 

For Windows 7 users, do you have Service Pack 1 installed yet?

| March 28, 2013 | 0 Comments

Attention all Windows 7 users! Microsoft will no longer support security and performance fixes on your computer if you don’t have Service Pack 1 installed by April 9. Service packs contain Microsoft’s software updates, and typically are part of the updates that many people have their computers set to automatically receive. Since Service Pack 1 came out nearly two years ago, there is a good chance it is already installed on your computer, but if it’s not, the update will expire April 9.

To find out if SP1 is already installed on your computer,

  • Go to the Start menu
  • Right-click on Computer
  • Choose Properties
  • At the top of this window, under the label Windows Edition, Service Pack 1 will be listed if you already have it.

 

 

 

 

 

 

If you do not see it listed,

  • Go back to the Start menu
  • Select All Programs
  • Choose Windows Update.
  • On the left hand side, click Check for updates.
  • After it is done checking, look at the list of available updates. If you see Service Pack for Microsoft Windows (KB976932), click OK.
  • Proceed to Install Updates and follow the instructions on your screen.

BEFORE YOU UPDATE, back up your files! If you need help or have problems with the update, give us a call at 612-865-4475.

Outlook Isn’t Sending Due to Comcast Port 25 Change

| March 25, 2013 | 0 Comments

This posting, while old…still receives a lot of Google hits. I keep it up here for a reason. Not only are people having issues still with Comcast email, they also are getting hacked. As an Outlook Expert, I recommend if you are using Comcast email for your business, to move off this program and start using a more secured business email account. (This usually is your business name.com) I can assist with this transition for you.

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Please email me for help Lisa@callthatgirl.biz

want help faster? Fill out this online form!


Just a heads up to all of our followers, Comcast had a port switch some time ago… that may cause your email to stop working properly. You probably received a notice from Comcast on this issue and for many people, it will work. For some of you, the instructions DO NOT WORK.

If you have an older version of Outlook or some other host, you may be having problems sending email. First, close and re-open your email, then try sending again to make sure Comcast is the root of your problem. If it’s still not working, check out this site for instructions on how to fix it, .

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