Tag: Outlook Training

Tip for Vista users thinking of going to Windows 7

| February 18, 2010 | 0 Comments

If you are one of those folks getting a bit frustrated with Vista and want to upgrade, here are a few things to keep in mind. Just don’t buy Windows 7 and throw it in the drive and install it…until you have backed up the following:

  • My Documents/Documents folder
  • Desktop items
  • Pictures
  • Music
  • Outlook PST files
  • Favorites

I think there is an assumption that if you upgrade your Vista to Windows 7, that all of your stuff and programs will still be there.  This is not verified by Call That Girl as we have read reviews out there and haven’t done an upgrade, only full installs. The reviews are not good about upgrades. What we do know is that if you do the full install, all of your stuff, data, programs are gone. You will need to have your disks ready to reinstall on the computer. Itunes too!

As I have said in past posts, I am all for moving to Windows 7. I have found very few problems with my testing to not recommend it. Your Vista computer should have enough hard memory (RAM) to be able to make Windows 7 run pretty smoothly.

If you are thinking of upgrading and want help, give us a call and we can certainly help you with this! Can we help you with this remotely? We sure can! No need to bring your computer to our office or have us come to your home, this should be fairly simple to do via the remote tools/internet.

Are you an email hoarder?

| January 15, 2010 | 0 Comments

Trust me, many of us are! It’s very hard for some folks to hit that “delete” key and further…”permanentely delete”! Why is it so hard to let go one of one small little email that probably has no use for you or your email program ever? For me, it’s not the content, but the person it came from. My personal email habits, on a level of 1-10 (1 being bad, 10 being excellent)…I am a 7 probably.

Here are a few rules I have (and I have 3 computers checking the same email accounts, so if you think you have it bad, try being me!)

  • I empty my inbox nightly
  • I keep folders under my inbox to file things I need for later
  • I use “Rules” to keep certain emails organized when they come into my inbox (they go directly to the folder they belong)
  • I delete almost everything that does not need filing
  • Every 3 months or so, I take a copy of my deleted and sent items and move them to an PST file. I use a PST file as a storage so if I do need something, I can go find it.
  • I don’t use Business Contact Manager to find folks, but rather my deleted and sent items for finding who I need as well, I use my LinkedIn directory. Nope, not the most “efficient”, but I’m not an organizer either, I fix computers! But I do know Outlook well!

If you are bombarded with email in your inbox and feel overwhelmed with how unorganized it is, we can help at Call That Girl with getting those 100’s or 1000’s of emails managed a bit better so you can be relieved of your email hoarding.

This is for all email service/programs too! Yahoo, Gmail, Outlook, MSN/Hotmail, etc!!

For Outlook users: We will create a PST and many rules, start running the rules and moving emails around to their proper homes. Then work on moving email to that PST file so you can figure out where your mail is after we are done.

Internet Explorer giving you glitches?

| September 9, 2009 | 0 Comments

For a month or more lately I’ve seen Internet Explorer cause some slight problems for folks. It’s not really slowing them down, but glitching more or less. This is a 2 fold issue.

#1. ) Your windows updates are trying to install Internet Explorer 8 and it’s not finishing the installation.

2.) You did the update/install but never completed the wizard and are getting oddities with surfing. IE may ask you over and over to allow phising sites or do other “optimizing”.

I’ll just say, I am a fan of IE 8.0 so far, but those extra’s aren’t helpful and are only going to annoy the advanced user or non-technical user. Just upgrade and don’t use the “extry’s” (as my Grandma would say”.

How to fix?

Do the installation. Run IE again and go to “tools” and then “internet options” and the “advanced tab”. In that window click on the “restore advanced settings” and “reset” tabs. IE will finish the install/updates and then close the IE window. Then open it again and you should see an IE 8 wizard box pop up.

Do the wizard, but select all the “No” options. This is how folks are having problems with IE 8.0. They are not completing the wizard and getting all sorts of phantom issues with it. I have updated many folks now with the wizard and it’s now working great!

If you would like help with this issue, we can help you over the phone. This does not require a home visit.

Outlook Hotmail/MSN users, beware!

| August 25, 2009 | 0 Comments

If you are an  Outlook user that checks your email from Hotmail/MSN, you may be getting messages from Microsoft telling you to install the “Outlook Connector”. As of Sept 1, 2009….Microsoft will no longer allow you to use Outlook for checking/managing your email without the connector application.

Just a tip…I had a client over the weekend have a bad Outlook crash when trying to install this. I then decided it was time to install and I had a crash as well.   I followed the instructions to a T, Outlook would not open at all after installing. I got 2 failure reports and had to repair my computer. Yep, Call That Girl couldn’t get it to work on the first attempt.  

What are you to do now?   Back up your Outlook PST before you do anything!  You may have more than one…If you need help, feel free to call and set up an appointment for the back up.  

Should you install the Outlook connector?   If you feel confident that you have a back up, go for it. I only say this because it has the potential of loading up an old PST and putting your other email accounts at risk (like not being able to open ANY folders)  

What if the install fails? Call That Girl knows how to get your Outlook working normal again, but it’s a bit tricky and again, we require all of your data is backed up before assisting.  

How will this be fixed? We are working on this to make sure that we figure out a fix to help you folks.   

Call That Girl!…and get it fixed fast!
Computer repair and services
Lisa Hendrickson
Cell 612-865-4475 https://callthatgirl.biz

★Email hackers are on the prowl again★

| April 14, 2009 | 0 Comments

★Email hackers are on the prowl again★

I had one client this week get taken by the hackers and I received another email from someone questioning it. I did some research and found many folks on the internet having this same hack happen to them.

Change your internet email account password and here is why…

Please read this information

    * Hackers are logging into your email accounts, sending spam to your contacts and then changing your password.

    * These emails usually include a message about “you” being out of the country and losing your wallet and needing money sent to get you back to the US.

    * They are wrote in choppy English, but it’s still wrote in a manner that appears personal.

    * You are not notified until one of your contacts tells you about it

    * You may or may not be able to log in and see the emails being sent as your password has been changed. 

    * You will have to notify hotmail, yahoo or gmail about the hack to get your account repaired so you can log in again. 

    * If you do not pass their account credentials to get it repaired, you will have to create a new account and start over and lose all of your contacts and personal information you have in the email folders/lists, etc. This is sometimes your bread and butter! I know many small business folks who are using hotmail for business and think of all the client information you keep on hotmail’s servers. Change your password today to a unique password for email only.

★What Happened and how to prevent it★

Someone got into your account. How did they do this? Do you recall a time lately when you had to fill in a web form or another website to create an account and possibly had to fill in a password? I’ll bet it’s the same password for your email. This is very common! Everyone uses one password for email, Myspace, Facebook, YOUR BANKING, etc…

The hackers are either getting access to those web form databases and/or are using fake forms to get your information and are by luck, gaining access to the account by the information those that gave them: the email and a password.

This is why you should change your email account password to something VERY unique and do not use it for any other sites on the net. I also recommend you back up your contacts asap…just in case. If you need help with this, feel free to Call That Girl for a phone support call and I can help you with this.

~Lisa

Call That Girl!…

…Computer Repair with flair!

 

Lisa Hendrickson

Office 612-746-0566

Cell 612-865-4475

www.callthatgirl.biz

http://www.linkedin.com/in/callthatgirl

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“People may not remember exactly what you did, or what you said, …but they will always remember how you made them feel”

~Carrie Bradshaw