Tag: remote support
10 signs that your computer may have a virus
Boy oh boy is this getting more and more common. We used to take calls from our clients who told us that they had pop ups and weird notifications, or even a huge flashing graphic, “You’ve been infected”. Seems lately, the viruses are doing more damage underneath, and not showing the usual suspects. And no…your AV program may not be catching these buggers either.
Here are a few ways to figure out if you may have a virus. 
- Your computer is acting up
- Websites aren’t loading right
- You try to Google something, and it takes you to a whole different page
- You see a “web certificate” page on a website you’re trying to get to
- Occasional blue screen of death
- Internet goes in and out
- Internet just completely goes out
- Mouse and keyboard aren’t working as they should
- There is a new icon in your system tray you’ve never seen before
- You cannot log into your online banking
While most people just blow these off as glitches, you may have a virus and if let go long enough, could result in a computer crash, loss of data and spendy repairs. We recommend that you get a tune up where we do a virus spot check included in our 22 pt checklist.
Click here to submit a request today
If your Laptop is severely Damaged, can anything be Saved?
Check out this picture of a laptop that was actually recovered from a house fire.
You are going to find this hard to believe, but the computer repair tech that worked on this laptop was actually able to retrieve all of the data off the hard drive. Not everyone would have been so lucky.
At CTG we are often asked if anything can be salvaged from a severely damaged laptop. And the answer is, each scenario can be different. You might be able to salvage a part off of a recently damaged laptop, but in the end what will probably matter most is whether your data can be saved.
We depend on our computers to keep all of our memories, taxes, personal documents, work documents, notes, calendars, emails, family weekend gatherings, weddings, videos, movie collections, just about everything we do in today’s fast moving technology world.
If your laptop was accidentally dropped, in an unfortunate house fire, stolen, or the hard drive crashes repeatedly, what would you do without your data? Starting from scratch can be pretty scary.
This is why CTG always recommends that you back up your data and computers regularly, and if you need assistance please Call That Girl today so we can assist.
Call us to schedule an appointment for a “cost efficient” 30 minute session to insure your hard drive is backed up daily, weekly, or monthly. After all, your “stuff” is very important to us.
If your laptop is damaged severely, it can still be recycled. Please visit http://www.ecyclingcentral.com to find a location convenient for you where you can drop off any laptop or other device. Typically the charge for dropping off a laptop is around $20, but well worth the good karma.
To book an appointment with CTG please fill out our contact form below or simply call 612-865-4475 today.
Laptop and Virus Repair for Minneapolis Minnesota
Interested in having us do your hardware repairs? Call others first and get quotes or save yourself and be sure you get the most affordable, fast turnaround repairs by Calling That Girl! Our St. Louis Park location offers friendly service and knowledable technicians.
Minneapolis Office (Call us first please to insure the best level of support, somtimes our remote services are best!
Hours 10am-6pm
PC/Networking Support
Laptop power jack replacement and repair
Laptop screen replacement
Laptop keyboard replacement
Desktop computer hardware repair
Crashed hard drives
Data recovery
Blue screens of death repair
5871 Cedar Lake Rd. #214
St. Louis Park, MN 55416
612-865-4475
How To Check Your Internet Speed
Why would you do that you ask? Because you may be on a very old internet plan with Comcast, Qwest, Integra, etc….and need to have your plan upgraded! Many times, these companies will up you for free because you are paying for a plan that has better speeds and will they tell you about it? NOPE. You need to tell them!
If your internet is slow and sluggish but everything else is working fast, then an internet speed test is what you need to get done.
Here’s an easy link to test it yourself.
Click on the green “Begin Test” banner button above the map of the area you are at. (do not click on the orange “free scan” button!) For me, it’s a map of the United States. It also shows you the recommended server to test with, for me who is in Minnesota, it’s Sioux City, Iowa.
After you begin the test, you will see a meter pop up and it will show you how fast your internet is for download and upload speed. Wait until it’s done for you to get an accurate reading.
My test didn’t go that well. I am also on a wireless computer, upstairs from my router. I will go plug my computer in the router and do another test before calling. If you are on wireless, you will get a slower speed than if you were directly connected to the modem/router.
If you are hard wired to your modem/router and see it appearing very low, then you will want to call your internet provider and check into an upgrade if you want your Youtube videos and streaming to be better. This is the main reason why folks want faster internet these days.
Hope this information helps! If you get the test done and it’s fast (4 mg/s or higher) You may just need a computer cleaning. Call us today to get that done remotely!
FedEx Invoice copy email, virus attached
Here is an example of the fake Fedex virus email… Here is an example (given to me by one of my fellow geek friends)
From: FedEx Express Services [mailto:manager.no.7354@fedex.com]
Sent: 12 November 2010 08:57
Subject: FedEx Invoice copy No05486632
Your package has been returned to the FedEx office.
The reason of the return is – “Incorrect delivery address of the package”
Attached to the letter mailing label contains the details of the package delivery. You have to print mailing label, and come in the FedEx office in order to receive the packages.
Thank you for attention.
FedEx Logistics Services.
These usually have a fake invoiced attached, which is a small file that is executed and opened on your computer. So far the reports from my geek friends are that it’s quite destructive. DO NOT OPEN. Just delete the email and if you are waiting on a Fedex delivery/invoice/package, just call them directly to verify.
Here is a link to their website and to contact them (US) http://www.fedex.com/ca_english/
If you are googling this because you have opened it, feel free to call us (612-865-4475) and discuss removal of the virus or click below to book an appointment!
