Tag: Something Went Wrong We ran into an error microsoft.exchange.data.directory.ADDriverStoreAccessNonLocalException

Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException

| December 26, 2025

Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException

I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works.

Go to this folder in File Explorer: You can delete the OLK folder completely.

C:\Users\Your user profile name\AppData\Local\Microsoft\Olk

Typically I try to back up any data, but since New Outlook doesn’t store local data, there was no back up needed.

New Outlook launched fine after deleting the OLK folder.

If you need my help with any Outlook issues, feel free to get in contact below.