Tag: speaker on why employees resist Outlook changes

Microsoft Outlook Expert for Corporate Learning Events

| January 27, 2026

Microsoft Outlook Expert for corporate learning events

If you’ve ever heard an employee quietly mutter, “why is Outlook doing this?”, you already understand the challenge. I’ve been supporting Outlook long enough to know it’s never just Outlook.

I’m an active, working technician and consultant with 28 years in IT and Microsoft, supporting Outlook since its earliest days and guiding organizations through every major change along the way. In 2025, I was awarded Microsoft Outlook MVP status and a 2025 Experts Exchange award. My background spans corporate IT, consulting, and 19 years as a business owner, which means I understand both the technical side of change and the business impact behind it.

Outlook isn’t just an application. It’s habit, routine, and comfort. When Outlook Classic changes or goes away, the disruption is often underestimated. Confidence drops, frustration rises, and leadership feels it quickly. This session focuses on why employees become attached to Outlook Classic, what that resistance really means, and how organizations can lead a thoughtful, low-stress transition to New Outlook.

I use real workplace stories to explain what’s changing, what isn’t, and what leaders actually need to worry about (and what they don’t). With deep experience across Microsoft 365, including account types, email delivery, Outlook configuration, OneDrive, Teams, and SharePoint, I translate technical change into clear, human terms executives can act on.

This is not technical training and not a vendor presentation. It’s a practical, executive-friendly conversation that helps organizations move forward with confidence, and a little humor, instead of resistance and confusion.

What leaders can expect

  • Clear explanations of Outlook change without technical overload

  • Practical guidance leaders can share with teams immediately

  • Reassurance, context, and a few moments of humor that make the change feel manageable

  • No sales pitch. No vendor slides. Just clarity, experience, and perspective

  • Bonus points if you’ve ever blamed Outlook for something that turned out to be OneDrive

Credentials at a glance

  • Microsoft Outlook MVP and 2025 Experts Exchange award recipient

  • Active working consultant supporting organizations daily (www.callthatgirl.biz)

  • Speaker and workshop leader for in-person and online sessions since 2007

  • Author of multiple professional-level technical books, with a New Outlook book coming soon

  • Ongoing contributor through articles, podcasts, and YouTube training

  • Cross-platform experience supporting Windows, Mac, iPhone, and Android in Microsoft 365 environments

Availability

  • Available for executive briefings, company-wide sessions, and leadership events

  • Online or in-person engagements

Topics:

  • Helping employees transition from Outlook Classic to New Outlook
  • Helping attendees emotionally unattach from Outlook Classic to New Outlook
  • Preparing your company for the New Outlook switch

To get in contact, use the form below or call 612-865-4475