Tag: virus removal
Your New Year Technology Check List
www.thetogetherteacher.com
Our clients call in to get current technology problems fixed. In many cases, we end up finding even more problems than they knew about! However, I always help them find the solutions that will make their business day more efficient. It’s my job to know this stuff! Here is a checklist of the main problems people call with. How many can you check off?
1.) Do you have a good paid for antivirus program? Free ones don’t really work. They might for a bit, but when you really need them to, they won’t. Norton is still a favorite, but I don’t recommend using Norton if your computer is slow and old. Norton and McAfee still cause “unknown slowdowns” on fast computers. And not to mention, networking issues on occasion.
2.) Are you for sure backing up? If you are not sure, now is the time to check. If you have an external hard drive, be sure to unplug it when you’re done backing up.
3.) Are you using an old computer with Windows XP? You will need to think about getting a new one in April of 2014, as Windows XP will no longer be supported by Microsoft.
4.) Are your current email, calendar and contacts not synching with your other computers and smartphones? Are you tired of band-aiding multiple computers and smartphones just to keep your life organized?
5.) Are you having difficulty sharing data from one computer to another?
6.) Is your website a mess? Time for a refresh!
We can help you with all of these issues and find you new affordable solutions. Call us or email today. 612-865-4475 Lisa@callthatgirl.biz
Save on your next virus removal!
Boy oh boy is this getting more and more common. We used to take calls from our clients who told us that they had pop ups and weird notifications, or even a huge flashing graphic, “You’ve been infected”. Seems lately, the viruses are doing more damage underneath, and not showing the usual suspects. And no…your AV program may not be catching these buggers either. Call us if you think you may be infected, 612-865-4475.
Here are a few ways to figure out if you may have a virus. 
- Your computer is acting up
- Websites aren’t loading right
- You try to Google something, and it takes you to a whole different page
- You see a “web certificate” page on a website you’re trying to get to
- Occasional blue screen of death
- Internet goes in and out
- Internet just completely goes out
- Mouse and keyboard aren’t working as they should
- There is a new icon in your system tray you’ve never seen before
- You cannot log into your online banking
While most people just blow these off as glitches, you may have a virus and if let go long enough, could result in a computer crash, loss of data and spendy repairs. If you think you may have a virus, let the experienced techs at Call That Girl check it out. We are offering a $69 virus removal sale (30% savings!) until the end of February, so don’t pass up this opportunity! Give us a call or schedule an appointment with the form below.
What’s going on in the shop today?
Michael is working on a bunch of computer reloads on the back bench!
One for sure way to get kids to do their chores
I saw this on Facebook today, thought it was funny. Looks like a real winner for families that are struggling to get the kids to do their chores or homework. If you are a parent that wants to learn how to change your password on your wireless router, feel free to submit a request, we can do this for $39 to $59.
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IMAP vs POP email and why you need IMAP if you’re on a smartphone
With just about everyone wanting email on their smartphones and wanting it to just “work” right, IMAP is your answer. Many folks are setting up their smartphones with POP and their email doesn’t match up, meaning…they will delete an email on their phone and it’s still on the computer. Everyone wants that email GONE when they log back into their computer. That’s the point of deleting it, right? Not if you have your email set up for POP, it will stay there!
Here is an explanation of IMAP and POP
IMAP (Internet Message Access Protocol): Synchronizes your email, your deleted email, your folders and sent items. So that means, if you are on one computer or your iPhone/Droid and delete emails, they are deleted on your computer as well.
POP (Post Office Protocol): Just downloads your email to your computers and smartphones and does not synchronize anything. This is a problem for those with Gmail because they are constantly having email that doesn’t make sense or is hard to manage.
Changing your email to be managed via IMAP
Gmail users: When you log into your Gmail inbox on the website, you can change your settings by going to the settings and selecting “forwarding and IMAP” and turning on IMAP. For instructions from Google, click here.
Go Daddy users: You will need to call Go Daddy and get IMAP set up on your account. Once you have it set up, they can send you instructions on how to set it up yourself. It’s easy, but make sure you have a backup of your Outlook PST first! Safety first folks. Here are some instructions I found online on how to set up IMAP for Godaddy after you have upgraded.
Others: Call your email hosting company and request their information.
For those on Outlook who need help, feel free to fill out the form below this blog to set up an appointment to get your email configured for IMAP. It’s a good idea to also get your old email backed up too, or imported into your IMAP if you are using POP, those emails will be missing when you set up IMAP.
I know this may be confusing to some, but once you are set up on IMAP…your email life is so much easier to manage and it’s a one-time set up, nothing to do after we get it done.
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10 signs that your computer may have a virus
Boy oh boy is this getting more and more common. We used to take calls from our clients who told us that they had pop ups and weird notifications, or even a huge flashing graphic, “You’ve been infected”. Seems lately, the viruses are doing more damage underneath, and not showing the usual suspects. And no…your AV program may not be catching these buggers either.
Here are a few ways to figure out if you may have a virus. 
- Your computer is acting up
- Websites aren’t loading right
- You try to Google something, and it takes you to a whole different page
- You see a “web certificate” page on a website you’re trying to get to
- Occasional blue screen of death
- Internet goes in and out
- Internet just completely goes out
- Mouse and keyboard aren’t working as they should
- There is a new icon in your system tray you’ve never seen before
- You cannot log into your online banking
While most people just blow these off as glitches, you may have a virus and if let go long enough, could result in a computer crash, loss of data and spendy repairs. We recommend that you get a tune up where we do a virus spot check included in our 22 pt checklist.
Click here to submit a request today
