Testimonials
Testimonials
Terry Fenner, CEO, Fenner, Inc, dba Specialty Prosthetics & Orthotics of Tulsa (aka SPOT)
August 1st, I bought an Asus Windows 11 laptop to replace an ailing HP laptop. I’m a 76-year-old woman with memory issues, so rather than transfer the data, set up the programs, etc., I decided to take the old and new computers to a well-known, national support company and ask them to “make the change happen”.
They did a good job, but it appeared I had lost the many folders I had set up in Office Outlook that contained the history for our small business. I took it back to the support facility and they were able to locate the folders but when I tried at home, I couldn’t find the folders in question. So, after much late-night Googling looking for an Outlook expert, I found Lisa Hendrickson’s website, Call That Girl. I was able to set up an appointment the next day. She is a gift from the Gods! She was able to fix my issues in 30 minutes! I had originally installed my two email accounts incorrectly on my old computer – she fixed that on the new laptop! She moved my “found” folders to a more accessible location within Outlook where they wouldn’t disappear on me.
To read the full testimonial, click here –> https://callthatgirl.biz/terry-fenner-testmimonial-continued
Amy Klein, Owner of AKreativeDM
“Lisa is a legitimate life saver! I am a business owner that was set up with a free Outlook account for my email, but was not able to see my calendar on my phone and was missing key features like Categories, out of Office messages etc. I tried figuring it out on my own to no avail. I signed up for a Microsoft business account just to get the support. They gave me a list of 3rd party providers. I reached out and they either flaked completely or couldn’t end up helping me. After searching Google, I reached out to Lisa, booked a chat and she told me I needed to switch to an Exchange account. Quickly in our first appointment, we realized my systems were even more messed up than we both initially thought. I was having issues because I had old profiles and old software from a past job installed and she helped me navigate through all of it. Never in my entire life would I have been able to figure this out and Lisa was able to navigate it. She said I was one of the harder jobs for sure but was STILL able to figure it all out. I cannot recommend enough!” ❤
Robert Howe | Law Office of Robert Howe
“I’ve been using Lisa at Call That Girl for many years assisting with our firm’s email and Outlook issues. When our domain was experiencing email delivery and sending issues and my emails, incoming and outgoing, were landing in the junk folder, I reached out to Lisa to help resolve this issue. After updating the domain settings, she reached out to my vendor to help facilitate an escalation with Microsoft. Our domain was involved in a very complicated technical configuration and after many weeks of troubleshooting with the vendor and Microsoft, our emails are finally landing in the inbox and not having any delivery issues. Lisa diligently worked on this with the vendor until the work was completed. I cannot say enough good things about her services”
Abby Beale | Homeopathy Healings
“Lisa is a brilliant technology goddess and idiot savant when it comes to fixing computer software problems! I had connected with her a few years ago to get help with understanding the functionality of Outlook. Then this year when I had to get a new computer, move from Windows 10 to 11 and then figure out how to get all my email addresses to dump into one bin was not something I was born to know! So I called Lisa and we spent several sessions teasing it all out. She guided me into creating an MS Exchange account that included all six of my email accounts and then showed me how to see them on my phone and tablet. No small task! But certainly well-worth it now as I move forward with my technology. Working with Lisa is easy because she knows her stuff. I recommend her highly!”
Stephanie Barbour | Executive Coaching | Leadership Development
“Lisa is a ROCKSTAR Microsoft Master (and a lot more) and an Integration specialist. I hired her to help me clean up my XPS 15 PC after my XPS 13 got corrupted. Within 15 minutes of working with her for the first time, she diagnosed five Microsoft issues impacting its smooth operation, shared the possible fixes and repairs, and the choices I had dollar-wise so that the fixes fit my budget. Since I was having trouble syncing my iPhone and iPad with my PC, she shared that she could sync them too. With her expertise and repairs, my XPS now runs seamlessly, and all my devices sync flawlessly. She has solved one IT challenge after another which is a godsend for a small business owner like me. Lisa is exceptionally smart, easy to work with, an excellent communicator, and tracks everything she says and does in a text doc while she’s working on your machine so you are always aware of what she is doing. She’s an absolute ACE and has become an indispensable expert supporting my business”.
Peter Neva, VP Recruiting, Neva Recruiting
“Lisa is technically amazing! She is an Outlook expert and supports us in all things Outlook from initial setup to upgrades to troubleshooting. I highly recommend Lisa for all technical support issues including periodic technical checkups to insure that everything Microsoft runs smoothly. She is a joy to work with and I sleep better knowing that she is there to support us”.
Tony Dempsey, Information Technology Director American Association of Colleges of Nursing
“We hired Lisa to conduct eight 30 minute sessions as part of our ongoing Tech Tuesday training for staff. The sessions were short, fun & interactive but every time she amazed us with the amount of useful tips and information she was able to cover. The main focus of the series was Outlook tips/tricks and email management but did also include Microsoft Teams and OneDrive. I had to go review the recordings to make sure I’d learned all that I could. We received some very positive feedback from staff and management about the sessions. Lisa’s rates are very reasonable, and we’d definitely hire her again for other sessions”.
Richard Queen, QUEEN RE Investments, LLC
“My experience with Lisa has always been a success. Thank God I have her as my IT dept. saves me a lot of time and effort.”
Cleo Samudzi, PhD, Educational Consultant, Ed-Prep Consulting: https://www.ed-prep.com
“As with everything these days, I must have 24/7 ‘fluid’ communication among my electronic devices in order for me to be efficient and effective in my business as an educational consultant. I had a major problem with ‘syncing’ of my Outlook on my computer with my iPhone. I called on three different big-name companies to find a solution for my problem and they all failed. I Googled ‘Call That Girl’ and my problems were resolved in about an hour ……. WOW! Lisa is absolutely amazing – she is knowledgeable, witty, and professional. I know who to call on next time.”
Robert Lane, MBA, Ph.D, CiP Lane Services, LLC
“Lisa is amazing! As a software consultant serving the not-for-profit community with engagement management solutions, I understand technology. However, moving from a local .pst file to Outlook 365 on a new laptop resulted in many sync issues with multiple internal calendars & my Android phone. Lisa made quick work of getting everything set-up properly. I highly recommend her!”
Frank Petrus, HHS Advisory Services www.hhsadvisory.com
“I have worked in the technology field for more than 30 years providing strategy, planning and procurement support for large systems. In that time, I have worked with many technical folks and helpdesk experts. I would put Lisa in the top 1% of those I have worked with in this field during my career. I had a serious Microsoft 365 Teams problem – that I tried for weeks attempting DIY solutions; contracted with a Microsoft “expert”; and was at the point when others were telling me only a Microsoft Engineer can fix your problem. Instead, I reached out to Lisa. Within less than hour, Lisa in her engaging and focused approach – based on her many years of experience – found very elegantly the root cause and solved my problem. I cannot say enough how having the right person, with the right expertise and skills can solve a problem that many others failed to diagnose or be able to fix. In the future, if I have a Microsoft issue the first call I will make will be to Lisa.”
Dennis Cogan and team from Morpho Printing www.morphoprinting.com
- She’s literally the best Tech Support in the nation and is incredibly deep on everything email/MSFT/Outlook/Domain setup and fixes.
- Yet she’s incredibly fast, lightning. In 6 years, she has NEVER failed to fix us in less than 30 minutes.
- Worth every penny so we can keep focused on selling.
- She supports small businesses like us nationwide
- We’re just Raving Fans, getting no remuneration or discounts for praising this fantastic vendor. 😊
Joan Ridley
“I connected with Lisa on-line about 2 years ago. I was frantic to unwind a problem caused by another tech while I was in the middle of a very important project. She calmly assessed the situation and quickly got me up and running again. I am not blessed with tech skills, but Lisa patiently assesses whatever situation I am dealing with and has a solution at the ready. She is quick, competent, efficient and gets the job done.”
Don Isaacs, retired banking exec.
My career began in IT 50+ years ago and I am comfortable with computers. I have been using Outlook forever, and never bothered to master the migration of my data files from an old computer to a new computer. Typically, if I had a problem, I relied on phone support from Microsoft, but that service is no longer available. I found Lisa and “Call That Girl” and wish I had discovered her years ago. She made the Microsoft support look like amateurs.
Recently I was setting up a new computer, and realized that a previous migration had been done poorly and had needlessly split my data files into 2-3 pieces. Cleaning it up was beyond me, and luckily I found Lisa. Rather than having to find a Microsoft person who happened to understood my situation and could solve it as I wanted rather than trying to talk me into something they could do, Lisa listened carefully quickly grasped the situation, and solved it faster than I could say “supercalifragilisticexpialidocious.” Needless to say, I highly recommend Lisa and will be using her next time.
Steve Lance, PS Insights
“Wow! If there was a sixth star, I would award it to Lisa at CallThatGirl. There are plenty of people who claim to know what they’re doing when it comes to operational software…Lisa is the first person I’ve worked with who actually knows. Backstory: My last hardware upgrade was in 2018. My last software upgrade…well, I was still using Office 2010 (!). Needless to say, when I went with a new computer and upgraded software, what I ended up with was a very expensive paperweight. I found Lisa while doing one of my (countless) web info searches to solve my problems. She took my startup call, set up a time, gave me an estimate of how long it would take and the next thing I knew she took control of my system remotely and my pointer started zooming around. Click. Click. Double-click. Lickety-split. It was not an easy case, but she stayed on it relentlessly over two days (not always connected) and when she was done, my system was EVERYTHING I hoped it would be when I started. So let me repeat the only part of this testimonial you need to know: “Wow!”
Daniel Sejzer, The PC Doctor
“Five years ago I had the good fortune of finding Lisa. I am an IT consultant with many residential and small business clients. Many of them Outlook users. In the old days, when Outlook was easier and more straight forward I taught myself enough to perform simple troubleshooting, installations, and moves to other computers. Things have changed and I no longer feel qualified to responsibly support the product. I began to use Lisa’s services, and after her interaction with many of my clients since, I can say Lisa has had a 100% rate of success. Her skills have increased over the last five years, and as the product became more intricate, her services continued to be productive and of top quality. Her involvement has made my technical life easier. Thank you Lisa for being part of it.”
Dean Myerow, Southern Waters Capital
“After scouring the internet for help setting up my Google based email account on Microsoft and speaking with overseas computer help services that tried to sell me everything but what I was looking to fix, I found Lisa. A huge number of us in the professional community, live by our calendars and email, and when things don’t work correctly the stress becomes unbearable. That’s where Lisa and her company, Call That Girl come in; she was incredibly knowledgeable, installed the correct solution which for our real estate development company that is a Google Workspace product. She followed up after everything was installed on my computer and was very punctual. She is worth every dollar you spend if you are having trouble with Outlook and Microsoft 365, I highly recommend her as a resource.”
Jessica Brown, Truex Estate Advisors
“Lisa: I want to thank you for the outstanding support you provided in a crisis and for the continued ease of this relationship. I found you to be knowledgeable, straightforward, and confident in your abilities. Thank you for making yourself available to me as soon as you can and for always being communicative. Five-star services at a fair price, you over-delivered on every promise and that is the best in my books!”
Jenine Ferrari , The New York State Veterans Home at Montrose Family Council Co-Founder
“Lisa helped me move EVERYTHING from my 7-year-old Dell laptop and iPhone X onto my new Dell laptop and truly changed my life for the better! I no longer must open a new tab to access my work email, Yahoo, Outlook, Gmail – it’s all in one place. And my iPhone contacts and calendars are now synced, so I can concentrate on life and be more efficient. Lisa is patient, knowledgeable, and has a wonderful sense of humor. Simply put, Lisa is AMAZING and now on my speed dial.”
James C. Miller, Ltd.
“Call That Girl provided excellent, prompt, and courteous resolution of an IMAP e-mail issue that was not solved by four IT firms. She made it look very easy which is a clear mark of an experienced professional. So thankful to have a new problem solver for our computer challenges.”
John Sequeira, Phd., Retired Management Consultant “I retired as an “Outlook power user” after 35 years with a leading global consulting firm. Once I was off Enterprise Server, Outlook issues began to show up. I worked with a local “computer repair” shop in town for three years. Each time, they wanted me to drop off my laptop for 3 to 5 days and each time they returned it claiming everything was fixed. After multiple rounds of this things only got worse. In desperation I Googled “Outlook support” and found Lisa. By that time, nothing synched with anything, my calendar had disappeared, I couldn’t print any Outlook documents, and much of Outlook’s functionality was grayed out and not available. Lisa remotely fixed all of my Outlook issues in three short sessions. In the meantime, I never skipped a beat in the work I was doing. Honestly, I was amazed. Over my career I have worked with hundreds of IT professions and Lisa is among the very best. I only wish I had found her three years earlier. What a blessing — an Outlook Support Professional who actually knows what they are doing. I cannot recommend her highly enough.
Ken Guthrie, Owner, Guthrie Group Homes of Keller Williams Realty – Brentwood, California http://guthriegrouphomes.com
Lisa has been our go-to problem solver for Outlook and other issues for several years now. I was very fortunate to connect with her when our business needed to move our Outlook hosting. I had no idea how to accomplish that. Lisa helped me get that done and has, over the years been there for me whenever I needed help with an Outlook issue I could not figure out. Which is most of them! Outlook is so complicated, and Lisa is so knowledgeable! It’s a great relationship! Life is much less stressful with Lisa available to “remote in” and fix the latest glitch!
Elaine L. Reed, CEO & President – Naples Historical Society https://napleshistoricalsociety.org
“Technology talent isn’t appreciated until you realize you don’t have it readily available! When something clogs the functionality of day-to-day communication, and a “fix” doesn’t address the issue, I knew we needed more than what was available. A quick search led us to Call That Girl and Lisa Hendrickson. Lisa is super-talented, knows Outlook exceptionally well, and addresses the issues immediately. The extent of her work, which includes knowing the Microsoft platform, was expansive. She managed the accounts of every staff member quickly and courteously. I highly recommend that you Call That Girl!.”
David McDonald, NEB Doctors of Minnesota https://nebdr.com
“I hired Lisa when my small business grew to the point that I needed to upgrade our hardware and software to implement Microsoft Business 365. Purchasing new hardware and software is the easy part and anyone can sell you the newest cloud-based solutions to support your business. The real issue was uncovered when we attempted to migrate 10+ years of intellectual property and customer data into a Microsoft 365 Teams environment…”
To read the full testimonial https://callthatgirl.biz/continued-testimonial-from-david-mcdonald
Frank Gossett Texas Air Doctors https://www.texasairdoctors.com
Several months ago I started having trouble logging into 4 of my third party 6 email accounts that I directed to my preferred Outlook account. Initially it began with one, and eventually none would make the trip to Outlook. I had my IT Guy come by and he sat stumbled with it for about 2 hours and left scratching his head. Lisa knew what was going on and made a fast effective repair. Thanks Lisa, for a great job!!
Eugene A. (Gene) Dries – Promotion Manager, Artist Manager & Festival Creative Director/Talent Buyer
19 years at Warner Bros. Records (1978 to 1997) / 24 years self employed
As a self employed entrepreneur that had the benefit of a high end IT dept. during my WB years, I thought I had gotten pretty good at wrangling my email browser of choice (Outlook), but recently I realized that I had gotten things so mucked up with what I had been doing to maintain over 20 years of emails and associated data, so I began searching for competent and professional assistance. With that said, I came upon Call That Girl and Lisa singlehandedly sorted out my messes and put me back in control of my emails and associated data in a single, one hour remote appointment. Sitting and watching my computers was like something from a SyFy Channel movie, as she did her magic. If you are a professional and find yourself In a pickle, Lisa aka: Call That Girl is the bomb diggity!
Brent Crawford – Entrepreneur
“Lisa really truly is the Outlook whisperer! Her skills with and knowledge of Outlook are unparalleled in my experience. I’d been searching for someone for years to help me organize, simplify, and find missing pst files and am so glad I finally booked Lisa for her expertise. She helped me straighten out over 10 years worth of files/data on over half a dozen different email accounts! I feel so much better now and highly recommend Lisa for any Outlook issues you may have.”
MaryLea Balsley www.tropicoptions.com
“Lisa is a miracle worker and has saved my life twice now. This gal does not fool around, knows her stuff and can fix your Outlook problems lickedy-split. She is responsive, will quickly and efficiently get things working correctly and get you back on track. Don’t waste your time and money with other ‘experts’ and CALL THAT GIRL now. You’ll be glad you did!”
Chuck Siegel Flower Power Coffee www.flowerpower.coffee
Call That Girl – Problem Solver – After working in the IT industry for many years, you come to appreciate highly skilled people. Lisa Hendrickson at “Call That Girl” is one of those people. I called her with some Outlook issues and she solved them quicker than I could’ve expected. Is she the cheapest? Nope…but I think she is the best and will help you solve your problem fast and without stress. The old adage is true, “you get what you pay for” and that is certainly true when working with Lisa. My company will be using Lisa to handle our IT support needs moving forward. Thanks Lisa!
George Dunlap – https://georgedunlap.com
I have had the pleasure to use Call That Girl for some time. Whenever I have an issue she is there for me. I cannot recommend her enough. She is very patient and calm when it comes to me going crazy when things don’t work. She is always there when I am needing Outlook and other software advise, and she is…“the FIX”.
Ralph Freije Company – NA – Personal Use
After months of outlook not being able to sync with my calendar or my phone, Lisa immediately identified the issue. Within an hour, everything was working again and I no longer had to depend on other methods of conducting business. She answered the phone the day I discovered her on the internet, set up an appointment for the following business day and was prompt getting me back to what I was accustomed to working with. She certainly exceeded expectations compared to other IT internet sites I have used in the past. Thank you Lisa
Corinne McKay www.trainingfortranslators.com “After getting a new computer and somehow ending up with not one but *three* OneDrive installations, plus being unsure of what was saved in OneDrive versus my computer’s hard drive, I first tried (unsuccessfully!) to solve the problem myself, and only ended up deleting or duplicating a bunch of files that I actually needed. After a frantic Google search for OneDrive help, I came across Lisa’s website and decided to book a one-hour session with her. She responded immediately and was able to set up an appointment for the next day. All of my problems were solved in that first session; Lisa is so knowledgeable and efficient that what I expected to take half a day took 30 minutes. We then used the rest of the time to work on a few other Windows issues that have been bugging me. As a one-person business owner, I despise wasting time on IT tasks, and it is a huge relief to have found Lisa.” -Corinne McKay, French to English translator and founder of Training for Translators
Judith Binder, RBSC Corporation www.rbsc.com
I highly recommend Lisa and Call That Girl. I struggled for months with a tough Outlook integration problem – along with vendors eager to point fingers at someone else. Lisa’s professionalism and work ethic are top notch. She went the extra mile and solved my issue. Thank you, Lisa!!
Catrina Carson, We Only Rise www.weonlyrise.com
“After venturing into the wonderous world of self-employment, I realized that I had been spoiled in the corporate space with a gaggle of IT people ready and willing to fix any issue I had. A sad truth revealed itself… I had no idea how to fix any of those issues on my own. I googled and googled to try and recreate the seamless experience I had between programs in the past and fell just a little too short. Lisa helped me with my Outlook issues and educated me along the way. She was incredibly knowledgeable and quick with her solutions! I highly recommend Call That Girl as your go to IT solution!”
Glenn Shepard, Glenn Shepard Seminars, Inc www.glennshepard.com
“5 Stars!!!! The problem with most Tech people is that they understand systems and processes, but not business. Lisa is the rare exception who understands that technology is a means to an end, and not the end itself. She asked questions beforehand to understand exactly what we were trying to accomplish, and made everything work in the best way for us – instead of merely selecting what’s the most technically efficient.”
Barbara Oakley, Professor of Engineering and New York Times best-selling author
“For years I’ve struggled with trying to integrate Outlook across a variety of devices. Finally, with a shift to a new computer, I found that my years’ collection of contacts suddenly became corrupted, and my calendar (which told me how my daily life would unfold!) had largely evaporated.
My brother, a very astute techie-type, recommended Lisa. Within a few hours of debugging time, Outlook was working like never before. I now am safe if anything happens to my current computer, because my email is perfectly accessible from pretty much anywhere. I only wish I’d reached out to Lisa years earlier—she’s incredible, and fun to work with, too!”
Dana H. Shultz, Attorney at Law
“Lisa is an Outlook superstar, 11 on a scale of 10. My outlook.pst became corrupted on Friday before a holiday weekend. Scanpst didn’t resolve the problem. Neither did downloading prior backups from the cloud. For four days I researched and tried everything I could find, without success, anxiety ever increasing. On Tuesday (don’t know why I didn’t do this sooner), I contacted Lisa. Within minutes of her getting started, Outlook was running, though more repairs and clean-up were required. On and off over the course of four days, we kept improving things. The last step was to export my two, decade-old .pst files (Windows said they were created in 1601!) to new files that took up 25% less space. Since then, all goes well – and I know whom to call if a problem arises in the future.” danashultz.com
Ruth Danielson, Mulberry Street Market Intel http://msmarketintel.com
A client of mine has needed to migrate his email from Thunderbird to Outlook for years now – without losing any of his critical business email history. It’s such a complicated conversion and not one that’s guaranteed to work. So I was thrilled when my IT consultant referred the “one” person in the US he knew could help. Not only did Lisa complete the conversion and the data migration successfully, she was extremely responsive and just awesome to work with. The girl knows her stuff. My client is not tech-savvy and there were a lot of moving parts in this migration, but Lisa was patient and thorough with him. He’s raving about her, too. My entire career has been tech-heavy and I have worked with a lot of IT people. Lisa is among the best. She has my highest recommendation!
Michael Fischbach, Dover Insurance “Lisa was referred to me by a local computer company & I am glad she was! She was a tremendous help for my company assisting us with an upgrade from basic Outlook, to Outlook 365 exchange. Lisa is an asset worth investing in. She worked quickly, was very professional, always on time & her vast knowledge of computes was very impressive. She was able to put everything back the way it was before the switch & most importantly ensured I didn’t lose thousands of saved emails which are very important to my company for E&O. On top of that, she saved me an enormous amount of time & headaches of me trying to do everything myself that she was able to do in a very short period of time. I would highly recommend Lisa!!!”
Ellen Amirkhan, Dallas Rug Cleaner “I found Lisa with a google search. I watched some of her YouTube videos and decided to take a chance that she could help me with Outlook problems. Not only did she solve my problems, she’s engaging and we hit it off!”
Bob Edelstein, The Binder-Edelstein Company “I obtained Lisa’s contact information from the company that I use for web-hosting and email. She had a lot of cleanup work to do from two previous Outlook 2016 server migrations. We worked very well together. Her approach to my problems was direct and very methodical. The results exceeded my original expectations. There is only one person in my contact list that I will call with an Outlook problem- Lisa Hendrickson!”
Abe Tatosian, AirTime Media “I run a marketing company with about 15 people. Most of the tech works ends up in my lap. I used to like it. Now I realize it’s not a good use of my time to learn how to set up outlook properly to get more benefits out of the program. I hired an small IT firm. They were missing the mark. Then I found Call That Girl. I ended up buying a prepaid plan. To me this is the best thing. I can send links to my people in or out the office. They get preferred treatment to book a time with Lisa and fix or set up their version of outlook. Then end results is we all get back to business faster. I believe in doing what you do best and delegating everything else. That only works if you get the right people in place. Lisa is that person. And the prepaid plan is almost like and always on call retainer. Thanks Lisa.”
George David, Interstate Appraisal Service LLC “Working for a large insurance company that had its own technical support division I never worried about getting support with my computer or software issues. After retiring I started my own small business “Interstate Appraisal Service LLC”. As an owner operator, i.e. one man show I didn’t have time to trouble shoot my e-mail issues on Outlook. My fix was to just open another account. Don’t do this if you’re ever thinking about it! Finally, my Outlook was unmanageable. I would get e-mails and not know where they went and would have to search all accounts wasting my time. I gave in and looked for on line help and not overseas but US based and found Lisa Hendrickson at Callthatgirl.biz.
I looked at her videos and decided to give her a call. Making an appointment was easy and she talked to me on the phone about my issues with Outlook and didn’t force me to pay any upfront fee until she decided if she could help me or not with my issues. The cost was reasonable and Lisa fixed all my issues in the time allotted and even added some free tweaks to my Outlook after my time was up. Now I have 1 e-mail Outlook account that works very well thank you. She also called back at the time scheduled and was pleasant to deal with. I would give Lisa 5 Stars if 5 was Very Satisfied and would Recommend. Thanks Lisa”
Rion Rizzo, Creative Sources “By the end of our first phone conversation, I was impressed not only with Lisa’s depth of knowledge of the ins and outs of Outlook, but with her ability to diagnose, explain, and solve problems in an expedient and efficient manner. We had various issues with three different computers, different profiles, preferences, etc., and Lisa got us sorted out and all on the same page in less time than I would have believed. She also provided guidelines that made sense for configuring and maintaining our email flow in the future. She offers practical, expert advice, and logical, effective solutions. If you need help with Outlook-related setup and operations, don’t hesitate to…Call That Girl.”
Kim Burke, Scuka Enterprises Ltd. “What can I say about Call That Girl……I really don’t know what we would have done if we hadn’t been introduced to Lisa from Call that Girl. Solutions seemed impossible and upgrading our software seemed like a huge task that was over our heads. After speaking with Lisa several times we decided to upgrade from Outlook 2007 to Outlook 2013 on Exchange and WOW what a difference it has made. No more downtime in the office pretending we are IT experts googling what we want fixed……now everything just works. Our emails sync flawlessly with our iphones and our company shared calendar is awesome. No one is missing appointments or meetings when they are out of the office. That being said there is no magic wand and poof everything is done; it’s a team effort but Lisa explains the migration process and offers excellent aftercare. It’s definitely money well spent!!”
Bob Bly
“As an internet marketing and copywriting strategist with 100’s of incoming emails on a daily basis, Outlook is the product I use to manage all of my communications. I found Lisa when searching for an Outlook Expert online. We scheduled an appointment and Lisa quickly figured out why I could not move emails from my Inbox to my managed subfolders. In just over an hour, she had me up and running again. I have relied on Lisa now since then to help with any and all Outlook issues I have.”
Vivienne van de Walle, (Medical) Director / owner, PT&R (MD, PhD, CPI, FAPCR)
“Working with Lisa has been a real pleasure. Looking for an email solution while traveling a lot, I found a YouTube video on Outlook Exchange by Lisa. As this looked like it would solve the issue I set up an appointment with her. As I am based in Europe (the Netherlands) we used Skype, which made things very easy. Due to the time difference we were able to do all the work outside my working hours so there was no interference with my day to day activities. Lisa would continue working while I could go to bed. It was a joy to wake up the next morning with the message how things were going and she even took the effort to write some kind Dutch words to me. The whole MS exchange was set up in my local language and the follow up of her has just been great. I can only say she has delivered what she promised and beyond with great and friendly service.”
Meg Fitzpatrick, MMF Strategies
“I became acquainted with Lisa through an organic Google search. Several technicians became stumped with my Microsoft Outlook contact issue. I had problems with synching my Contacts across my Samsung Galaxy Note 5, Surface and HP desk top computer. They did try to help me and solve the big mess. But, eventually they would raise their hands, scratch their heads and give up, or think they had solved the problem. One night, in total frustration, I surfed the web for an Microsoft Exchange expert and found Lisa’s “Call That Girl” posting; and decided I had nothing to lose trying a new IT resource. I can now recommend her from firsthand experience and results.
Lisa was like working with Sherlock Holmes and Watson – bright, technically knowledgeable and intuitive. She preserved until the ‘case’ was closed. She found the root cause – actually, several – of the messed up Contacts which are now clean and synch across platforms. Lisa is great, especially for complex technical issues, and a professional who was on time for each online appointment.
I am now taking her online video training to learn more about the ‘ins and outs’ of MS Office 365. The sessions are great – short tutorials where I feel like Lisa is sitting next to me explaining the features and how to optimize using the software.”
Bob Spiel, Spiel & Associates, Inc.
“Lisa Hendrickson has been one of the BEST resources I have found for my small business — and for me personally. She took the time over the New Years to get my Outlook program up and running again after spending up to 20 hours with Google support trying to sync all my devices. She hooked me up on Microsoft Exchange and I have never looked back since. She has helped with other issues since then as well, and each time she is responsive, responsible and gets the results wanted. I would recommend her help for anyone wanting to get their life back by taming their PC.”
Keri Y. Tarantino, SurgAssist, LLC
“Lisa has been an excellent resource for our Healthcare Consulting company and has provided a great foundation of expertise for Outlook users. She was a life saver in a very dark hour during some internal Outlook transition and came in and fixed the issues as well as provided a cloud based solution to ensure the connectivity and integrity of our data.
We work in a very faced passed society and we need critical resources at our fingertips like Call That Girl. Simply amazing service!”
Chuck Bolton, The Bolton Group LLC
“Lisa is a lifesaver! As a CEO Coach, I travel constantly and must be accessible and connected 24/7. When Microsoft Outlook crashed and I thought I lost 6 months of email, Lisa recovered it! And she moved me to Microsoft Exchange and synced myiPhone, iPad and MacBook so I’ll never have to worry about losing client information again. From a tech standpoint, I am good to go! Lisa is fast, professional and a joy to work with. Two thumbs way up and I highly recommend Call That Girl!”
Char Mason, www.colemanmasonevents.com
“The simple act of a frantic web search for Outlook help led us to contact “Call That Girl” over a year ago and we have been happily turning over our computer challenges to them ever since! They have successfully moved us to Microsoft Exchange, which dramatically reduced missed information and meetings. We are thrilled to now be focusing on what we do best…producing award winning events.”
Greg Albrecht, Managing Partner at M&A Executive Search
“We highly recommend Lisa Hendrickson from Call That Girl for Office 365 migrations and installations. Lisa did an outstanding job setting our office up on Office 365 and our home PCs also, as we do work remotely as well as maintain an office in St. Louis Park.
Lisa is an expert in Office 365 mapping, management and administration. We are completely satisfied and pleased with her timeliness, effectiveness and professionalism. I give her my highest professional and personal recommendation.”
Linda Yutmeyer Dupasquier, Galena Realty, Galena IL
“Lisa is the best computer expert I have ever worked with! She’s SO knowledgeable about computers and was able to fix problems that several other computer experts could not. As a small business owner in a rural area, it’s hard to find competent IT people, but how fortunate I was the day I stumbled upon Call That Girl! She’s just a phone call away. I always enjoy working with Lisa…what a woman!”
Lisa Diehl CCIM, CPM Diehl and Partners, www.closethediehl.com
“Call That Girl has been a partner of mine since 2008 when I started my own commercial real estate company in the Twin Cities. As a real estate agent who owns her own business, I cannot afford to be without tech support when I need it. Lisa and her team have been able to assist me in growing my organization and staying current with technology.”
Ron McCoy, www.realmccoy.com
“What can I say…Lisa, your creative and technical problem solving expertise really saved my bacon. Dealing with IT support was always a burden for me, feeling spoken down to, you know, another “ID10T” problem”, but your responsiveness and communication skills were professional and on target solving my problem and creating a long term support relationship, thanks!”
Brian Houston, Computer Guy
“I’ve been listening to Lisa’s “Call That Girl” podcasts for quite a while, and was always impressed with her skill set and the confidence she has in her work. As a part-time IT guy, I needed some expertise in transitioning the users at my full time job from Gmail to Exchange Online, and I knew for sure I didn’t want to tackle it myself. It was an easy decision to make to ask Lisa for help, and she was all over it. Not only did she help with the backup and migration, but she also helped me understand the process. In my opinion, the best IT professionals are the ones that are willing to share their knowledge so that the user is not always 100% reliant on outside help, but can learn to do for themselves. One other very important quality Lisa has is that she is fast…there’s no chewing gum stuck on her shoe! She gets the job done quickly, which lets you know that she respects your time and investment. If you need help with Office 365 migrations or other remote support, don’t waste your time calling around…just Call That Girl!”
Fern Perusse-Filzen, CPC, PCC, FLMI
“When I called Lisa, I was in the middle of migrating from Office/Outlook 2010 to Outlook 365. I had attempted to do this on my own and got terribly lost in the process. What the “wizard” guides don’t tell you are all of the details or order in which things need to be done. I had incomplete settings and was not able to import or sync my email or calendar. Lisa was able to remotely access my computer and straighten out the mess quickly and efficiently. She is proficient in the Microsoft application and knew exactly what to do. Lisa told me up-front in our initial call what she would do and the estimate of the cost. Lisa not only set-up my desk-top, but also helped sync my iPad and Android phone. This has improved my efficiency in entering appointments once (instead of having to enter in 3 devices) and I have access to business information when needed. I felt very confident in Lisa’s abilities as well as appreciated the open and honest communication while we worked together. I will recommend Lisa to anyone in need of help with Office 365.”
Rick Costello, Website Profit Doctors
“Thanks so much for your help. Before working your magic, my Outlook was sluggish and often stalled at start up. Not only has all that been corrected, but you also fixed the contact and email search features, which had been busted for years. You certainly know your stuff!”
Paul Lyons, Beef Jerky Outlet Franchise
“Call That Girl gets things done. If you need help with all things Microsoft and Outlook, Lisa is your best friend. She transitioned us to MS Exchange quickly, efficiently and affordably. Highly recommend. ”
Mike Rebollo, The Total Package
“Call That Girl has been an excellent resource for me. I am an independent sales rep and rely on my Windows PC along with Outlook. Although I have a very good source for my web hosting and web page design, I was looking for someone to help me with specific Outlook issues. Some of my issues were simple to handle, but many were more complex.
When I did the Google search and found Call That Girl, I was a little hesitant to work with someone long distance. I am in CA and Lisa is in MN. However, most of my other tech support is done remotely these day, so after speaking with Lisa, I decided to give it a try.
I must say I am extremely pleased with the prompt, professional response I get from Lisa and Call That Girl. She has helped me take care of all my issues. I was so pleased after the initial service I went ahead & purchased an additional 4 hours. I know things were going to come up over the next 12 months & I wanted someone I could rely on. I have used the service a couple of times since my initial service in November 2014.
I also found out that Call That Girl can provide service for QuickBooks too. We have not used it yet, but it is good to know we can. I highly recommend Call That Girl.”
Michael Sandberg, Sand Search Partners, LTD
“Lisa with Call That Girl has been incredibly helpful to our business. Not only did she do an amazing job getting us set up with Microsoft Exchange, she is always quick to respond to our inquiries and find solutions to any IT needs that we encounter.”
Tasha Coats, Visum Advertising
“After spending years of working with other IT support companies that leave me more exasperated and paying way too much for that frustration I finally turned to Lisa at Call That Girl for help for our small business. Lisa first was able to help me with moving everything on an old computer to a new one, all remotely! I had immediately bought a service pack so that anyone at my company could call without worry of cost. Since then she has been so prompt to helping us. Recently we added new emails and Lisa helped us get everything up and running using an “exchange” – whatever that is! I totally trust in her knowledge and expertise and nothing seem to take too long to get fixed! I have finally learned to always Call that Girl for IT help!”
Jane Carroo, Organizing Coach Company
“Lisa helped me with a challenging tech issue and implemented a solution that only took a couple of hours to implement. Thanks so much for your prompt response and tech wisdom!”
Jay Brody, independent consultant
“Stop wasting time searching for your Outlook solution on Google. You call a plumber for plumbing issues, go to a surgeon to perform surgery on you and see a dentist to fix teeth issue….you call Lisa to fix Outlook issues. After wasting too much time trying to fix Outlook issues on my own, a pain free search of Google led me to Lisa who politely and professionally fixed everything wrong with my Outlook. I have recommended her to numerous others and will use her services again in the future with my consulting clients.”
Chris David, President Novo Integrated Sciences (www.novointegrated.com)
“Superstar! Lisa brought me back from the edge. Lisa’s knowledge and dedication to the highest-quality customer service has been impressive! Our companies’ IT department hit a road-block on a complex set of issues related to Outlook and IMAP so I began my hunt for a solution. Found Lisa through online searching, watched a few You-Tube videos for “Call That Girl” and decided to contact Lisa. On a Friday, Lisa shuffled her schedule, got to work rapidly and by later the same day she had my email up and running smoothly. Lisa has gone out-of-her way to answer all follow-up questions. Call That Girl has my highest recommendation .. money very-well spent!”
Karen, Retired Project Manager
Lisa’s been my “go to” consultant for a decade. She is always current with
our changeable technology. She is fair in her pricing and billing practices.
She is personable and upbeat and optimistic – traits that I value especially
when coping with technology!!
Steve Garcia, AngeliCare Inc.
One of the best decisions I have ever made was contacting and utilizing Lisa’s service. I had an Outlook issue involving an error message that prevented me from sending messages. After using two other “Outlook experts,” who couldn’t solve the problem, I was lucky enough to find Lisa. It was a complicated and difficult issue that kept coming back after we thought it was resolved. Lisa never gave up, always answered my inquires and questions, and diligently worked until she finally resolved the issue. If you or your business have Outlook issues, don’t hesitate in contacting Lisa. You will not be disappointed.
TBH
“I was very pleased with Lisa’s work, she “fixed” my calendars & cleaned up a lot of extra’s I had from trying to fix issues myself. I can sync from my computer to my iPhone & iPad & have only one calendar. I would recommend her to a friend or colleague. Also, you can tell she likes Outlook & has been a super user for years.”
Merrill McAdams, Rivershore Nursery
“A strong and honest References is always a great way to help one determine if you want to engage the services of someone . I work in the hi-tech world and have both a personal computer and a company computer. Recently Outlook died for no reason on my personal computer. I found Lisa on the Web and reached out to her for help. Lisa had me up and running within 15 minutes, seriously, 15 minutes!! Going forward , I only work only with Lisa. I don’t recommend often, but in this case I highly recommend “Call that Girl”. Thank you Lisa, I appreciate you performing your magic…..both times!”
Robert W. Patterson, MD
“I had tried for over a year to get someone to help me with fixing the mess I had made with Microsoft Outlook. I was using it to handle emails from five different businesses and two personal accounts also. I had a friend who told me about Lisa at Call That Girl …so I called and gave her a try. Honestly, I was skeptical, at first.
What happened was I essentially then had a “Microsoft Exchange wizard” working with me. She quickly straightened out my mess, and then fixed the mess that had spread from my desktop here at the office to the one at home, as well as to my laptop, iPhone and iPad. She was unbelievable! There was no question she could not answer — She is the best ever! I had previously asked for help from three IT professionals (including one formerly on my staff). They were really unable to even understand my problems and needs. Lisa understood it, and fixed it. I think I will keep her email and number handy. She is awesome!”
Jack Williams
“I have known and dealt Lisa Hendrickson of Call That Girl for many years. I would have no hesitation in recommending Lisa for any problems that may arise on your computer with any aspect of Microsoft Office and with any problems that you may have with viruses, ransomware, malware, etc. I have used her to solve my issues with office (primarily Outlook) and various virus/hijacking situations that have occurred on my computers. She is extremely knowledgeable in all of the above areas and more. She is quick to respond, on time, reliable, trustworthy and fairly priced. Furthermore she backs up her service. Her business is many faceted and you should really take advantage of her expertise.”
Andy Labowitch, TruSource
“TruSource is a small boutique recruiting firm specializing in the Twin Cities Engineering market. My business is highly dependent on having access to consistent dependable email service. When Outlook gets corrupted, a key channel of communicating with my clients is compromised. Not good.
I have used Call That Girl on several occasions to resolve issues around Outlook 2010.
The issues involved everything from data file configuration to setting up my system on Microsoft Exchange. Lisa is a professional who has been responsive and easy to work with. She’s very good at quickly getting to the root of the problem, keeping the customer in the loop at all times and providing excellent follow-up. I would highly recommend Call That Girl for professional, competent and timely support. ”
Kevin C, New York City
“Lisa was extremely helpful in helping me solve a very specific request for my personal Outlook. I am very nitpicky about how I wanted my Outlook to be set up and she not only helped me fix it in a short time-frame, but definitely exceeded my expectations with her professionalism, care and attentiveness. Definitely would recommend her to anyone who has not found any luck in the deep rabbit holes of online search. Thanks, Lisa!”
Radha Nayar, Canada
“I had a hard drive crash and I realized that the person who backed everything up for me didn’t back up my outlook calendar and archives., Panicking isn’t the word for what I was feeling! But Lisa to the rescue. She miraculously found my calendar and my archives, ands taught me how to make sure I always have them. She made several recommendations to clean things up and safeguard all my data, and also helped me with several niggly Outlook issues. She is worth every penny! Thanks, Lisa!”