Zoom calendar event won’t add to New Outlook
Zoom calendar event won’t add to New Outlook
A client called in last week with this issue. He was using New Outlook and when he went to the Zoom.us online account and scheduled a meeting, the ics download would not launch to add to his calendar. This also happeneded using the Zoom desktop app. I too then tested this and found the same results with my New Outlook. The isc file default was also set to New Outlook, and the ics file would not even open in the downloads. Very strange, so I had to think a bit harder on this one. What I didn’t realize what was going to happen with someone using the zoom.us online scheduler and New Outlook, so I learned a bit about this with the client.
Then I remembered an older post I put up and just to show you how fast New Outlook can change and the apps. What I posted on this post back in Jan, has already changed. The app name has changed actually.
You can search for “Zoom Outlook” and you will see what options you get. I had two options and tested one of them and it worked. Then I launched New Outlook, went to my calendar and added an event and the Zoom calendar showed up. You will need to log into your Zoom account first, then it should stay for next time.
If you need help with this issues, please use the form below to reach out.
Category: New Outlook
About the Author (Author Profile)
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.Subscribe
If you enjoyed this article, subscribe to receive more just like it.
