Did You Get My Email?

Probably the worst 5 words in a sentence together. Right? Right. I hate when people ask me that question, that means….yes, busted on not replying. Why do we reply to some people and not others? What deems one email more important than another one? Is it the request or the amount of time it will take to reply? Below are some of my reasons (not all my reasons, just gathered from what others have said to me)

What are the main (truthful) reasons  we don’t reply to an email asap

• It’s not going to make you money so returning that email is not on the “get back to you asap” list.
• You have to go find something in your computer/offline to answer back, and don’t have time, don’t want to, don’t care, hate that person.
• You have to really go do some work to be able to reply back and who likes doing work that is not making you money? Most of these emails, do not include making money. It probably helps that person make money. Why rush?
• You are seriously overloaded with email and never reply back to anyone, so they are not special.
• You are actually one of those people who are “too busy” to do anything in regards to replying to emails, phone calls, returning voicemails or texting.
• The final reason, is that what is comes down to in all honesty is this…”I didn’t reply back because you are not a priority to me and I forgot  that you even emailed me in the first place”

For those folks that gets asked often this burning question of “did you get my email”…you can do a few things to combat it.

First…Start emailing everyone back asap, even if you don’t email back what they want.

Good answers are…

• When do you  need this by?
• Send me a calendar invite
• Can you email me again in a few days to remind me?
• I will email you on Thursday (schedule out a non-busy day to return all these emails you don’t have time to do usually)
• I’m not interested (hey, it’s true…you are not interested in everything, so just be honest)

I happen to be one of those people that end my day with zero emails in my inbox. I check my email again at night and take care what I can. In the am, I clear my inbox before I start work and then during the day, as I get emails, I move them to folders. As an email consultant, not only do I feel I have a great handle on my email, but it’s managed so I can find what I need and know exactly where it is. Email can be overwhelming, if you need help, feel free to schedule time with me and let me help you figure it out and get on a great path for 2016!

Category: Outlook Support