Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft 365 Outlook Expert

| June 21, 2021

We are a Minnesota Based Microsoft Outlook E-Mail Help & Support company who support clients anywhere in the US and internationally.

Most of our clients are calling in for help because they have not received help from Microsoft or Apple and are in trouble or they are frustrated with Googling things themselves.

I can help and I’m fast! I have knowledge with all versions of Outlook, 3rd party apps, Mac/Outlook 2011, iCloud, iTunes, Gmail and Exchange/Office 365 and offer personalized email management. Need help with something not on this list? I offer a free 15 minute consultation to see if I’m the right expert for you and your issues.

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out the form at the bottom of this page. If you need more information, read below

Why hire a Microsoft Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Need help now? Fill out this form or call 612-865-4475

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 13 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $225 for one hour
  • 3 hour ticket $599

Contact us today for a free 15 min consultation

612-865-4475

Or email Lisa @ callthatgirl.biz




10-Point Checklist

| June 15, 2021

My clients book time on my calendar to have me help resolve many different Outlook issues. I spend the first few minutes “getting to know the computer” so I can see what’s going on. What I find is helpful for me when I go to repair your Outlook. I also explain so my clients understand their computer better. I’m now offering a $59 10-Point checklist appointment so you can learn more about your Outlook and computer settings. This appointment should take 15 min. I will take notes on your computer so you have a copy.

What you will learn during this session: 

  • How to watch for issues yourself and get ahead of problems
  • How to manage your own Windows and Office updates
  • Verify your backup on a weekly basis

During this 10-Point checklist I will review and offer advice on the following:

  1. Microsoft personal and business accounts
  2. Windows accounts and OneDrive
  3. Office version
  4. Email/Mailbox size
  5. PST sizes
  6. Hard drive
  7. Windows updates
  8. Office updates
  9. Backup
  10. Antivirus

Please note that I will not do any repairs or configuration during this appointment.

Click here to schedule

 

Remote Connection

| June 12, 2021

www.logmein123.com

 

 

 

Microsoft Outlook Contacts Management

| May 23, 2021

Training With Lisa: Outlook Contacts Management

Ready to explore the wonderful world of Outlook contacts? Most people never make use of all the features that are built right in. Configured correctly, your Microsoft Outlook contacts can work seamlessly as your CRM system, with contacts shared within your company.

I show clients how to manage their contacts (both personal and professional); fix corrupted, duplicate, or unmanaged contacts; input contact data the way they want it; and synch everything with their phones.

Contacts training usually starts with the department lead, followed by a team webinar or quick, individual sessions. Getting everyone on board in the same way is the key to developing and maintaining a great contacts database.

Topics we’ll cover:

  • How to set up your address book, including creating contact folders
  • How to create contact groups (formerly known as distribution lists)
  • How to choose different views for your contacts
  • Adding/customizing fields
  • Understanding where Outlook stores your contact data: on your computer or on a server
  • How to share contacts within an organization
  • Phone and device configuration
  • How to export contacts for use in Excel
  • How to add contacts from your email inbox
  • Contact search tips

Bonus! How to use LinkedIn to find contacts

To schedule a consult or leave a message, use the contact form below:

Outlook Email Management Training

| May 13, 2021

Interested in having your team or a group of colleagues trained on Outlook, SharePoint, OneDrive or Teams? My name is Lisa and I’m certified in Microsoft Outlook and consider myself a master technician. I have 25 years experience working as a helpdesk tech and focused on email, email programs, and of course Outlook. I have been training end users and technicians on every aspect of email and Outlook since 1996 at almost very job I have had. While I follow an outline, I freestyle all my training and can answer technical questions on demand. This is what sets me apart from other professional trainers.

Hiring a technical trainer has benefits when you decide to invest in training for your team. For instance, if you want help after the training, I have all the remote software to remote in the computers and help configure or offer a private training session. As well, I see new issues and features daily and keep with the current trends of the ever changing Microsoft platform.

Please review the information below, watch my demo video and fill out the form to schedule a consult. 

General information:

  • Each training I offer does include a basic outline and can be customized.
  • All sessions are done via Zoom and are either 30 min or 1 hour in length depending on the attendees.
  • 30 min sessions are more popular to keep attention of the attendees. Then we take a break for two weeks and allow them time to learn their new products, then we do another follow up training where I can answer questions.
  • All Outlook Training begins with setting up your Outlook.

My demo videos are listed on my YouTube Channel www.youtube.com/callthatgirl

Here is a sample of one of my training videos I did on Outlook for technicians

Outline for Outlook Email Management

Settings

  • Having your Outlook settings and configuration done properly is a great way to start off using Outlook and Microsoft 365 features.
  • In this first session I cover fonts, signatures, templates, quick parts, quick steps, views and create a to do folder.
  • Knowing how to do use all these action steps in Outlook make the next steps easier

Inbox steps

  • 4 steps to making a fast reaction decision to an email
  • How to make decisions when processing email and improving on writing responses that are to-the-point yet deliver proper expectations.
  • Know when to stop a conversation and stop adding people
  • Create a good subject line

Folder and features 

  • Calendar scheduling tips with people outside your organization
  • Outlook Search tips
  • Keeping track of your to do list
  • Best use of drafts

End of Day

  • Learn techniques for closing up a workday and starting fresh the next day
  • Out of Office guidelines
  • Junk/Spam folder

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