Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft 365 Consulting Services

| March 21, 2021

Microsoft 365 Consulting Services

Call That Girl offers Microsoft 365 Expert Consulting and technical assistance to clients around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.

Most clients call us for the following reasons:

  • Microsoft 365 is a bit confusing and they want to talk to someone who can explain it to them and ask the right questions to make sure Microsoft 365 is the right choice.
  • They have already been through a migration that didn’t go well. Companies such as GoDaddy seem to have migrations that leave clients calling Microsoft to finish the job. Sometimes Microsoft cannot assist. This is where I step in and can help you resolve those last lingering issues and offer on-going support.
  • They are looking for a smaller experienced company to help with their migrations and have it go as seamless as possible. With my forms and surveys, I do my best to have your migration completed in one day. I offer next day aftercare to ensure everyone on the team has their special issues resolved. See the “Why Hire Lisa” section below.
  • Many small businesses have setup Microsoft 365 themselves and have questions about the products. Microsoft doesn’t have an easy to learn guide about OneDrive, SharePoint and Teams.
  • Training, I offer private one and one training and group training for specific products and Outlook.

If you are a IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Microsoft 365 coaching packages. 

New to Microsoft 365? 

  • Looking for a company to help your company migrate your email, calendar and contacts to Microsoft 365 Exchange? This is one of my favorite projects to do. I help small businesses get migrated in one day and then have an aftercare session. Training is optional but I offer that with my Outlook Training Videos, created with clients in mind.  Clients who purchase migrations services from us, every employee gets a complimentary login so they can watch and learn at their own pace.
  • Migration pricing: I have standard pricing, no hidden fees.

Need Microsoft 365 Aftercare? 

  • Already on using it and have a few questions? I know the answers! Most issues are leftover problems your IT company doesn’t know how to fix it and I do.
  • Calendar and contacts a mess after a migration? I help clean it all up and help your team get organized by sharing with the team and for mobile device use.
  • What about SharePoint and OneDrive? I can help you with setting up, configuring and training. The hardest part of both of these is doing everything right the first time.
  • Phones, iPads and tablets not working right? They are probably configured wrong, I will help you get everything in sync and teach you a few tricks to help your experience be a better one!

Why Hire Lisa

Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company.  I’m the only technician, so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.

Ready to get started?

  1. We will start with a 1 one hour consult to discuss your migrations needs, Microsoft 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.

More about Lisa

 

Microsoft 365 Consultant

| March 21, 2021

Microsoft 365 Consultant

Call That Girl offers Microsoft 365 Expert Consulting and technical assistance to clients around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.

Most clients call us for the following reasons:

  • Microsoft 365 is a bit confusing and they want to talk to someone who can explain it to them and ask the right questions to make sure Microsoft 365 is the right choice.
  • They have already been through a migration that didn’t go well. Companies such as GoDaddy seem to have migrations that leave clients calling Microsoft to finish the job. Sometimes Microsoft cannot assist. This is where I step in and can help you resolve those last lingering issues and offer on-going support.
  • They are looking for a smaller experienced company to help with their migrations and have it go as seamless as possible. With my forms and surveys, I do my best to have your migration completed in one day. I offer next day aftercare to ensure everyone on the team has their special issues resolved. See the “Why Hire Lisa” section below.
  • Many small businesses have setup Microsoft 365 themselves and have questions about the products. Microsoft doesn’t have an easy to learn guide about OneDrive, SharePoint and Teams.
  • Training, I offer private one and one training and group training for specific products and Outlook.

If you are a IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Microsoft 365 coaching packages. 

New to Microsoft 365? 

  • Looking for a company to help your company migrate your email, calendar and contacts to Microsoft 365 Exchange? This is one of my favorite projects to do. I help small businesses get migrated in one day and then have an aftercare session. Training is optional but I offer that with my Outlook Training Videos, created with clients in mind.  Clients who purchase migrations services from us, every employee gets a complimentary login so they can watch and learn at their own pace.
  • Migration pricing: I have standard pricing, no hidden fees.

Need Microsoft 365 Aftercare? 

  • Already on using it and have a few questions? I know the answers! Most issues are leftover problems your IT company doesn’t know how to fix it and I do.
  • Calendar and contacts a mess after a migration? I help clean it all up and help your team get organized by sharing with the team and for mobile device use.
  • What about SharePoint and OneDrive? I can help you with setting up, configuring and training. The hardest part of both of these is doing everything right the first time.
  • Phones, iPads and tablets not working right? They are probably configured wrong, I will help you get everything in sync and teach you a few tricks to help your experience be a better one!

Why Hire Lisa

Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company.  I’m the only technician, so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.

Ready to get started?

  1. We will start with a 1 one hour consult to discuss your migrations needs, Microsoft 365 purchase, get more information about your goals and create a game plan. Please use the scheduler at the bottom, find a good time that works for you and have all of your questions ready for the appointment.

More about Lisa

 

Microsoft Outlook Investigator

| February 3, 2021 | 0 Comments

Microsoft Outlook Investigator

How my expertise can help you

As a highly skilled technician and Microsoft Outlook expert, I offer email and Outlook repairs and configuration, as well as email migrations to Microsoft 365. In the legal field, I’m available for expert search, e-discovery and investigations requiring data recovery.

My expertise goes beyond the technical. In two decades of working with users and companies on Outlook and other 365 products, I’ve become not just a software specialist but a bit of a behavioral specialist. Knowing how people think, react, and work with these products gives me a huge advantage in setting up Outlook and configuring other complicated systems. Understanding how people tend to manage their own data also helps me in finding and recovering missing data, whether intentionally destroyed or deleted by accident.

Think of me when you need to:

  • Search and recover lost and deleted emails, contacts, tasks, calendar events
  • Recover email that was intentionally deleted
  • Recover email that was accidentally deleted
  • Find missing PST and OST databases
  • Discover and collect lost emails needed for a legal matter
  • Investigate email hacking
  • Investigate employee theft or sabotage

I can show you how to:

  • Protect yourself and your firm from phishing scams
  • Understand your cybersecurity risks
  • Set up email transfer for legal matters
  • Use Outlook as a CRM to replace firm software
  • Migrate email accounts from POP or IMAP to Microsoft Exchange
  • Migrate data from local servers to SharePoint/Teams
  • Test your data restoration capability

Need a trainer or speaker? I can cover:

  • Research and search tips and tricks
  • Cybersecurity best practices
  • Investigation techniques
  • How to manage multiple email accounts
  • Inbox and folder management across devices
  • How to manage large email accounts with other databases for search requirements
  • Guidelines for sharing contacts with company staff
  • Guidelines for sharing data outside your organization

Legal experience includes:

  • Setting up email security and training for smaller law firms
  • Offering Outlook expertise to supplement IT departments’ work at larger law firms
  • 10 years of experience with finding evidence and documenting findings
  • A growing roster of legal and paralegal clients
  • Past speaker, ABA TechShow conference
  • BS, Criminal Justice & Law Enforcement, Winona State University

How I work:

  • All my services are available remotely using the remote support software LogMeIn Rescue
  • Also available for on-site work

Click to schedule a no-cost consultation!

 

Outlook Investigator

| February 3, 2021 | 0 Comments

Outlook Investigator

How my expertise can help you

As a highly skilled technician and Microsoft Outlook expert, I offer email and Outlook repairs and configuration, as well as email migrations to Microsoft 365. In the legal field, I’m available for expert search, e-discovery and investigations requiring data recovery.

My expertise goes beyond the technical. In two decades of working with users and companies on Outlook and other 365 products, I’ve become not just a software specialist but a bit of a behavioral specialist. Knowing how people think, react, and work with these products gives me a huge advantage in setting up Outlook and configuring other complicated systems. Understanding how people tend to manage their own data also helps me in finding and recovering missing data, whether intentionally destroyed or deleted by accident.

Think of me when you need to:

  • Search and recover lost and deleted emails, contacts, tasks, calendar events
  • Recover email that was intentionally deleted
  • Recover email that was accidentally deleted
  • Find missing PST and OST databases
  • Discover and collect lost emails needed for a legal matter
  • Investigate email hacking
  • Investigate employee theft or sabotage

I can show you how to:

  • Protect yourself and your firm from phishing scams
  • Understand your cybersecurity risks
  • Set up email transfer for legal matters
  • Use Outlook as a CRM to replace firm software
  • Migrate email accounts from POP or IMAP to Microsoft Exchange
  • Migrate data from local servers to SharePoint/Teams
  • Test your data restoration capability

Need a trainer or speaker? I can cover:

  • Research and search tips and tricks
  • Cybersecurity best practices
  • Investigation techniques
  • How to manage multiple email accounts
  • Inbox and folder management across devices
  • How to manage large email accounts with other databases for search requirements
  • Guidelines for sharing contacts with company staff
  • Guidelines for sharing data outside your organization

Legal experience includes:

  • Setting up email security and training for smaller law firms
  • Offering Outlook expertise to supplement IT departments’ work at larger law firms
  • 10 years of experience with finding evidence and documenting findings
  • A growing roster of legal and paralegal clients
  • Past speaker, ABA TechShow conference
  • BS, Criminal Justice & Law Enforcement, Winona State University

How I work:

  • All my services are available remotely using the remote support software LogMeIn Rescue
  • Also available for on-site work

Click to schedule a no-cost consultation!

 

Email Investigator

| January 30, 2021 | 0 Comments

Email Investigator

Lisa Hendrickson is an Outlook Expert and assists as an Email/Outlook technical search expert with legal matters concerning hacking/phishing,  recovery, investigations and eDiscovery. She also works as a technician supporting email and Outlook repairs, configuration and email migrations to Microsoft 365.

Her years of specializing in Outlook and the other 365 products gives her an advantage of knowing how people think, react and work with their products. Understanding how people work with their data is critical in finding data, setting up Outlook and helping configure complicated systems.

  • Recovering email that has been deleted with intention or without
  • Discovering missing PST and OST databases
  • Intentionally removed
  • Email hacking investigations
  • Employee theft and sabotage
  • Phishing/Cybersecurity issues
  • Recovering email that was accidently destroyed
  • Email transfer for legal matters
  • Assist small law firms with setting up email security and training
  • Assist larger law firms as a back fill Outlook expert to help their current IT department
  • Migrating email accounts from POP or IMAP to Microsoft Exchange
  • Migrating data from local servers to SharePoint/Teams

Outlook Technical Training

  • Research/search training
  • Investigation techniques
  • Managing other email accounts
  • Inbox and folder management with all of your devices
  • Managing large email accounts with other databases for search requirements
  • Sharing contacts with company staff
  • Sharing data outside your organization
  • Using Outlook as a CRM to replace law firm software
  • Cybersecurity training

Other Technical Training

  • Using SharePoint, OneDrive and Teams
  • Organizing data

More about Lisa’s experience in legal

  • Lisa is not trained in legal nor does she write legal documentation
  • She helps with finding evidence and documenting her findings
  • She has two degrees in criminology from Winona State University
  • Certified in Microsoft Outlook.
  • She spoke at the ABA Tech Show in 2017
  • She has many clients that work in legal and the paralegal area

Schedule a no cost consult on her calendar below

 

Email Forensics Investigation

| January 30, 2021 | 0 Comments

Email Forensics Investigation

Lisa Hendrickson is an Outlook Expert and assists as an Email/Outlook technical search expert with legal matters concerning hacking/phishing,  email forensics, recovery, investigations and eDiscovery. She also works as a technician supporting email and Outlook repairs, configuration and email migrations to Microsoft 365.

Her years of specializing in Outlook and the other 365 products gives her an advantage of knowing how people think, react and work with their products. Understanding how people work with their data is critical in finding data, setting up Outlook and helping configure complicated systems.

  • Recovering email that has been deleted with intention or without
  • Discovering missing PST and OST databases
  • Intentionally removed
  • Email hacking investigations
  • Employee theft and sabotage
  • Phishing/Cybersecurity issues
  • Recovering email that was accidently destroyed
  • Email transfer for legal matters
  • Assist small law firms with setting up email security and training
  • Assist larger law firms as a back fill Outlook expert to help their current IT department
  • Migrating email accounts from POP or IMAP to Microsoft Exchange
  • Migrating data from local servers to SharePoint/Teams

Outlook Technical Training

  • Research/search training
  • Investigation techniques
  • Managing other email accounts
  • Inbox and folder management with all of your devices
  • Managing large email accounts with other databases for search requirements
  • Sharing contacts with company staff
  • Sharing data outside your organization
  • Using Outlook as a CRM to replace law firm software
  • Cybersecurity training

Other Technical Training

  • Using SharePoint, OneDrive and Teams
  • Organizing data

More about Lisa’s experience in legal

  • Lisa is not trained in legal nor does she write legal documentation
  • She helps with finding evidence and documenting her findings
  • She has two degrees in criminology from Winona State University
  • Certified in Microsoft Outlook.
  • She spoke at the ABA Tech Show in 2017
  • She has many clients that work in legal and the paralegal area

Schedule a no cost consult on her calendar below

 

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