Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Outlook PST files stored in OneDrive or SharePoint

| August 16, 2021

Outlook PST files stored in OneDrive or SharePoint

Please note:

This blog if not for people who use IMAP or Exchange for their email in Outlook.

This blog is a bit longer than my usual but it’s full of information you need to know about Outlook and your PST files.

If you are using Outlook and have a PST file for your POP email or for storage of older emails, I don’t recommend keeping your PST in your OneDrive or SharePoint accounts aka…cloud accounts).  And it’s definitely not a good idea to have one PST in OneDrive open in two Outlook desktop applications on two or more computers.

When you setup a new computer, Microsoft sets up a OneDrive account for you and makes it your default for your desktop and documents. If you import your old data to your new computer, the data goes into your OneDrive account. As you setup your Outlook, you will look for the PST and it will show up in this location C:\Users\Your Profile\OneDrive\Documents

These PST files need to be stored in your C:\Users\Your Profile\Documents\Outlook Files. Then you can setup a backup program to back this up on a daily basis.

As an Outlook Expert who fixes these issues all the time, here is what I tell clients why OneDrive is not a great storage location

  • Outlook is constantly working processing your emails and data in PST files. OneDrive/SharePoint is a synchronizing program.
  • The PST can get corrupted by the synchronizing
  • The PST can get broken from the Outlook connection if OneDrive breaks
  • OneDrive can sign out with a Windows Update causing the PST to possibly disconnect and you can’t open Outlook
  • Hard to get a version history change if you need it if you’ve been using it in OneDrive and not connected.
  • You need the PST to be local in the computer, not in the cloud and OneDrive is a cloud based program

How to tell if your Outlook has a PST in OneDrive

  • Go to File in the upper right corner of your Outlook
  • Go to Account Settings
  • Click on Account Settings again
  • Find the data files tab
  • If you have a PST in your Outlook, you will see it listed there

 

 

 

 

 

 

 

 

 

If you need my help removing it from OneDrive to your local computer, please schedule time on my calendar below. I will reconfigure the PST and help you setup backup too. I do not offer instructions on how to move the PST as it can be complicated.

Final note: 

If you have older PST files that are not in use in OneDrive, I can’t say that is completely bad but if you open and close them alot, you should consider moving them out of OneDrive to your local computer.

Microsoft 365 Cloud Migration Expert San Francisco

| August 14, 2021

Microsoft 365 Cloud Migration Expert San Francisco

If you are looking to migrate your company data to the cloud from on-premise servers or personal OneDrive accounts to Business Microsoft 365, going it alone can be a tedious task. You want to work with an experienced technician who can help migrate your data and train your users on the new technology. Having a technician who also can offer training is a bonus to your migration.

My business does not offer service contracts but blocks of time to help support your project. I offer 1 hour appts up to 10 hour blocks. I bill in 15 min increments and the time can be used to help migrate your data, setup and configure Teams/SharePoint and OneDrive and train your end users in private sessions. Group training webinar style can also be scheduled.

I help companies of all sizes migrate their data and train users:

  • One person business with a complicated personal OneDrive account to business OneDrive
  • Smaller companies who don’t have their own IT department and have been relying on their own research
  • Company of 300 end users needing a technician to help guide you for a short project and training
  • Technical teams just starting out with Microsoft 365 who need in depth training

Use the form below to schedule a no cost consult to see if I can help or call 612-865-4475

Microsoft 365 Cloud Migration Expert Tulsa

| August 14, 2021

Microsoft 365 Cloud Migration Expert Tulsa

If you are looking to migrate your company data to the cloud from on-premise servers or personal OneDrive accounts to Business Microsoft 365, going it alone can be a tedious task. You want to work with an experienced technician who can help migrate your data and train your users on the new technology. Having a technician who also can offer training is a bonus to your migration.

My business does not offer service contracts but blocks of time to help support your project. I offer 1 hour appts up to 10 hour blocks. I bill in 15 min increments and the time can be used to help migrate your data, setup and configure Teams/SharePoint and OneDrive and train your end users in private sessions. Group training webinar style can also be scheduled.

I help companies of all sizes migrate their data and train users:

  • One person business with a complicated personal OneDrive account to business OneDrive
  • Smaller companies who don’t have their own IT department and have been relying on their own research
  • Company of 300 end users needing a technician to help guide you for a short project and training
  • Technical teams just starting out with Microsoft 365 who need in depth training

Use the form below to schedule a no cost consult to see if I can help or call 612-865-4475

Microsoft 365 Expert for Small Business

| August 13, 2021

Microsoft 365 Expert for Small Business

If you are looking to migrate your company data to the cloud from on-premise servers or personal OneDrive accounts to Business Microsoft 365, going it alone can be a tedious task. You want to work with an experienced technician who can help migrate your data and train your users on the new technology. Having a technician who also can offer training is a bonus to your migration.

My business does not offer service contracts but blocks of time to help support your project. I offer 1 hour appts up to 10 hour blocks. I bill in 15 min increments and the time can be used to help migrate your data, setup and configure Teams/SharePoint and OneDrive and train your end users in private sessions. Group training webinar style can also be scheduled.

I help companies of all sizes migrate their data and train users:

  • One person business with a complicated personal OneDrive account to business OneDrive
  • Smaller companies who don’t have their own IT department and have been relying on their own research
  • Company of 300 end users needing a technician to help guide you for a short project and training
  • Technical teams just starting out with Microsoft 365 who need in depth training

Use the form below to schedule a no cost consult to see if I can help or call 612-865-4475

Microsoft 365 Cloud Migration Expert Chicago

| August 13, 2021

Microsoft 365 Cloud Migration Expert Chicago

If you are looking to migrate your company data to the cloud from on-premise servers or personal OneDrive accounts to Business Microsoft 365, going it alone can be a tedious task. You want to work with an experienced technician who can help migrate your data and train your users on the new technology. Having a technician who also can offer training is a bonus to your migration.

My business does not offer service contracts but blocks of time to help support your project. I offer 1 hour appts up to 10 hour blocks. I bill in 15 min increments and the time can be used to help migrate your data, setup and configure Teams/SharePoint and OneDrive and train your end users in private sessions. Group training webinar style can also be scheduled.

I help companies of all sizes migrate their data and train users:

  • One person business with a complicated personal OneDrive account to business OneDrive
  • Smaller companies who don’t have their own IT department and have been relying on their own research
  • Company of 300 end users needing a technician to help guide you for a short project and training
  • Technical teams just starting out with Microsoft 365 who need in depth training

Use the form below to schedule a no cost consult to see if I can help or call 612-865-4475

Microsoft 365 Cloud Migration Expert for Small Business

| August 10, 2021

Microsoft 365 Cloud Migration Expert for Small Business

If you are looking to migrate your company data to the cloud from on-premise servers or personal OneDrive accounts to Business Microsoft 365, going it alone can be a tedious task. You want to work with an experienced technician who can help migrate your data and train your users on the new technology. Having a technician who also can offer training is a bonus to your migration.

My business does not offer service contracts but blocks of time to help support your project. I offer 1 hour appts up to 10 hour blocks. I bill in 15 min increments and the time can be used to help migrate your data, setup and configure Teams/SharePoint and OneDrive and train your end users in private sessions. Group training webinar style can also be scheduled.

I help companies of all sizes migrate their data and train users:

  • One person business with a complicated personal OneDrive account to business OneDrive
  • Smaller companies who don’t have their own IT department and have been relying on their own research
  • Company of 300 end users needing a technician to help guide you for a short project and training
  • Technical teams just starting out with Microsoft 365 who need in depth training

Use the form below to schedule a no cost consult to see if I can help or call 612-865-4475