Category: GeneralInterested in having us do your hardware repairs? Call others first and get quotes or save yourself and be sure you get the most affordable, fast turnaround repairs by Calling That Girl! Our St. Louis Park location offers friendly service and knowledable technicians.
Minneapolis Office (Call us first please to insure the best level of support, somtimes our remote services are best!
Hours 10am-6pm
PC/Networking Support
Laptop power jack replacement and repair
Laptop screen replacement
Laptop keyboard replacement
Desktop computer hardware repair
Crashed hard drives
Data recovery
Blue screens of death repair
5871 Cedar Lake Rd. #214
St. Louis Park, MN 55416
612-865-4475
So you get the “blue screen” or “blue screen of death”…what do you do now?
If you call someone, you may get this answer, “It’s your hard drive”
Or is it…???
I’ve troubleshooted many of these errors. Sometimes simple troubleshooting is all you need to do. Sometimes it’s a bad Windows update or a software glitch that caused the blue screen to happen. Sometimes it is your hard drive. Somtimes it’s hard to tell unless you bring it in our shop.
Two calls this week in the shop proved that it was a Windows problem and we quickly resolved it by doing some magic in the shop, cost to the client? An easy $40 fix. Didn’t take much more than 30 minutes for us to repair it.
Here are a few tips for you to try yourself at home before bringing it into our shop.
If it blue screens, it’s more than likely your mouse or USB port (wireless mice and keyboards can also cause a blue screen). If the end of your mouse has a circular end, it’s probably not the issue. If it has a 1/2″ thin metal end, it’s a USB mouse and could be the issue. Try another mouse if you have one.
If your computer turns on fine again, then test your USB plug-ins. (camera, webcam, printer, etc) If then all seems ok, go in and back up your information/data right away.
Again….if anything at this point fails, it could be a hard drive or a software issue. I don’t always think it’s a bad drive if it blue screens. Sometimes your computer just has a bump in the road and needs to be “reset”. The troubleshooting tricks above often help figure out what may be causing the issue.
If you have any questions, feel free to contact us at 612-865-4475 or contact us with the form below
Hello 2011!! Call That Girl is all staffed up and ready to head into this exciting new year! To celebrate the growth we are experiencing, why not share the joy with one of our computer cleaning sales!
So, here is the deal. You’ve been suffering with a slow and sluggish computer, right? For $60, you get an all-inclusive cleaning, inspection and maintenance check….no time limits, one flat fee…AND if you want to have us remove your Norton, McAfee, AVG, Trend Products, we do that too in the cleaning. For an extra 25 buckaroos, you can get a 2 for 1 LIFETIME license of one our new favorite malware products, SuperAntiSpyware.
Got 2 computers? Save $10 and get a 2-fer, $110 for both! (Must be booked at the same time).
CLICK HERE TO BOOK NOW
A computer cleaning is great if you:
Rules:
The computer cleaning includes:
Our computer cleanings usually take an hour, but may go longer than that due to upgrades and scans. We have changed our billing for all computer cleanings to be a flat fee, no more hourly billing.
Feel free to forward this email to any of your friends and family.
Today I got a call from a client that caught some scareware that really did scare her, and her computer to the point it almost crashed her computer. Almost. She called That Girl and we got her back up and running.
What happened? She was on the internet and just surfing around, like most of you do on Sunday mornings. She clicked on something she was going to look at and next thing she knew, she had downloaded something and it brought up a window stating she had to buy a removal program for X amount of dollars.
This folks, is scareware, but can have a back end of malware. Malware is malicious software (mal-ware). If she had started to click on the program and try to close it down, it would have downloaded malware and started to cause chaos in her computer. And unfortunately, this client did click on the pictures enough and lost access to the internet.
Sometimes, it’s worse than this! Many times it causes your windows to crash and you can’t boot your computer up normally. 9 times out of 10, if you Call That Girl, we can walk you through getting your computer up again and run some scanner tools to remove the scareware, malware and spyware that was downloaded into your system.
We are also big believers in using great protection, not AVG 2011, Norton, McAfee, Trend, WebRoot, etc. Scareware, Malware and spyware get right through this big box programs (Norton is the worst at catching it!!!) We are firm believers in buying the real time protection (Malwarebytes) of the program that we use to clean up your scareware, malware and spyware!
If you are reading and want to make sure you have protection that works, read these instructions for downloading, installing and configuring Malwarebytes. It’s one of our favorites and we are resellers of this product.
https://callthatgirl.biz/malwarebytes-installation-and-configuration
If this is too much for you to understand, please fill out the form below to schedule some time for us to help you, we can also remove your other programs (that usually don’t work!) and get you a refund if you have recently purchased Norton. They have an awesome refund page!
Call That Girl is also now supporting SuperAntiSpyware moving ahead in 2011. Watch for details!
I had a computer mishap over the holidays, nothing serious…but you know this old Dell I keep bringing back to life? Well, it’s finally near deaths door. It had a serious issue over the holidays and I set up my basement computer to have a 2nd available at any time. Not all of you have a 2nd computer so you can’t do what I did, was make copies of all of my stuff and put on that 2nd computer just in case! (I also have Mozy Online Backup on the old Dell too).
It can be a shock and somewhat scary for some folks when they come down from bed, get coffee brewing and start up their computer to nothing. No power, no windows splash screen, no song of “My computer is booting up”. I have had this happen to me in the past (last year when I finally killed my original HP computer!!). It just isn’t a good feeling to know that you computer finally croaked, but to feel that you are CONFIDENT that your stuff is backed up is a GREAT feeling.
Mozy Online Backup is a awesome online backup software tool that allows you to do 2 gigs free to try them out, or you can purchase unlimited for $55 a year. Many of our clients do the unlimited as most of us have more than 2 gigs to back up. $55 to save all of your precious memories? You bet it’s a good deal!
If you would like to try out the 2 gigs free, click here!
If you would like us to help you set up the unlimited, click here to book an appointment. Our usual rates is $48.75 to set this up, but for this week only, we will offer it for $35.
