RSSCategory: New Outlook

New Outlook Error: Microsoft.Exchange.Data.Storage.QuotaExceededException

| October 4, 2025

Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator.

Your message did not reach some or all of the intended recipients.

Too long/didn’t read: The above content is all with this error: The account for Microsoft needs to be upgraded to get more space, the $99 plan will do it. 

Storytime: This was in an email from a client who got a bounce back email from Microsoft, using Outlook.com in her Outlook Classic desktop application. Here is what happened and how I fixed it.

Client has just setup Outlook.com. I had migrated all her email to this account from her comcast.net account. All was good until her computer rebooted and Outlook Classic was not pinned on the task bar anymore and New Outlook replaced it. She tried to open New Outlook and it would not set up her Outlook.com account. She called me back and I got her Outlook Classic back up and running but this error still showed up when I tried to send a test message. I logged in online to her outlook.com account and found this error “Your account has been locked“.

 

I have seen this error before with new Outlook.com accounts, so it was not new to me. Outlook.com will do this on occasion. I got her unlocked and logged back into her online account. Then we found out her account was out of space and needed a personal Microsoft 365 subscription to get more space. After she paid that, it took about 20 min or so and her email was back up and running and we could launch New Outlook just fine.

So she had a two problems actually. If you are having issues, please send me a message using the form below or schedule an appointment.

 

New Outlook Accounts are grayed out cannot remove

| September 12, 2025

New Outlook Accounts are grayed out cannot remove

Long title, big problem! I have now seen this twice. This error usually is found when you add email accounts and the inbox is flickering gray lines. Same resolution.

Here is what I did, should work for you:

  • I tried to remove the account, it was gray also, could not remove.
  • My next step was to set up Outlook Classic, and added only one account.
  • Then I hit the blue toggle at the top right to switch back to New Outlook.
  • Launched New Outlook, then the email downloaded and I could remove accounts again, but I didn’t need to, they worked out.

Fun trick huh?

This is one of many New Outlook errors coming, if you need my help, please fill out the form below. Also check out my Patreon to read my “New Outlook Book”

https://www.patreon.com/c/NewOutlookForTechnicians/

 

New Outlook Gmail has flickering gray lines in inbox emails not loading

| September 12, 2025

New Outlook Gmail has flickering gray lines in inbox emails not loading

Long title, big problem! I have now seen this twice. Client has all the emails setup but the inbox is flickering gray lines.

Here is what I did, should work for you:

  • I tried to remove the account, it was gray also, could not remove.
  • My next step was to set up Outlook Classic, and added only one account.
  • Then I hit the blue toggle at the top right to switch back to New Outlook.
  • Launched New Outlook, then the email downloaded and I could remove accounts again, but I didn’t need to, they worked out.

Fun trick huh?

This is one of many New Outlook errors coming, if you need my help, please fill out the form below. Also check out my Patreon to read my “New Outlook Book”

https://www.patreon.com/c/NewOutlookForTechnicians/

 

New Outlook Cannot Add a New Email Without a Microsoft License

| September 5, 2025

New Outlook Cannot Add a New Email Without a Microsoft License

This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would not set up due to “no license available” error. Unfortunately I didn’t get the exact error screenshotted but it was similar to what I just stated.

He was using Microsoft 2016, which only comes with the Outlook Classic. And the product is a download, installed on the computer. So for him to add that 365 account, he would need to subscribe to 365 apparently.

He did not want to do that as he had software that would not work with 365, so we set up Outlook Classic.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technicial details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

 

Where are search folders in New Outlook?

| September 4, 2025

Where are search folders in New Outlook?

Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technical details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

New Outlook Adding a Signture to Calendar Events

| September 4, 2025

New Outlook Adding a Signture to Calendar Events

This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technical details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.