RSSCategory: New Outlook

HP Officejet Pro 9120e series will only scan to New Outlook

| February 25, 2025

HP Officejet Pro 9120e series will only scan to New Outlook

Oof this was a fun job to figure out! Client called and said her new HP printer would only scan to New Outlook. I figured something was up so I did all my troubleshooting, and after not finding any options to change to old or classic Outlook, we called HP. I got two different people who frankly didn’t know what was going on. I decided to train my client on how to use the Windows Fax and Scan in her computer and it scanned perfect and used the “forward to email” option that opened her classic Outlook.

This is all I have for you, if you know of a workaround, please let me know, otherwise below are the notes to get around it. If this is a dealbreaker for you, you can use New Outlook, call HP and complain to see if they found a patch for this (the patch they offered us, did NOT work btw), or return it and get another printer that does print to old or classic Outlook.

How to find and use the Windows Fax and Scan app:

  • Go to your search at the bottom of your task bar and search “Scan”
  • You should see a pop up for “Windows Fax and Scan”
  • Launch the app and then if you plan on using it often, in the task bar right click on it and pin to task bar.
  • Then scan and the image will show up, you can click on it and then click on the  “forward to email” button.

If you need my help, please use the contact form below. Thanks! ~Lisa

 

How to migrate emails from Classic Outlook to New Outlook

| January 15, 2025

How to migrate emails from Classic Outlook to New Outlook

This is a loaded questions with a possibility of 100’s of answers. I’ll explain as simple as I can here, then I’ll try to explain more at the bottom of this post. If you need my help, please use the form below to get in contact.

Microsoft services: 

  • If you have a Microsoft Exchange or Outlook.com/Hotmail.com/Live.com/MSN.com account, your emails, calendars and contacts should show up in the New Outlook just fine.
  • If you have local PST files in addition, you can now add them to the New Outlook. Currently as of Jan 15, 2025 you cannot edit, move/add to these, Microsoft says by March you should be able to
  • I recommend you move all PST data to your Microsoft Exchange server for better use of the data on phones/iPads, etc
  • Templates, rules and other 365 Exchange features should work in New Outlook just fine

IMAP accounts

  • These accounts are fairly typical these days with all cable providers, Network Solutions, Bluehost, Hostgator and Gmail, Google Workspace, AOL, Yahoo
  • Only email from Classic Outlook will open in New Outlook
  • Any data (calendar, contacts, tasks, notes) in a PST/or (This computer only) will not show up in New Outlook
  • This data needs to be migrated to your email server (Gmail/Google Workspace, Yahoo, AOL)
  • Cable companies do not have calendar and contacts available on their servers
  • Rules will not move to New Outlook
  • Local quick steps, quick parts, other “features” you love, might not work for you

POP

  • POP accounts will not setup in New Outlook
  • PST can be opened in New Outlook
  • Your folder structure will change as your email IMAP might not match your current POP/PST
  • While you can open the PST in New Outlook, your categories, other customizing will most likely be gone
  • In time, you can open the PST in New Outlook and use it more, but it’s not going to be recommended. I recommend moving the data to a Microsoft server so you can use all the features you enjoyed in classic Outlook

To migrate email: 

  • Migrate your PST data to a Microsoft/Google Workspace account via classic Outlook
  • This can take a lot of time to complete and it’s easy to do for some folks
  • I can help you and while I know you’re here looking for answers, I do have a long 17 min video on YouTube you can view to try to do it yourself.
  • If you need my help, use the form below the video to get in contact

Want even more information or use other social media/communities?

 

How to use Zoom in New Outlook

| January 10, 2025

How to use Zoom in New Outlook

Take note: You will need to have a Business 365 Exchange account to add this app.

To add this app, open New Outlook and find “apps” on the left side of the window

“Add Apps”

Search “Zoom” and you should “Zoom for Outlook Extensions”

Click on it and hit “Open”

If successful, it will say “Start using Zoom for Outlook Extension”

Hit “Got it” and close that window

Create a new event in New Outlook and you should see the Zoom app

If you need my help with New Outlook, Classic Outlook or any 365, use the contact form below.

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Where are the quick steps in New Outlook

| December 29, 2024

Where are the quick steps in New Outlook

New Outlook does not have the feature in the standard view, so you will need to change the view. Good news for Microsoft Exchange and Outlook.com users, it should have migrated over nicely for you. POP/PST and IMAP users might have to make a new quick step.

In New Outlook, you need to change your view to “classic view”

Click on “View’ in the top navigation bar

Click on “Layout”

Click on “Ribbon”

Change to “Classic View”

Click on the “Home” tab and you will see the quick steps again and can use it for your emails to go to folders.

If you need my help with this or any other New Outlook issue, please use the form below to get in contact.

Want even more information or use other social media/communities?