RSSCategory: New Outlook

Where are search folders in New Outlook?

| September 4, 2025

Where are search folders in New Outlook?

Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technical details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

New Outlook Adding a Signture to Calendar Events

| September 4, 2025

New Outlook Adding a Signture to Calendar Events

This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic.

If you are new to “New Outlook”, You can check out my New Outlook Resource Guide that I have on my navigation bar at the top of this webpage. Or you can see my posts on the side bar —->>>

or click here https://callthatgirl.biz/new-outlook-resource-guide

I’m keeping up with all the technical details coming our way as I am an Outlook Expert. I have to know these so I will share with you too!

If you need my help moving forward with migrations, setup issues or anything New Outlook related, use the form below to get in contact. Happy to help end users, IT/MSP and corporations with any needs.

 

Zoom calendar event won’t add to New Outlook

| August 29, 2025

Zoom calendar event won’t add to New Outlook

A client called in last week with this issue. He was using New Outlook and when he went to the Zoom.us online account and scheduled a meeting, the ics download would not launch to add to his calendar. This also happeneded using the Zoom desktop app. I too then tested this and found the same results with my New Outlook. The isc file default was also set to New Outlook, and the ics file would not even open in the downloads. Very strange, so I had to think a bit harder on this one. What I didn’t realize what was going to happen with someone using the zoom.us online scheduler and New Outlook, so I learned a bit about this with the client.

Then I remembered an older post I put up and just to show you how fast New Outlook can change and the apps. What I posted on this post back in Jan, has already changed. The app name has changed actually.

You can search for “Zoom Outlook” and you will see what options you get. I had two options and tested one of them and it worked. Then I launched New Outlook, went to my calendar and added an event and the Zoom calendar showed up. You will need to log into your Zoom account first, then it should stay for next time.

If you need help with this issues, please use the form below to reach out.

How do I add RSS feeds in New Outlook

| August 29, 2025

How do I add RSS feeds in New Outlook

RSS feeds is not included yet in the New Outlook version.

You can send feedback to Microsoft using this link https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472

 

New Outlook and the future with 365 Apps

| August 27, 2025

New Outlook and the future with 365 Apps

If you’re an avid user of Outlook Classic like me, the New Outlook might take time some time to get used to. Once you are familiar though, the 365 apps will be fun for you to use I believe. Most of the big players will have apps available for you to use instead of the prior software requirements of downloading and installing on your computer. Zoom for example. Zoom has a 365 connector for you to use and then you can schedule directly in your New Outlook calendar. But what is coming, is all the new start up tech companies wanting to get in the game. In time, I expect to see apps for just about anything we want to do!

I’m also out exploring other apps you can use and from what I have seen, many are affordable to add on. I’ll review what I have found so far! None of these companies have paid me to be on this list nor am I earning an affiliate marketing commission. Just sharing for your information.

Toggles

Toggles offers you a platform for creating templates, workflows and custom signatures.  Works in both Outlook Classic and New Outlook.

https://www.gettoggles.com/pricing

https://appsource.microsoft.com/en-us/product/web-apps/WA200006828

ChatGPT Outlook App

https://www.maestrolabs.com/pricing

https://appsource.microsoft.com/en-sg/product/office/WA200005168?tab=Overview

Copilot for Sales Outlook App

This app has been free for me to use so far, Copilot does have a monthly fee normally.

https://learn.microsoft.com/en-us/microsoft-sales-copilot/open-app

Soursa

Soursa helps professionals organize their inbox by project, client, or case

https://soursa.io/

https://appsource.microsoft.com/en-us/product/office/wa200007658?tab=overview

New Outlook Book for Technicians

| August 13, 2025

New Outlook Book for Technicians

Introduction

If you’re searching for a book about New Outlook for just technicians, you’re in the right place!

This Patreon is where I’m publishing each chapter as I write it. Once the book is complete, I’ll release it as a downloadable eBook (PDF) here and on my business website www.callthatgirl.biz and publish it on Amazon.

Why I Wrote This Book

Last April, I was answering a question on LinkedIn about New Outlook. Halfway through my response, it hit me: I should write a book.

New Outlook is here to stay, and the questions about it are going to keep coming for years. The people who will need this book the most are:

  • Break/fix technicians

  • Computer techs (in-store or remote)

  • IT consultants and MSPs

  • Tech-savvy end users

My goal is to give you everything I know about manual migrations from Outlook Classic to New Outlook. Some “basic IT knowledge” won’t be included, simply because it’s assumed for this audience or it changes too quickly to keep up with in print.

What This Book Covers and What It Doesn’t

  • Most of the steps you’ll learn here are completed in Outlook Classic before the migration.
    Once all data is moved to an Exchange account, adding it to New Outlook is straightforward. Customization options in New Outlook are limited, so most of the work happens in the setup phase.
  • This book focuses only on manual migrations using Outlook Classic.
    If you want instructions on migration software, this book won’t cover it. Most Microsoft 365 vendors offer migration services for a fee, or software vendors provide tech support for their own tools.
  • Why manual migrations? Because while moving the data itself is often simple, managing the migration and finishing without pulling your hair out is the real challenge.

Why This Matters

  • Microsoft 365 changes almost daily, and New Outlook is still a teenager in tech years. With Outlook Classic reaching end-of-life in Q2 2029, the demand for migrations is going to outpace the number of available technicians.
  • Millions of users still run older versions of Outlook. Once New Outlook becomes the only option, many small businesses and PST file users will want to move to Exchange for better performance and full access to 365 features.
  • I saw this coming back in 2022 when one of my clients suddenly had New Outlook replace Outlook Classic without warning. Now, New Outlook is starting to allow PST files for some users (and soon, for all). But PST users won’t get the same smooth experience they’re used to and in some cases, you can’t even add a PST without a paid Microsoft license. I’ve seen it twice this month alone.

Real-World Challenges

The request for migration help doesn’t always come in the form of “Can you migrate my email?”
It’s more often:

  • “My calendar isn’t syncing with my phone.”

  • “I can’t do something I used to do in Outlook.”

Moving clients to Exchange is now my number one recommendation because:

  • It works better with New Outlook

  • It’s part of the Microsoft 365 “mothership”

  • It avoids many compatibility headaches

For example, just last month I had a client with a paid New Outlook license and an IMAP mailbox. His CRM wouldn’t integrate in New Outlook but it worked fine in Outlook Classic. We eventually had to roll him back. I’m discovering new limitations like this all the time.

A Bit of History

This isn’t my first Outlook migration book. Over a decade ago, I wrote one for Outlook Classic.
The core data migration process hasn’t changed much since 2010, but the tech world around it has and this new book reflects today’s challenges, cloud tools, and client expectations.

With New Outlook rolling out to most computers (unless blocked by admins), I’m already hearing:

  • “Nope, not loving it. I miss my old Outlook.”

  • “I like it, but… where’s my calendar?”

How to Read This Book

The chapters I’ve completed so far are free to read here on Patreon.
When the final version is ready, it will be fully edited, downloadable, and packed with real-world migration stories. I’ve always written in my own voice, mixing technical steps with field experiences and this book will be no different.

I am using some AI assistance for step-by-step clarity, but all stories, insights, and troubleshooting tips are my own.

About the Author

Lisa Hendrickson is a Microsoft Outlook and Office 365 expert with over 30 years of hands-on experience helping clients worldwide solve complex email, calendar, and contact challenges. Since 1996, she has specialized in guiding technicians, MSPs, IT professionals, and savvy end users through smooth migrations and custom configurations. Known for her clear teaching style, real-world tips, and deep technical knowledge, Lisa is the go-to resource for those making the leap from Outlook Classic to New Outlook. When she’s not troubleshooting or writing, you’ll find her sharing advice with her global tech community and empowering others to master their digital tools.

Contact: Lisa@callthatgirl.biz
Website: www.callthatgirl.biz

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