RSSCategory: Outlook Support

Your setup couldn’t be started because of an unexpected error (0x800706ba)

| September 18, 2024

Your setup couldn’t be started because of an unexpected error
(0x800706ba)

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

How to fix Outlook setup for iCloud error (0x800706ba)

| September 18, 2024

How to fix Outlook setup for iCloud error (0x800706ba)

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

 

 

 

 

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

Outlook setup for iCloud error

| September 18, 2024

Outlook setup for iCloud error

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

Does New Outlook Support POP

| September 14, 2024

Does New Outlook Support POP

As of Sep 14, 2024, New Outlook does not support POP or any PST files. Microsoft does have plans in 2025 to add PST files in “view” only. Meaning you cannot reply from those emails, move those emails or do anything but read only. You would need to import them into a cloud server through classic Outlook first. Microsoft Exchange or Google Workspace are the two favorite choices. Once you upload them to the cloud email server of your choice, then you can use those emails in the New Outlook. Move them around, reply from them or do whatever you wish.

I recommend before you do this, you organize your PST data a bit. Some folks have decided to not import very old data or deleted items. The New Outlook does not have a size limit as it’s really a true “cloud app” and doesn’t store local data.

If you need help with importing your PST files, use the form below and schedule a 10 min consult. I can offer a quote for you on how long this process will take.

One last thing, if you have calendar, contacts, notes and tasks in your PST file, then you will need to migrate that data to a cloud server. Microsoft Exchange is what I recommend if you want to use the New Outlook.

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Email Delivery and Hackers

| August 24, 2024

Email delivery has become a more common request this year due to the changes Yahoo and Gmail have been making with their security requirements. As well, Microsoft is tightening the belt with their security and email delivery, is now becoming a Scooby Doo mission to figure out what is wrong, why it went wrong and how to configure to have email delivered to the inbox, not junk/spam or quarantine.

When clients call me (usually due to being hacked or something is wrong with their clients not getting their emails), we start with an onboarding to review all of their settings with DNS records your domain (.com) manages and in Microsoft 365. Some folks have been hacked recently and are now restricted from email or have a lot of issues since being hacked. I can typically take care of a typical hack in an hour or less. I have a process I follow and then it’s up to you to clean up and let your contacts know. For some clients, they have it worse and they need deeper work done to get their email back to normal delivery. This is where I might need to contact Microsoft or send you to my referral partner who has more in-depth knowledge with the Microsoft 365 configuration.

I always start with my questions, then decide if I can help or call Microsoft or bring in the referral partner. Below is the full list of services we can help with. Use the form at the bottom to schedule a time or call me at 612-865-4475. For clients who got hacked, I try to get you in as soon as possible because you don’t have time to waste. Most times the hackers are still logged into your accounts working the hack. I have seen this many times and kick them out and secure your accounts asap!

Final note: Small business clients typically are subscribed to Microsoft Business Standard (Office, Exchange, Teams, SharePoint, OneDrive) and if you want the advanced Microsoft Security setup and configuration, you will need to upgrade to the Microsoft Business Premium. It comes with a higher monthly price, but you get more with it. My referral tech will review with you before helping. My referral tech also does help by the hour so you can maintain control of your account. He does have options to have him manage it all continuously but not required.

Hackers

  • Secure your account
  • Remove the hackers
  • Review how long they have been in the account
  • Review the email accounts compromised
  • Review break/glass accounts
  • Verify security is setup properly
  • Offer tips on how to clean up
  • If the hack is deeper than usual, offer guidance on how to continue on based on what your issues are

Email Delivery assistance (Update your DNS records for better email delivery)

  • SPF records
  • DMARC (so you can email Yahoo and Gmail)
  • DKIM (better email delivery for Microsoft Exchange)

Advanced Microsoft Security (this work will be done by my referral tech)

  • License Review
  • Authentication Configuration
  • General Tenant Configurations
  • Conditional Access Configuration and Policies
  • Inbound and Outbound Spam and Threat Policies (Defender)
  • Intune Setup and Policies
  • Alerts and Monitoring
  • Defender Management (limited to email side)
  • Multifactor Authentication Configuration