RSSCategory: Outlook Support

Contacts Missing in New Outlook

| August 29, 2024

Contacts Missing in New Outlook

Hi Folks, yep, your contacts from classic Outlook might not show up in the New Outlook. Here is why and I’ll give some tips on how to get them from classic to New Outlook.

The New Outlook is cloud server only. Meaning, if you are using a cloud based email program that has contacts included  such as Microsoft Exchange, Outlook.com, Google Workspace, Gmail, Yahoo and AOL (should) then your contacts should show up. The issues is that many of you have (This Computer Only) contacts or PST contacts.

Those contacts need to be exported from classic Outlook to a CSV file and imported into the web browser contacts area to get them into the server. Kind of confusing yes, but it’s easier when I do it maybe. I’ll have a video out soon about how to do it yourself. Keep in mind that any custom CRM, fields, distribution groups, categories might be lost during this export. The only “guarantee” I can offer is to use Microsoft Exchange. It exports the same data (so far), but the New Outlook lacks, well….features you love.

This is my first post about contacts and the New Outlook. I have much more to come in the next year or so.

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How to Import PST into New Outlook

| August 29, 2024

How to Import PST into New Outlook

Hi Folks, This video is going to be helpful for those that want to upload their PST files into a cloud email server (IMAP too!). Exchange and Google Workspace are the most popular but IMAP will allow this as well. If you want to keep up to date with all the changes of the New Outlook, check out my New Outlook Resource Guide

 

 

 

 

 

I’m doing my best to stay on top of everything New Outlook and it’s going to be one of the most complicated upgrades I’ve ever experienced. I’ve already helped many people migrate their PSTs to use the data in the New Outlook and there is a lot to know. Just giving you a heads up!

Check out this video for all my tips! Subscribe if you enjoyed it and if you liked the video, please hit the like button and comment too!

Reminder to use the form at the bottom of the post if you want to contact me. Thanks!

Email Delivery and Hackers

| August 24, 2024

Email delivery has become a more common request this year due to the changes Yahoo and Gmail have been making with their security requirements. As well, Microsoft is tightening the belt with their security and email delivery, is now becoming a Scooby Doo mission to figure out what is wrong, why it went wrong and how to configure to have email delivered to the inbox, not junk/spam or quarantine.

When clients call me (usually due to being hacked or something is wrong with their clients not getting their emails), we start with an onboarding to review all of their settings with DNS records your domain (.com) manages and in Microsoft 365. Some folks have been hacked recently and are now restricted from email or have a lot of issues since being hacked. I can typically take care of a typical hack in an hour or less. I have a process I follow and then it’s up to you to clean up and let your contacts know. For some clients, they have it worse and they need deeper work done to get their email back to normal delivery. This is where I might need to contact Microsoft or send you to my referral partner who has more in-depth knowledge with the Microsoft 365 configuration.

I always start with my questions, then decide if I can help or call Microsoft or bring in the referral partner. Below is the full list of services we can help with. Use the form at the bottom to schedule a time or call me at 612-865-4475. For clients who got hacked, I try to get you in as soon as possible because you don’t have time to waste. Most times the hackers are still logged into your accounts working the hack. I have seen this many times and kick them out and secure your accounts asap!

Final note: Small business clients typically are subscribed to Microsoft Business Standard (Office, Exchange, Teams, SharePoint, OneDrive) and if you want the advanced Microsoft Security setup and configuration, you will need to upgrade to the Microsoft Business Premium. It comes with a higher monthly price, but you get more with it. My referral tech will review with you before helping. My referral tech also does help by the hour so you can maintain control of your account. He does have options to have him manage it all continuously but not required.

Hackers

  • Secure your account
  • Remove the hackers
  • Review how long they have been in the account
  • Review the email accounts compromised
  • Review break/glass accounts
  • Verify security is setup properly
  • Offer tips on how to clean up
  • If the hack is deeper than usual, offer guidance on how to continue on based on what your issues are

Email Delivery assistance (Update your DNS records for better email delivery)

  • SPF records
  • DMARC (so you can email Yahoo and Gmail)
  • DKIM (better email delivery for Microsoft Exchange)

Advanced Microsoft Security (this work will be done by my referral tech)

  • License Review
  • Authentication Configuration
  • General Tenant Configurations
  • Conditional Access Configuration and Policies
  • Inbound and Outbound Spam and Threat Policies (Defender)
  • Intune Setup and Policies
  • Alerts and Monitoring
  • Defender Management (limited to email side)
  • Multifactor Authentication Configuration

 

Microsoft Outlook Contacts Clean Up

| August 22, 2024

Microsoft Outlook Contacts Clean Up

Microsoft Outlook Contacts Clean Up is a service I offer in addition to my other services. Most folks have many databases from all their years of using different CRM, custom databases, email marketing, etc. Some folks have 25,000+ complicated contacts between their Outlook, iCloud, Gmail accounts, Yahoo, AOL. Whatever the size, I can clean this up into one good database that imports into Outlook and will sync with your phone (If you don’t have Exchange, we will discuss that before I do the work).

I do the clean up on my computer, it can take an hour up to 10 hours, depending on how complicated the data is. I also have to backup your current Outlook contacts and do some testing to make sure everything is correct. The testing is super important, this is when we find other problems. Once completed, you should have a nice clean database and consider the investment on my service to be a one time price.

  • Merge any databases from other CRM, Google, Email marketing
  • Merge iCloud with Exchange
  • Merge Google with Exchange
  • Fix duplicates
  • Remove odd characters (% is a common one)
  • Categories, notes, all fields included
  • Add specialty fields
  • Anything else you want, we will discuss during the consultation

To discuss this project and get a quote, please fill out the form below.

 

New Outlook Resource Guide

| August 12, 2024

New Outlook Resource Guide

Hi folks, this is the page I will keep everything updated as I publish or release the information. Posts are at the top, podcast links are below and my YouTube videos. Enjoy! You can also sign up for my newsletter Newsletter Sign Up

If you need my help for tech assistance, training, MSP training, etc. Call 612-865-4475 or fill out the form below to get in contact

Podcast link Call That Girl’s New Outlook Podcast

Posts: 

New Outlook Google Workspace Not Sending Email

New Outlook now supports PST files

Yahoo email calendars and contacts sync with New Outlook

We detected a problem launching the new Outlook

Microsoft Outlook is missing

How to setup iCloud in New Outlook

Private instructor-led virtual classes New Outlook

Group Online Training New Outlook

New Outlook Training

How do I import my old calendar in Outlook into New Outlook

Calendar is missing in New Outlook

Does New Outlook Work Offline

How to change the Zoom level in New Outlook

How to print to a PDF in New Outlook

How to Send to OneNote in New Outlook

New Outlook Missing PST Files

New Outlook Will Not Setup an Email

How to analyze email headers in New Outlook

Why can’t I copy folders in New Outlook

Where are Notes in the New Outlook

Can you drag emails to calendar and contacts in New Outlook?

How to Find Total Number of Emails in a Folder in New Outlook

How to Add New Accounts to New Outlook

Does New Outlook Support POP

Missing Forms in New Outlook

Contacts Missing in New Outlook

How to Import PST into New Outlook

New Outlook Preparation Check List

PST migration to Microsoft 365

Tutorial Step-by-Step How to Import Outlook PST to Microsoft Exchange using Azure

LinkedIn Articles: 

New Outlook Preparation Checklist

New Outlook Vs Classic Outlook

Podcasts: 

New Outlook Podcast Show #4

  • Topics: 7 new issues I came across while helping clients

New Outlook Podcast Show #3

  • Migration Options

New Outlook Podcast Show #2 Top 5 Issues

  • Top 5 issues I see

New Outlook Podcast Show #1 Kick off show

  • My kick off show!

Videos:

How To Import a PST Video

Tutorial and review of the new outlook