Comcast IMAP folders not matching with Outlook

If you are out on Google trying to figure out why your Comcast IMAP folders in Outlook are not matching up (Outlook vs the browser or Outlook vs Outlook on 2 computers), I have an explanation and this might also help others not on Comcast with IMAP folder synching issues.

IMAP is an email system that holds a copy of your inbox and all folders on their server and it should download and synchronize between phones and other computers. It’s like a poor man’s exchange server without the calendar and contacts.

• If your IMAP is not matching up and you are on Comcast, you can try this trick. Try cleaning up the folders on the server (browsers) and then creating a new email account in your Outlook. This should bring down a fresh IMAP copy.
• If your IMAP is not matching up and you are on a paid server like GoDaddy, try the above trick and if that fails, then call GoDaddy or whoever is your provider and ask them to do a mailbox rebuild. It basically fixes corrupted IMAP. If your hosting company says they will not do that, then ask for a supervisor because this can be done.

If you would like my help with the Outlook work, feel free to call 612-865-4475 or fill out this form. Thanks!

Tags: Comcast IMAP folders not matching with Outlook, GoDaddy IMAP Outlook Not matching, IMAP folders in Outlook don't match up, Microsoft Office 365 Consultant, Outlook IMAP

Category: Outlook Support