How to fix Outlook setup for iCloud error (0x800706ba)

How to fix Outlook setup for iCloud error (0x800706ba)

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

iCloud setup requires a PST to finish the setup. Here are some instructions:

• Go to your Outlook profile in the mail app in the control panel
• Click on “Data files”
• Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
• You will get a notification about a change that will happen in  your profile
• Then relaunch Outlook
• Then log out of the iCloud app
• Log in again
• Synch the calendar and contacts
• A Wizard will launch, select the top option
• You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
• When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
• Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
• Your calendar will be listed underneath any other calendars
• Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

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Category: Outlook Support