Managing Your Own Microsoft 365? Admin Settings Every Solo Business Owner Must Know
Hi folks! I have so many clients that manage their own Microsoft 365 accounts that I thought I would offer 3-mini workshops for you all. These will be 20 min in length and I will cover 5 topics per session. I will leave 10 min for Q&A at the end. I’m going to run these in March and if they go well, I’ll do them in April. I will not be recording these, so if you want to learn, I recommend you attending. If you have any questions please email lisa@callthatgirl.biz
Session 1 — Running Microsoft 365: Ownership, Users & Access (This is important if you set up your own Microsoft 365 account)
March 17, 2026 12:30 PM EST to 12:50 PM EST (+10 min Q&A) 30 min total
Topics
- Global Administration (what it actually means)
- Break Glass Account (why every business must have one)
- How to Add Users properly
- License Verification / Overpaying
- Microsoft Support vs Vendor (who really controls your tenant)
Identity Basics
- Importance of MFA and how to test if you have it set up
- Restricted accounts
Monitoring Basics
- Message Alert Center / Notifications (what Microsoft is already telling you)
Session 2 — Security & Email Protection
March 18, 2026 12:30 PM EST to 12:50 PM EST (+10 min Q&A) 30 min total
Identity Security
- Check Entra for logins
- Azure/Entra security review
- Recognizing suspicious sign-ins
Email & Domain Protection
- Basic DNS issues for email delivery
- DKIM records
- Quarantine (what it is vs spam folder)
Detection & Prevention
- Message Alert Center
- Restricted accounts as attack targets
Session 3 — When Things Go Wrong (Breach, Recovery & Business Risk)
March 19, 2026 12:30 PM EST to 12:50 PM EST (+10 min Q&A) 30 min total
Active Breach Response
- What hackers do inside your account
- How to kick them out
- Using Entra login logs to investigate
- Locking down accounts
- Using quarantine during a breach
Business Continuity
- No Backup (what Microsoft actually does vs what owners assume)
- Why deleted email is often unrecoverable after a point
- Vendor vs Microsoft during an incident
Ongoing Protection Plan
- Scheduled Entra security reviews
- License reviews
Category: Outlook Support


