Pricing and Services
Hi folks, my rate is $325 per hour, can be used in four 15-minute increments.
How Appointments Work
You may book an appointment using my online scheduler. Please be sure to select your correct time zone when booking.
Every engagement begins with an onboarding and system review. During this session, I evaluate your environment, review the issues you’re experiencing, and identify any underlying problems that may not be immediately visible.
After the review, I will:
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Recommend clear, practical solutions
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Provide an outline of the work if the issue requires multiple steps
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Give you an estimated time requirement to complete the work
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Once you approve the scope and time estimate, we move forward.
Important Timing Notes
Most requests take longer than one hour and may require:
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Multiple calls
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Work spread over a few days due to waiting time for syncing, downloading, uploading, repairs, or system propagation. It’s best to schedule appointments when you have the time, no travel, great internet, etc
Ongoing Support & Prepaid Tickets
After your request is completed, I offer discounted prepaid tickets for future support.
Prepaid tickets are ideal for:
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Helpdesk-style questions
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“Quick questions”
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Outlook errors
- 365 Admin requests
Prepaid tickets cannot be used for project-based work or large migrations.
This is a list of my core services but don’t be afraid to ask if I can help with other issues. If you need something not on the list, please email me lisa@callthatgirl.biz
Microsoft Outlook & Email Support– Help troubleshoot email issues, repairs, configuration, reworking Outlook for complex software syncing. POP/PST/IMAP/Gmail/Microsoft 365/Yahoo, AOL, Comcast, etc
Microsoft Outlook Calendar & Contacts – Help reconfigure (This computer only) to synchronize with Phones, other devices/computers
New Outlook– Guide users through the latest updates and features in the New Outlook interface, highlighting improvements and best practices. POP/PST/IMAP/iCloud/Gmail setup and migrations, configuration, settings, phone synching, training
Phone synchronizing Assist clients with migrating all their email, calendars, contacts, notes and tasks for phone synchronizing, iPhone or Android support.
Microsoft 365 home/personal/family vs business 365 confusion (accounts, email, OneDrive)
New computer setup -Assist with setting up your new PC, transferring data, setup Outlook and Office, personal or business
Microsoft Exchange– Support Exchange Online, 365, Account administration, assist with maintenance, policies, move/add/change, new domain account setup and migration of data
Microsoft Exchange Migrations– Migration preparation, DNS, 365 Account setup, Data migration, desktop assistance, phone setup, security and training. Plan and execute migrations from legacy email systems or different providers to Microsoft Exchange Online.
Microsoft 365 Admin Support– Assist clients with admin tasks, account management, and tenant settings to optimize their Microsoft 365 environment
New Microsoft 365 account setup – Assist with new 365 accounts, transfer data from personal OneDrive to business 365
Google Workspace– Help with Google Workspace setup and integration, ensuring smooth operation alongside Microsoft tools.
Microsoft Consulting– Deliver custom consulting services, addressing specific challenges or needs related to Microsoft products.
Microsoft Teams– Set up, customize, and train clients to maximize team collaboration, streamline communication, and maintain secure sharing practices.
Email Delivery– SPF, DMARC, DKIM – Ensure emails deliver reliably by configuring SPF, DMARC, and DKIM settings, protecting clients from spoofing and phishing threats
Migration Tech Assist– Provide technical assistance for seamless data migration, mitigating downtime and ensuring data integrity.
Schedule time on my calendar below for a no cost consultation or book an appointment.
Category: Outlook Support
About the Author (Author Profile)
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.Subscribe
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- Gmail Email Expert | Call That Girl | July 2, 2022
Hi Lisa,
Since September 2022, 20-30 spam e-mails have flooded my Hotmail inbox daily. I found out in February 2023 that I wasn’t alone when several news outlets reported that many Outlook e-mail account-holders are similarly burdened. I expected that Microsoft would resolve the problem, but there has been no change. If anything, the volume of spam e-mails that overrun my inbox every day has increased. Do you happen to have a solution to this problem? If so, could you please let me know how much you charge to fix it? Thank you.
Best regards,
Scott