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And now you can send your friends right to viruses, too! Many of you might not know this part of Pinterest, but when you find a picture you love and “Pin it”, you’re basically telling your fellow pinnners to love that pic, too and that they need to click on the picture to pin to their boards. Pinterest hosts the pictures, but then when it is finally “pinned” it can take people right to the website that is hosting the virus (after clicking on the image). The website that is hosting the pictures could have been attacked by a virus and now it’s camping out on the picture, just waiting for pinnners to pin, click and download a virus in less than a minute.
What can you do? Not much. If you pin the picture virus free you will never know. If the site becomes tainted, your future pinners will probably get it after clicking on the image, unless they have awesome protection. My client that called in this a.m. had McAfee protection and it sailed right past the security features McAfee offered. He didn’t even click on the image, he typed it in manually. If you get a virus, call us at 612-865-4475 immediately!
Watch our Youtube video to find out what you should watch out for now that you know this is a possibility.
Research has turned up little information on the laws regarding Pinterest and this issue, although I did discover another virus report. To read more, I found this blog about a clever Pinterest virus sneak.
Info from a variety of websites we have reviewed: Last November, the FBI in the U.S. solved a major computer hacking ring that had infected more than half a million computers worldwide. The FBI set up government issued backup servers to prevent internet disruption for all those infected computers until all the “Bad Guy’s” computers/systems came down. On July 9th the backup servers will be taken down.
What this means is if you are infected, after the servers are taken down your computer and internet will not work perfectly. The computer will try to redirect itself every time you try to access the internet. The good thing is, there is a way to find out if you are infected or not. If you go to www.dcwg.org and follow the simple on screen instructions it will tell you if you are infected or not. If you are infected, the website lists a bunch of helpful tools to get your computer back up and running. If you need help you can always Call That Girl at 612-865-4475 or fill out the form to schedule an appointment.
I hear this on occasion, “I found your email in my junk folder,” so I felt there was value to writing up a blog about the junk/spam folder. When I am remoted into a computer repairing Outlook, I usually have to do an email test to insure it’s sending/receiving and many times…my email doesn’t show up on the client’s computer. The same email is in my inbox, but when I reply, it’s in their junk folder. It wasn’t junk! It was a test email and that should not be flagged period. But it is. The subject line was just “test”.
We have two things to discuss.
Subject lines can get an email into junk
Any email can get into junk
These two things are important to remember and you might have important emails sitting in your junk folder. I check mine daily and find tons of little goodies sitting in there. Emails from colleagues, clients, my staff, it doesn’t matter…it finds its way there. A good reminder for you is to check your junk/spam folder on occasion and make sure you’re not missing an important email.
Nik here with the Call That Girl blog! Today I will be discussing something pretty simple, but something I find more and more people seem to have little idea about; hardware. More specifically what you can do if you are having problems simply getting the computer to start up, or if when you pressed the power button you could hear fans and see lights, or hear beeps, but the PC itself would not get activity on the screen, or get to the “Windows” splash screen. Keep in mind this will not fix major problems, and a deeper diagnosis may be the answer, but just for starters, here are some things you can do yourself without harming your computer that may help.
So basically you want to check all the things you would normally think are fine. You’d probably be amazed how many “problems” are fixed by the primary things.
Go to the back of your PC tower and check all the cables.
Jiggle cables and make sure things are secure, or to be certain…unplug them all and plug them back in.
Check that the power from the wall outlet is working if the PC isn’t giving you any power at all. If you need to, plug it into another outlet or reset the surger.
Check the power cable to make sure it has not been unplugged (especially in office settings, cleaning crews or other folks can sometimes unplug things.)
Unplug external hard drives and basically anything you don’t need to have plugged in. I once had an issue where I had checked every connection except the video cable that physically plugged into the monitor itself, and had I checked in the first place, I could have saved hours of time.
Also, if your PC has the small on/off switch in the back on the power supply (where you plug in your PC) make sure it is switched on, so the small line is pressed down, and not the power circle that is usually on the front panel.
After all is said and done, hopefully when you press the power button your computer boots up and everything is in order! If not, please Call That Girl and have your computer diagnosed at one of our service stations!
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Check back next week for part 2 of this simple guide to hardware and getting your computer to boot up!
Many of our clients use Outlook and most of the tips below are things I review with the clients when they call in with problems. Not every tip pertains to everyone, but overall these are great tips for Outlook users.
TIP: Outlook by default opens a PST File (Personal Storage) in a hidden file on your computer. That is where most of your email and folders probably are. Not everyone knows this and it’s very important that you back up that PST file often. If your computer crashes, the PST is just as important as your pictures and music!
TIP: if your Outlook is getting slow to open, you may want to see how large your PST file is. Some versions of Outlook will lock you out if it gets too large. If you have a newer copy of Outlook, you have a lot more room. But keep this in mind, the larger your PST file, the longer it will take to open. I won’t get into technical talk about this, but if your Outlook is slow to open, call us for a quick review on it, we can help you move off old emails to another PST and get your Outlook in good shape again.
TIP: Using multiple computers and am sick of dealing with mail everywhere? I happen to use a IMAP instead of (Pop3) that synchronizes all of my email and folders. I was at a place a few months ago where I had 4 computers I was checking email on and was just tired of all the extra work I had to do to manage the email. If you are interested in learning more about this, contact us for a review.
TIP: Set up rules and make your life easier! I have been doing this for years and LOVE IT. If I happen to get a ton of email from one person, I give them a folder and a rule. When I get an email from that person, it goes right to the folder I need. Outlook marks it unread, so you know there is new email there.
TIP: Looking for a calendar sync tool? I have been using the Google calendar with my Outlook for a couple of months and have to admit, I really like it. As many of you know, I’m not a big fan of using Google for everything, but I am liking this calendar option. You have to invite yourself to the event, and then it syncs to your Outlook calendar. I have my assistant do all the bookings on the Google calendar and I get the invites on my Blackberry and every computer I have Outlook on. I really dig this!
TIP: Be sure to check your junk e-mail folders! So many of us forget to check that folder, and I have found many important emails sneaking in there! Why is that? Because of the subject line. The person sent it with a title that was caught by spam/junk filters. I think checking that daily is important, you can mark what is not spam/junk to make sure that those emails come to your regular inbox.
Pinning sticky notes on the side bar of New Outlook Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click […]
Pinning sticky notes on the side bar of OWA Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click “add […]
PPE Hosted tried to deliver your email message The rest of the message is below, but if you’re getting this in a bounce back message when you email Google and have Microsoft Exchange with GoDaddy, or are emailing someone on Exchange and the email is going to junk. What helped my last client to get […]
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened This can be a snaggy error to fix. I have seen this error for years with Microsoft Exchange. Lately the fix for me has been to delete the 16,454 KB size file in the app data folder. Usually I […]
Why is New Outlook Slow to Sync New Outlook is still new to a lot of people and while it’s fast…it can still be sluggish. Below is a list of things I look at when I help clients. I go through most of these during the onboarding of our first appointment and can figure out […]
Why is Outlook Slow to Sync Outlook Classic can be slow to synch for many reasons, below are the top things I look for when I help a client. As an expert in Outlook Classic, I go through most of these during the onboarding of our first appointment and can figure out the problem quickly. […]
Why is Outlook search not working? Good question! Here are some answers in a bullet form (created by me not AI) and how to fix at the end! BONUS: New Outlook included! Outlook Classic Too much email Added a new PST file and it’s not done indexing Set up a new PC and Outlook isn’t […]
iCloud for Windows not synching with New Outlook If you have iCloud for Windows set up in New Outlook, you might notice a synching delay. I just helped a client who called me back to let me know about this. I told him that iCloud on the browser and phone update automatically but there might […]
How to block junk or spam in Microsoft 365 from never hitting your inbox or junk folder In Exchange admin in Microsoft 365, you can setup server rules that will block emails so it doesn’t even hit your junk mail. I watch my junk mail folder like a hawk as sometimes my clients emails will […]
New Outlook Stuck On Loading People If you launch New Outlook and you click on the people icon and see the “loading people” loop, you can remove the account from New Outlook and add it back in. Something with the account is not connected correctly. Usually based on an update from Gmail or Windows or […]
Outlook setup for iCloud for Windows Error This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile. Here is how you can fix this and get your […]
Network Solutions Migration Help I’m starting to get many calls from folks about needing help leaving Network Solutions (NS) as an email provider. As NS only offers email through a POP or IMAP account, my Outlook clients have local calendars and contacts and need help setting up 365 accounts and migrating all the data to […]
New Outlook Features for Gmail Users Just like my post last week about amazing changes coming ahead for Outlook Classic users, the Gmail crowd gets it’s own post. I have come up with a nice list of changes they will enjoy, or so I think anyway. This comes from the clients asking questions such as […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Microsoft Access not emailing from New Outlook I helped a client this past week and we could not get MS Access to email from New Outlook. The client really loves New Outlook so I created a solution for him that works but not through New Outlook. I launched Outlook Classic, pinnned to his task bar. […]
How many PST files can you add to New Outlook Question that live rent free in my head 😂 Back when I was doing all my first round testing of the technical limits of New Outlook, adding in PSTs was not available. Today I helped a client and his request was “I want to use […]
Where are the DNS records located in Wix I titled this exactly what I was searching for and could not find it so I thought I’d share. I used the search area in Wix, typed in MX and it took me to this link. You can click on the 3 dots at the far right […]
Hi Folks! Teresa Cyrus joined me this week to discuss the hot topic “How to quit ChatGPT for Microsoft Copilot”. In the podcast we discuss how we use AI and how we are moving over to Copilot. Many good examples on things we search for that are easy to change for Copilot. Direct link to […]
Google WorkSpace Sync For Contacts Stopped Working with Outlook Desktop This is a known issue and has been a trending issue for many months now. Many online articles will point you to turning off contacts in the sync settings but for my clients, that wasn’t a good option as they need their contacts to be […]
Microsoft Teams button missing from Outlook Classic Desktop Calendar Common problem these days. Microsoft offered Teams to anyone awhile back, so many of my clients have found they can use it to attend meetings but to schedule meetings, it’s not functioning in the app or in Outlook Classic calendar. The reason is that they are […]
iCloud encountered an error while trying to connect to the server I’ve seen this error now a few times. Each time, different ways to resolve it. For this client, it was resolved by removing McAfee and web extensions. The web extension was causing it not to connect and while it might seem odd, most antiviruses […]
iCloud for Windows not showing step 5 to set up calendars and contacts in Outlook This is a snaggy error. I troubleshoot iCloud and Windows often and finally after two hours of working every angle, I figured out why step 5 was not showing up. The client got an error log that said something about […]
How to Fix the Outlook Desktop “Just a Moment” Loop After MFA Setup I had a client call in, his Outlook desktop would pop up a window to login, put in his password, then MFA and then just sit and spin in a loop. Would not connect Exchange to Outlook. After reviewing a few things […]
Microsoft Outlook Exchange and DNS Records Explained I’m not a DNS expert, but here is my story for today. Before I start, what you really need to know is at the end of the article. Feel free to read this article if you enjoy storytelling. Most of us in IT have heard the joke: “It’s […]
Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works. Go to this folder in File Explorer: You can delete the […]
Outlook Not Sending Emails? Your VPN Might Be the Problem I’m not a VPN expert: But here’s my story today. Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes […]
GoDaddy Microsoft 365 Pros and Cons: What Small Businesses Need to Know This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is […]
Eight Mailboxes in Outlook: What’s Really Causing the Slowdown Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they […]
iCloud encountered an error while trying to connect to server Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using […]
iCloud Connection Error Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using McAfee, it was the culprit. Once he […]
How to change the order of accounts in New Outlook Hi folks! When I first started doing articles about New Outlook, there were so many things we could not change and the order of accounts was one of them. Now you can go to the settings in New […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
This message could not be sent Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this […]
Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this error: The account for Microsoft needs […]
New Outlook Accounts are grayed out cannot remove Long title, big problem! I have now seen this twice. This error usually is found when you add email accounts and the inbox is flickering gray lines. Same resolution. Here is what I did, should work for you: I tried to remove the account, it was gray […]
New Outlook Gmail has flickering gray lines in inbox emails not loading Long title, big problem! I have now seen this twice. Client has all the emails setup but the inbox is flickering gray lines. Here is what I did, should work for you: I tried to remove the account, it was gray also, could […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Where are search folders in New Outlook? Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook. If you are new to “New Outlook”, You can […]
New Outlook Adding a Signture to Calendar Events This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic. If you are new to “New Outlook”, You can […]