In the next few weeks I’ll be posting some blogs from our archives. Digging all the way back to the beginning, you’ll be getting refreshers of some great information 🙂 Here’s the first oldie but goodie all the way from 2008!
So you get the “blue screen” or “blue screen of death,” what do you do now?
If you call someone, you may get this answer, “It’s your hard drive”
Or is it…
I’ve troubleshooted many of these errors. Sometimes simple troubleshooting is all you need to do.
First I would start by turning off your computer.
Then unplug all your cords including monitor
Let the computer sit for 20 minutes
After 20 minutes, only plug in the ac/dc for the computer and monitor and turn it back on.
If it turns on and goes to the Windows start up screen, you may have a bad keyboard, mouse or USB external port issue.
Once it comes back on, if all seems ok…turn it back off.
Plug back in the keyboard and mouse. Turn it on again.
If it blue screens, it’s more than likely your mouse or USB port. If the end of your mouse has a circular end, it’s probably not the issue. If it has a 1/2″ thin metal end, it’s a USB mouse and could be the issue. Try another mouse if you have one.
If your computer turns on fine again, then test your USB plug-ins. (camera, webcam, printer, etc)
If then all seems ok, go in and back up your information/data right away.
Again….if anything at this point fails, it could be a hard drive issue. I don’t always think it’s a bad drive if it blue screens. Sometimes your computer just has a bump in the road and needs to be “reset”. The troubleshooting tricks above often help figure out what may be causing the issue.
USB ports can fail if you plug in a camera or another “external device” meaning…printers, cameras, webcams, etc.
Are you getting a blue screen and not sure what to do? Fill out the form below and we’ll get back to you!
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Blog posting for Computer repair St. Louis Park, MN 55426
Call That Girl computer repair and support offers home visits and in store drop off at our location on the corner of Louisiana Ave and Cedar Lake Rd. Half mile from 394, right next to Jerry’s Hardware.
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Contrary to popular belief, Macs ARE susceptible to malware and CAN benefit from the occasional tune-up. Yes, Apple’s 
Mac Operating System X does maintain itself well, but with time files pile up on the hard drive and start to drag the computer down. Many Macs may experience freezing or locking up of programs, long startups and shutdowns or just plain old slowness. These issues may be caused by little to no available hard drive space, lack of memory to support computer function or malware (malicious software, which includes viruses and spyware. And yes, although it’s less common on Macs, such software still exists).
If you have a Mac and you are experiencing any of these problems, a tune-up may be just the thing to get your computer running at top speed again. The good news is Call That Girl does Mac tune-ups and virus removals! If you’d like our help keeping your Mac healthy, fill out the form below and we’ll get an appointment set up for you.
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Are you unhappy with your current IT solutions? Do you want to talk?
Or does your company need us if you don’t own the business? Let’s talk!
In the past year, more and more requests have come from my contacts asking if we offer business IT solutions and of course we do, but due to demand of the “Cloud” we have moved to a new outline of offerings for our new clients.
In a nutshell…
That’s it. No monthly fees, no contracts
What we can offer you and your company…
We have technicians in the Twin Cities, Winona and Duluth.
Email Lisa@callthatgirl.biz today to schedule a phone appointment. Or fill out the form below, thanks!
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First Pinterest, now LinkedIn; it seems like all the popular social media sites are being hacked these days! With LinkedIn,
however, it is not a virus you need to worry about, but your password’s safety instead. There have been reports of a Russian hacker who has leaked nearly 6.5 million LinkedIn passwords. The claim has yet to be confirmed, but LinkedIn has reported that they are looking into the incident. To be safe, I suggest changing your LinkedIn password ASAP and make it complex so that it is harder for hackers to crack. For more information search the internet for “LinkedIn password leak”, it is blanketed across the internet now.
What are the concerns with this reported password leak? In addition to all the private information on these sites becoming available to the world, it is likely that the email addresses connected to the accounts of the stolen passwords are in the hands of the hackers as well. This opens a door of problems for the owners of these emails as the hackers could blast them with infectious spam emails.
To change your password, log into your LinkedIn account and hover over your name in the top right corner. Click on the settings link and find “Password” on the left-hand side of the screen. Click change; you will be prompted to enter your old password and then create a new one. Remember, complexity is the key to safety!
I have been one of those that has lost documents due to a storm. It wasn’t data in my computer, but rather documents I was working on, that I had not saved yet. One power outage and POOF, bye bye they went. That was before the days of auto-save. We here at Call That Girl know when there are massive storms going on, the next day we will get calls from people that had their modems zapped, computers fried or routers blew away from storms. Are you our next client? We hope not for these calls. These calls usually include complete new purchases and are costly. While they may be able to be claimed on an insurance policy, the point is that it’s money you have to put out now and be down with work. The downtime to set up and reconfigure everything and get your data back is the biggest headache of the whole ordeal. Now on to some tips!
Tip #1, if it’s raining out, save often.
Tip #2, if it’s storming out, turn off your computer.
Tip #3, if it’s thundering out, turn off your computer and unplug it from the wall/electric source.
Tip #4, To avoid doing 1, 2 and 3, consider getting one of these babies. Not only do they save your computer from a meltdown, but keep your computer running during the storm. Plug your modem into it and you are still surfing away while lighting is going on. It’s pretty cool to see the first time you are running on a battery during a storm. It’s like a candle almost haha.
They run about $80, sold at most electronic stores.
Now… a computer should not be plugged into one of these…
These are useless. Sure, they are good for getting more power, but do nothing for you in regards to saving you computer during a storm. And I bet most of you have your computer plugged into one right now.
If you can’t afford the $80 price tag on the big power back up, you can consider a cheaper model sold at most Lowe’s, Target, Walmart type stores. These run about $20.
If you need help with figuring out all of your cords and would like a home visit, please fill out this form and we will get back to you to schedule an appt. If you have had your power destroy your computer and you want your data back, we can help with that, too of course. Or better yet, let’s set up online back up today!
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