Tag: laptop jack repair
5 Questions a Computer Repair Shop Should Ask You
This short list of questions is very important for your computer repair technician to ask you when you bring in your technology to the repair shop. Be prepared to answer questions like…
- Do you have your program installation disks? Programs like Microsoft Office and Photoshop cannot be backed up and are therefore at the risk of being lost in the case of an operating system reload and other repairs.
- Did you bring in any cords? Most of the time, your computer repair shop will not need you to bring in any cords besides your laptop’s power cord. If you do have to bring in cords, make sure that they are labeled so they do not get confused with the shop’s cords.
- Are you backing up your data regularly? If not, you may want to have the computer repair shop back it up for you just in case something were to happen during the repair and all of your data was lost. If you never back up your data, talk to the technician about the options you have; after all, backing up is the golden rule in the tech world!
- What problems are you experiencing? Try to provide a detailed description of the problems your computer is experiencing to the technician so they know specifically what they should be looking for.
- How old is your computer?After describing the problem, the technician may ask how old your computer is. In some cases, problems are due to old age and it would probably make more sense to just purchase a brand new computer.
What to do if the power cord for your laptop stops working
Drat, that power cord. Always causing problems! Most clients call us for a few reasons in regards to power issues with their laptop. Sometimes we can fix it, sometimes we cannot. Most of the time, we can fix it, but the cost is roughly $150 (it’s a hardware repair, done inside the computer and very labor intensive). If the hardware, also known as a DC jack, is fine, then the problem is most likely a dead power supply (cord).
How to figure out if it’s your power cord:
Unfortunately, there’s not always a clear cut sign as to which is your problem. One thing you can tryif you have another that fits and is the same voltage (using a different voltage charger can mess with your computer) is to plug in a different power supply and see if your computer gets a full charge. If it does, then your power cord is most likely the cause. If this still doesn’t work or you don’t have an extra cord, you can drop off your computer for a free diagnosis and let us figure out what exactly is going on!
What to do if it’s your power cord:
- Purchase a new power adapter from the manufacturer = spendy, but probably best if your laptop is under 3 years old.
- Purchase one from Best Buy or Microcenter = also spendy, but convenient.
- Purchase a generic adapter set online = Most folks do this, but…the adapter can be a problem later. They will either stop working or fail before a manufactured one will.
9 Great Tech Tips from Call That Girl
Here’s a list of some good tips I’ve come up with over the years that everyone should know!
9 Great Tech Tips from Call That Girl
- Test different laptops in the store before buying one online
- Updates can be found in the lower right corner of your screen in the system tray
- If your phone gets wet, turn it off and pull the battery out immediately! Turn it upside-down and place in rice to absorb the moisture.
- More often than not, Googling and doing a repair on your electronics yourself only costs more in the end.
- Your Outlook email files are saved in a hidden PST file on your computer that CAN be recovered, transferred and backed up.
- Most people keep very important and private information on their computers, so put a password on your computer for a little extra protection!
- Macs can in fact get viruses, so use caution on certain sites and links.
- Do the updates on your computer regularly, and not just your anti-virus! Viruses can sneak through outdated programs such as Java.
- If your cursor seems to jump around the screen a lot and messes up the document you are working on while typing on your laptop, your wrist may be bumping the mouse pad. Turn it off if you don’t use it.
Outlook, Gmail and iPhone Syncing Minneapolis, MN
Not sure how it’s done? We can help!
We can remote into your computer and set up your Outlook and your smartphone to “synchronize” together via our tools that are paid for or with free applications. If you really want a robust email/calendar we can move your company’s emails/calendar and contacts to a “hosted exchange” that is yep, in the Cloud! The Cloud is exciting, it allows you so much more freedom to be anywhere at any time and have real-time updates and synching of your stuff so you can rest assured you’re saving time without seeing duplicates!
We can even put your files in the “Cloud” so all of your word documents and excel files are accessible anywhere. Call That Girl’s support team is fully trained on cloud software and apps on phones, so you can trust your data in our hands.
We also do online backups, so there is no need for those old hardware driven servers. Use your own computer as a server, save money and time. Schedule an appointment today to find out how we can do just about everything you need in the cloud.
Our one time set up fees and prepay blocks of remote support time get you out of those irritating monthly payments and hardware upgrades. Move to the Cloud and enjoy a stress free business day!
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https://plus.google.com/100147097284628132482/posts10 signs that your computer may have a virus
Boy oh boy is this getting more and more common. We used to take calls from our clients who told us that they had pop ups and weird notifications, or even a huge flashing graphic, “You’ve been infected”. Seems lately, the viruses are doing more damage underneath, and not showing the usual suspects. And no…your AV program may not be catching these buggers either.
Here are a few ways to figure out if you may have a virus. 
- Your computer is acting up
- Websites aren’t loading right
- You try to Google something, and it takes you to a whole different page
- You see a “web certificate” page on a website you’re trying to get to
- Occasional blue screen of death
- Internet goes in and out
- Internet just completely goes out
- Mouse and keyboard aren’t working as they should
- There is a new icon in your system tray you’ve never seen before
- You cannot log into your online banking
While most people just blow these off as glitches, you may have a virus and if let go long enough, could result in a computer crash, loss of data and spendy repairs. We recommend that you get a tune up where we do a virus spot check included in our 22 pt checklist.
Click here to submit a request today
