Tag: Remote Support Podcasts

Computer Repair and Support Podcast Shows

| August 12, 2017

Computer Repair and Support Podcast Shows

Welcome to Call That Girl’s Guide to starting a computer repair and support business blog series. If you found a blog out of order, you can start with the first blog by clicking here How to start a computer repair business. Each blog will lead you to the next one until you reach the final blog.

In this series I will give tips, examples and information about how to start a computer repair business that I learned on my own initially and then later on through the help of online technical resources & friends.

I will also offer advice on what type of computer repair business to start, business and legal information, remote support, products and services you can sell, tools your computer repair business might need, a guide to pricing, a list of resources, and marketing advice. 

 

If you are out starting your own computer repair business and enjoy downloading and listening to technical computer podcasts, here a few that are popular and I personally know all of these guys, good shows!

If you have a podcast show and want to be listed, email Lisa@callthatgirl.biz.

Call that girl’s Office 365 Show http://www.youtube.com/callthatgirl I talk about Office 365 and Outlook, in addition to filling you in on my technical horror stories the best I can. You can download audio at http://www.Podnutz.com/ctg.

Mike Tech Show, all Tech, all the time. Mike tells stories about his work from the past week and talks about products and just about anything. You can subscribe and download to his steam at http://www.mikenation.com.

Matt Rodela Business and Technical Podcasts http://www.yfncg.com

Podnutz, Technical podcasts produced by Door to Door Geek and hosted by a variety of other hosts. http://www.podnutz.com

Tech Vets Mike Smith and Carey Holzman talk tech. http://tech-vets.com/

The Force Field http://www.theforcefield.net/podcast/

Nick Shaw from D7 Podcasts  https://www.foolishit.com/podcasts

To check out the next blog click here –> Tips on Growing Your Computer Repair Business

Call That Girl’s eBooks and Training Videos

Welcome to my eBooks and Videos sales page. Below you will find everything I sell and support as well as some free information at the bottom.

Lisa’s eBooks, all 5 eBooks $39

The Remote Support Guide (Best seller!)

  • A step by step guide to setting up your business to have a successful remote support business
  • Tips and information on how to service your clients remotely
  • How to increase your daily sales with new services, prepay tickets and daily monitoring plans
  • Includes templates for email booking appointments, client & project agreement forms, terms and conditions, small business proposal, pricing guidelines and scheduling appointment forms.

The Manual of Operations 

  • This is an old document but many still like using it for a template
  • 40 page Word document
  • Delivered as a Microsoft Word Template, easy for “cut and pasting” your business name into the document
  • Standard operating procedures
  • Employee conditions for employment
  • Job descriptions
  • Human Resources policies
  • Much more…

The Social Media Guide 

  • 29 page workbook style (outdated but have valuable info!)
  • Great tips and tricks that I learned the hard way
  • Easy to understand steps on how to push out social media messages
  • Newsletters, blogging and WordPress information
  • Toolkit information you will need and other things you will need to use social media
  • A social media to do list
  • How to do a social media blast

The Guide to Microsoft Exchange Migrations 

  • 22 page PDF
  • Step by step instructions on how to do a migration without tools with screenshots
  • Learning how to back up current mailboxes, calendars and contacts
  • Learn how to update the DNS for migration
  • Importing mail/calendars and contacts into new server
  • Aftercare lists
  • How to sell administrative support tickets

How to Start a Computer Repair Business 

  • Get all the free blogs in a 48 page PDF
  • Conversational Style Guide

$199

Created just for technicians! Outlook is a program that contains a lot of data, lots of moving parts and offers 100’s of features which are all guaranteed to break at some point. As well, it’s the program most used with the Office 365 Business Plans. These videos will train you how to properly prepare, repair and learn Outlook in a 360 view.

What you get with your purchase

  • 7 videos
  • 4 hours of intense training ~each made in short videos so you can stop & practice
  • Access to Lisa’s private Facebook group

SEO/Google Ranking Services

Get found today! So many technician friends I know have great websites up, but not many have good SEO to help them get found. My services help you get found by creating content in your website using your location and your services. I have a starter set for $450 and buy as you like “next level” for $175. No contracts, no monthly fees, just buy as you want.

Click here to learn more and get found on the internet! If you can’t be found, you can’t be called right? 

Free Learning Guide

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Check out my Podcast

Need to Hire Me? Below is a list of tech to tech services I provide. Contact me below.

  • Outlook Expert
  • Exchange Migration Coaching
  • Exchange Migration Management
  • Client Outlook Training
  • OST recovery
  • Email investigation

   

 

 

Office 365 Tech Show and Podcast

| March 27, 2015

You can listen here www.podnutz.com/ctg

Show Notes
Basics of Office 365
Understanding* home vs business division
Pre 2013 Office 365 for Biz and Jan 2013 release onward (old version had limitations, feature differences, buggy backbone based on Exchange 2010, etc…. 2013 edition cleaned up the mess)

For business the differences between:
Downloadable Office 365 Pro Plus vs pure “Online Services” of 365 (email, Lync, SP, OneDrive, etc)
Exchange is about 80% of what you do; rest is everything else

Google apps vs office 365

Negatives with Google Apps: Outlook support poor (Apps Sync for Outlook –> junk);
HIPAA compliance depends on keeping all services active;
30GB of storage is shared between email/Drive/Google+;
Does not offer native email encryption (partnered with ZixCorp at $35/user/yr extra vs $2/month for 365 encryption);
Google Drive as a file server is very clunky, especially related to folder ownership (compared to SharePoint which separates folder ownership from user accounts);
No ala carte pricing or plans like 365;
No true alternative to 365’s Shared Mailboxes feature…. Google Groups simulates some mail aspects but not calendaring/contacts; Google Hangouts as conference tool is VERY buggy and not intuitive like Lync

Cases for Google Apps: Small user bases already entrenched with the “Google” world of Gmail; Young user base that hasn’t been exposed to Exchange/Outlook yet that doesn’t have high end needs

POP vs IMAP vs Exchange (pros, cons of each)

Hosted Exchange vs Office 365 — similarities, feature differences, price differences
Getting into 365 as a service
Links referenced during show 1: Google Apps 30GB Storage Limits: https://support.google.com/a/answer/1186436?hl=en