Tools You Need to Start Your Computer Repair Business
Tools You Need to Start Your Computer Repair Business
Welcome to Call That Girl’s Guide to starting a computer repair and support business blog series. If you found a blog out of order, you can start with the first blog by clicking here How to start a computer repair business. Each blog will lead you to the next one until you reach the final blog.
In this series I will give tips, examples and information about how to start a computer repair business that I learned on my own initially and then later on through the help of online technical resources & friends.
I will also offer advice on what type of computer repair business to start, business and legal information, remote support, products and services you can sell, tools your computer repair business might need, a guide to pricing, a list of resources, and marketing advice.
When you first start out with your ideas for a computer repair business, you might already have some tools, heck you might be already doing computer repair “on the side” and have a full tool kit. Since I am talking about four different scenarios for support: Onsite, store/shop, office or only remote…creating a tool list is a bit tough, but I will do my best.
- Hardware – This will be determined by the types of hardware you support – basic tools of course are necessary. If you support hardware, you already know what you need (I hope); if not, you can discuss this topic on Technibble.com (I am not a hardware tech and only can recommend talking to others).
- Software – I keep a “software kit” of all my software tools in Dropbox. Back when I was onsite and had techs, we kept a good list on Dropbox, then saved to USB drives to use in our shops and on the road. All virus removal software of course is needed, all of your tune up tools, Windows repair disks, Winsock utilities, drivers, etc.
- Remote support software – If you are going to be doing remote support, you will need to do testing on products you will want to use. Matt Rodela did a great review of many products and voted for his remote support software of choice. To read that article, click here.
- Forms – You will need forms for your clients and also forms for your business for general use. Technibbles’ Business Kit is the perfect “everything” kit, I highly recommend you check it out – you can review it here
- Ticketing – There are many ticketing programs out there to review and try. When I first started out, though, I didn’t even know ticketing systems existed, so I just used an Excel spreadsheet to keep track of my jobs. I also kept track of the marketing in the spreadsheet, “How people found me.” In 2010, once I hired employees, I had to move to a ticketing system, because I had 2 stores to support. (Honestly, I still keep and use that original Excel spreadsheet!). Currently I use Mhelpdesk for all my ticketing, invoicing and client data tracking. If you want to check it out for 14 days, click here.
To check out my next blog click here –> Guide to Pricing Your Computer Repair Business Services
- Sign up for my newsletter here
- If you’re looking to earn money just by talking about me to your friends, check out my referral program here
- Subscribe to my YouTube Channel
- Follow me on Facebook
- Invite me on LinkedIn
- Follow me on Twitter
Category: How to Start a Computer Repair Business
About the Author (Author Profile)
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.Subscribe
If you enjoyed this article, subscribe to receive more just like it.
Comments (4)
Trackback URL | Comments RSS Feed
Sites That Link to this Post