Why are gmail addresses bouncing back

Why are gmail addresses bouncing back

I have had many clients call in with this issue, most needed SPF records updated, but this one client had the SPF correct. I put in a call with Microsoft and here are the instructions they sent. I hope they help you. If this doesn’t work, and you need more help please use the form below to get in touch or email lisa@callthatgirl.biz

1. Sign into Exchange admin center and create a connector
2. exchange.microsoft.com > Mail Flow > Connectors > Add a connector
3. Connection from “Office 365” > Connection to “Partner Organization” > Next
4. Name Connector and put in a description as desired > Check “Turn it on” > Next
5. Select “Only when messages are sent to these domain” > Put in “gmail.com” > Next
6. Select “Route emails through these smart host”
7. Enter the 10 records below

gmail-smtp-in.l.google.com

142.251.163.27

alt1.gmail-smtp-in.l.google.com

74.125.193.27

alt2.gmail-smtp-in.l.google.com

64.233.184.27

alt3.gmail-smtp-in.l.google.com

142.250.27.26

alt4.gmail-smtp-in.l.google.com

142.250.153.26

1. Next
2. Check “Always use TLS…” > Check “Any digital certificate…” > Next
3. Validation email > Put in any Gmail email address > + > Validate
4. Once validation is complete > Next > Create Connector > Done
5. Send a test email to any Gmail account.

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Category: Outlook Support