Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day.
If you’re not seeing email delivering or sending out, then log in on www.outlook.com and then you will see the security prompts. It should unlock in about 20 min, restart your Outlook program and test. If not working yet, give it more time.
If you are having issues, please send me a message using the form below or schedule an appointment.
I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day.
If you’re not seeing email delivering or sending out, then log in on www.outlook.com and then you will see the security prompts. It should unlock in about 20 min, restart your Outlook program and test. If not working yet, give it more time.
Too long/didn’t read: The above content is all with this error: The account for Microsoft needs to be upgraded to get more space, the $99 plan will do it.
Storytime: This was in an email from a client who got a bounce back email from Microsoft, using Outlook.com in her Outlook Classic desktop application. Here is what happened and how I fixed it.
Client has just setup Outlook.com. I had migrated all her email to this account from her comcast.net account. All was good until her computer rebooted and Outlook Classic was not pinned on the task bar anymore and New Outlook replaced it. She tried to open New Outlook and it would not set up her Outlook.com account. She called me back and I got her Outlook Classic back up and running but this error still showed up when I tried to send a test message. I logged in online to her outlook.com account and found this error “Your account has been locked“.
I have seen this error before with new Outlook.com accounts, so it was not new to me. Outlook.com will do this on occasion. I got her unlocked and logged back into her online account. Then we found out her account was out of space and needed a personal Microsoft 365 subscription to get more space. After she paid that, it took about 20 min or so and her email was back up and running and we could launch New Outlook just fine.
So she had a two problems actually. If you are having issues, please send me a message using the form below or schedule an appointment.
Too long/didn’t read: The above content is all with this error: The account for Microsoft needs to be upgraded to get more space, the $99 plan will do it.
Storytime: This was in an email from a client who got a bounce back email from Microsoft, using Outlook.com in her Outlook Classic desktop application. Here is what happened and how I fixed it.
Client has just setup Outlook.com. I had migrated all her email to this account from her comcast.net account. All was good until her computer rebooted and Outlook Classic was not pinned on the task bar anymore and New Outlook replaced it. She tried to open New Outlook and it would not set up her Outlook.com account. She called me back and I got her Outlook Classic back up and running but this error still showed up when I tried to send a test message. I logged in online to her outlook.com account and found this error “Your account has been locked“.
I have seen this error before with new Outlook.com accounts, so it was not new to me. Outlook.com will do this on occasion. I got her unlocked and logged back into her online account. Then we found out her account was out of space and needed a personal Microsoft 365 subscription to get more space. After she paid that, it took about 20 min or so and her email was back up and running and we could launch New Outlook just fine.
So she had a two problems actually. If you are having issues, please send me a message using the form below or schedule an appointment.
Register here: New Outlook 4-Part Webinar Series: Mastering Your Inbox, Calendar & Tasks » TRACCreations4E
Clients, online followers and newsletter subscribers, I have been working with Teresa Cyrus since last winter on New Outlook. Her and I have found a great partnership regarding New Outlook. As you know I’m more on the technical side and she is on the training side. Partnering and helping each other made so much sense. I have offered her a space on my platform to offer you all a small bite of what New Outlook will be like in the future. By 2029, this is our future. Many of you will be moving to New Outlook and might want to know what is coming and there is a lot! Teresa is covering much of it in these 4 sessions.
I will be hosting and moderating the chat, she will be lead presenter.
With New Outlook comes New Workflows—this 4-part series shows you how to master them all.
$50 to attend all 4 sessions, these will be recorded. Presented once a week starting Oct 3, 10, 17 and 24.
Register here: New Outlook 4-Part Webinar Series: Mastering Your Inbox, Calendar & Tasks » TRACCreations4E
Presenter:
Teresa B. Cyrus, TRACCreations4E
Founder | Certified Trainer | MVP
Designed for business and administrative professionals, team leads, small business owners, IT professionals, and anyone curious about the New Outlook features, this series will help you take control of your inbox, calendar, tasks, and communications with confidence.
Dates: October 3, 10, 17, and 24
Time: 3 PM Eastern Time Zone (1 hour each)
Price: $50 for all 4 sessions (limited-time offer — that’s $12.50 per session)
Session Topics:
Session Descriptions:
With TRACCreations4e signature AAIM system, you’ll take control of your inbox and supercharge your productivity. Learn how to:
This session equips you to conquer your inbox with efficiency, giving you more time to focus on what truly matters – right now.
Discover powerful scheduling tools designed for today’s hybrid workstyle. See practical demos of how to:
Managing tasks doesn’t have to be a chore! In this dynamic session, you’ll learn how to:
Walk away with practical tools and a clear game plan to conquer your to-do list and simply your work day – all day – every day!
Learn how to build polished newsletters right inside Outlook for Windows, Outlook on the Web, or dedicated website. In this session, you’ll:
If you manage communications, this session will help you streamline the process without switching tools or purchasing a third-party app.
Reserve your spot today—space is limited. Gain New Outlook skills that save you hours each week and transform how you work.
Microsoft Teams is Missing Teams in Desktop Application
Helped a client with this today. Logged in her computer and saw her 25+ teams missing, only two listed. I did the usual troubleshooting.
Reviewed control panel, uninstalled all old Teams
Logged in online, downloaded Teams for desktop again
Launched, still missing.
Signed out of the account and launched again, and it didn’t ask for login info/security.
Teams showed up! Victory!
That’s all I did, no need to delete cache and all that.
